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Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

About the area

Map
Monterrey Fracc.Club Deportivo 195, Acapulco, GRO, 39690

What's nearby

  • Playa Icacos featuring tropical scenes, a beach and general coastal views
    Icacos Beach
    17 min walk - 1.5 km
  • Diana Cazadora al atardecer Ciudad de México
    Diana the Huntress
    6 min drive - 2.3 km
  • Acapulco Convention Center
    3 min walk - 0.3 km
  • El Rollo Acapulco
    12 min walk - 1.0 km
  • Acapulco Golf Club
    14 min walk - 1.2 km

Restaurants

  • El Pinito
  • AZUL Chocolate
  • La Favorita Taco Shop
  • Tequisol
  • El Faro

Similar properties

Important information

You need to know

If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

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Reviews

Reviews

7.0

Good

8.4

Cleanliness

6.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

10/10 Excellent

Valentin Martinez Flores

Liked: Cleanliness, staff & service, room comfort

calidad y servicio en el hotel

Exelente en el personal de servicio tanto en cosina, baños, restaurante, servicio de bar y recámaras limpias ya que me hospede en dos villas. Unicamente hay que corregir es una opinión muy personal ya que entiendo las piliticas establecidas por el Hotel. (En que el sábado mexicano debería ser mas ameno para que cliente se sienta consentido por el motivo de estancia en este hermoso Hotel, haciéndole participar por cualquier motivo de aniversario; boda, cumpeaños etc.)

4/10 Poor

veronica

Liked: Cleanliness, staff & service
Disliked: Room comfort

pasable para temporada baja

El personal muy amable (menos el cocinero del club de playa que no atiende si el Sr està comiendo). Las albercas y restaurantes muy pequeños para la cantidad de huéspedes. Muy pocas opciones de alimentos para ser un servicio todo incluido. Renté 3 habitaciones y ningún control de tv servìa. Se compensa algo que el personal es muy amable. Overseas people, forget it, look for better options.

8/10 Good

JOSE H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TODO MUY BIEN

LA PASAMOS MUY BIEN SOLO CONOCIAMOS OAXTEPEC Y LAS TRAJINERAS DE XOCHIMILCO Y AHORA CON ESTE VIAJE NOS SENTIMOS EN LAS GRANDES LIGAS, GRACIAS

8/10 Good

Luisa, México, D.F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó la atención

Todos los empleados del hotel son super amables y me gustó el servicio. La comida es buena y variada, lo que sugiero es poner en el menú comida del mar más seguido, al menos diario durante los fines de semana. Es un hotel 100% familiar, lo recomiendo para familias con niños pequeños, pero no para una escapada romántica. Algo que no me gustó fue que no les llamaran la atención a los huéspedes que colgaban las toallas en los balcones, se ve horrible, parece vecindad.

6/10 Okay

Munoz

Liked: Cleanliness

All inclusive

Tu bene lo suggerisco anche come mangiare

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Preis-Leistung ist in Ordnung

das Preis-Leistungs-verhältnis ist gut. Am Wochenende war es total ausgebucht - es fanden "Fressorgien" statt, der hotelstrand ist sehr voll keineLliegen nur Stühle, das Wasser war - als wir dort waren schmutzig, unendlich viele Strandverkäufer

10/10 Excellent

Anna Natalia, Verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottima cucina !

Bellissima spiaggia , buonissimo mangiare, gentilissimo personale , bella posizione del albergo, qualita prezzo ecezzionale ,posto tipicamente Mexsicano , Acapulco e un posto magnifico!

6/10 Okay

G

Liked: Cleanliness, property conditions & facilities

Real Bananas Hotel - ok but nothing special

Stayed here as a last minute booking after my reservation for another hotel fell through. Hotel is either a 15 min walk or short bus ride from the town centre. Music was playing quite loudly around the pool/restaurant all day and also during dinner times. Can be heard very clearly in the rooms, so no chance of quiet time. I'm sure this would be great if you like loud Mexican music, but quite annoying if you don't. Reception staff good but restaurant/bar staff seemed somewhat nervous about speaking to anyone who wasn't Mexican, they therefore didn't bother and would rather ignore you than serve you. Overall, hotel was a reasonable place if you only use it as a base and only stay for a couple of days.

6/10 Okay

helmut

Liked: Cleanliness, property conditions & facilities, room comfort

all inclusive kleinkariert

beim checkin um 15 uhr wurde man nicht darauf hingewiesen, dass man noch zu mittag essen könnte. dafür wurde am tag der abreise ein mittagessen verweigert. das war äusserst kleinkariert und ist dazu auch noch sehr unhöflich vermittelt worden.

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Other places might be better

The hotel was all right, but nothing special. Very nice location, 10-15 minute walk to downtown hotel area and the beach. Service was great and staff was nice, but no refrigerator in an all-inclusive? There was not even an alarm clock in the room or ice machine in the hotel. Very family orientated, not good for singles.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort