Some of the staff, especially reception staff. were VERY helpful and friendly and would go out of their way for you although some were lazy and uninterested. The room was fine, mostly pest free, air con worked perfectly and the water worked most of the time. The hotel was lovely andquiet so we often had the pool to ourselves. The location was nice because it avoided the hustle of central Accra, only it is pretty far from anywhere and the hotel taxis are a rip off and the traffic is ALWAYS bad. My only complaints were that my room key was broken every other day and the restaurant service was poor, especpially during the day when they would stock hardly any of the menu. Food took ages and unless instructed to bring out when ready rather than together, one meal would always be cold. Some waiters were uninterested and didn't offer drinks, whereas others would offer you everything. One day we ordered chicken breast and it came as stir fry, which was cold an unappertising. When notified, the waitor said it was our fault and refused to refund of replace the dish. When spoke to the manager he gave a free drink but also didnot change the meal. If staying in hotel for a long =time, i recommend eat out during the day as the service will gradually annoy you.Overall people were nice and we enjoyed our stay in this lovely hotel, only thing I would say is breakfast was awful and the restaurant has serious issues which need addressing, especially as there aren't many local dining spots.