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Reviews of Ah Hotel and Conference

3.5 out of 5
Ah Hotel and Conference
No:84/86 1st Boundary Road, American House -East Legon, Accra

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fantastic service at AH! My favorite place to stay in Accra...with great food, facilities, and close to great shopping. I highly recommend it!
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Mary Rose

Stayed 6 nights in Feb 2024

10/10 Excellent

Dr. Sunday A.

Stayed 5 nights in Dec 2023

10/10 Excellent

Temitope

Liked: Staff & service, amenities, property conditions & facilities
The staff are very respectful and always listen to you making sure whatever you need is met. I will definitely be back here.
Stayed 1 night in Dec 2023

8/10 Good

Katharina

Stayed 3 nights in Nov 2023

10/10 Excellent

lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Hendrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AH Hotel Business Trip
The driver who picked me up was waiting by the time I came through customs. He was friendly and the car was clean and comfortable. Upon arrival, the check-in process was easy and quick and went without any hiccups. Breakfast was nice each morning with a good selection of fruits, hot and cold foods and drinks. Rooms are spacious and bed is comfortable. Overall its a great hotel located perfectly for trips in and around the East Lego and Airport area. Friendly and helpful staff in all areas of the airport.
Stayed 3 nights in Oct 2023

2/10 Terrible

Constance

Disliked: Cleanliness, property conditions & facilities
I got to the property a day early, I had booked breakfast. They allowed me to stay since I had already paid for the hotel but told me I couldn’t eat the breakfast I paid for. Also the hotel was dirty, amenities are outdated and unclean. The bed sheet literally had stains on it, it was so dirty! I will never be booking that hotel again.
Stayed 1 night in Aug 2023

8/10 Good

Belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

8/10 Good

SIMONE

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023
Response from AH Hotel on 7 Aug 2023
Thank you for taking the time to share your feedback regarding your recent stay at AH Hotel through Expedia. We greatly appreciate your input and are delighted to hear about your experience.

8/10 Good

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from AH Hotel on 7 Aug 2023
Thank you for taking the time to share your feedback regarding your recent stay at AH Hotel through Expedia. We greatly appreciate your input and are delighted to hear about your experience.

8/10 Good

Andrews

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice.
Stayed 2 nights in May 2023

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Apr 2023
Response from AH Hotel on 14 Apr 2023
Thank you, Renee, for your review! We're thrilled to hear that you received excellent customer service from our team. Providing exceptional support and assistance to our customers is our top priority, and we're glad to know that we met your expectations. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

6/10 Okay

Shanette

Travelled with group
Liked: Staff & service, property conditions & facilities
We arrived at the hotel to check into a room booked for 3 guests, to be told on arrival that all their rooms are based on 2 people sharing, although on the booking we stated 3 adults and paid for this service. We were forced to pay for an additional room on arrival which was completely shocking for an error we did not make; and to make matters worse I have since checked and the booking system has not been changed to reflect what they state is their policy of 2 guests per room, which leads me to believe it’s intentional to force guests into paying for an additional room unexpectedly on arrival. Really disappointing, we had no choice but to pay. Other than this, the rooms were clean, and throughout the hotel. The breakfast was okay, but cold most days, and the same dishes everyday throughout our stay. Staff friendly and the security would go out of their way to help which was lovely. Great location!!!

10/10 Excellent

Nannette

Liked: Room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Albert, Freetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was awesome and check-in was done so fast. The staff were friendly. I will definitely like to to stay there again and will recommend to anyone coming to Accra.
Stayed 1 night in Nov 2022

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, wonderful hospitality. The staff were excellent. I would definitely stay here again.

10/10 Excellent

Ayoade, South Orange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and supportive and the food and facilities quite satisfactory
Stayed 1 night in Oct 2022

8/10 Good

Salawoodin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from AH HOTEL on 5 Jan 2022
Dear Salawoodin, Thank you for your review. We look forward to your next stay.

2/10 Terrible

Bonyo

Travelled with group
Disliked: Cleanliness, staff & service
Everything was off. Place reeked of alcohol stains on the floors, check in experience was terrible and ended up giving me a wrong room. You’re treated based on staff perception and prejudice. The place isn’t too bad any way. 4/10
Stayed 1 night in Oct 2021
Response from AH team on 11 Oct 2021
Dear Bonyo, We set a high standard for ourselves, and we’re so sorry that your experience did not match your expectations. This is on us.

6/10 Okay

Dan

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff
Stayed 1 night in Jul 2021
Response from AH team on 19 Jul 2021
Dear Guest, We are grateful for your review. We look forward to hosting you again soon. Thank you.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The WiFi was not anywhere adequate enough for a business traveler.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from AH HOTEL on 5 Jan 2022
Dear Guest, Thank you for your review. We look forward to your next stay.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from AH HOTEL on 5 Jan 2022
Dear Steven, Thank you for your review. We look forward to your next stay.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AH is a wonderful hotel. Clean, excellent buffet a
Stayed 2 nights in Apr 2019
Response from AH team on 11 Oct 2021
Dear Henry, Thank you for your review. We look forward to your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2019
Response from AH Hotel on 15 Mar 2019
Thank you for your review. We look forward to your next stay.

10/10 Excellent

Abiodun O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BASHUA@AH HOTEL
WONDERFUL EXPERIENCE. GREAT LOCATION AND ACCESS. COMFORTABLE ROOMS AND VERY FRIENDLY AND SUPPORTIVE STAFF.
Stayed 1 night in Dec 2018
Response from AH Hotel on 15 Mar 2019
Many thanks for your review. We await your next visit soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Aug 2018
Response from AH Hotel on 15 Mar 2019
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accra for Business
Good hotel. Good location. Nice staff.
Response from AH on 26 Mar 2018
Thank you for your positive comments. We hope you stay with us soon.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Kofi on 17 May 2018
Dear Kenneth, thank you for the review. We look forward to having you again as a guest.

2/10 Terrible

Holger

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Inadequate state of infrastructure. Not clean. Staff vry friendly.
Stayed 3 nights in Oct 2023

4/10 Poor

Hasan

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

2/10 Terrible

Hasan

Stayed 4 nights in Dec 2022