Acqueville Hotels

"Average breakfast with hot food cold. Staff would not serve a beer after midnight.and never informed us the bar would be closing. We ask for a beer at 00.02 and was refused.The room was small but clean."

"I really don’t want to be negative about my stay at your hotel. Lovely location, nice well looked after buildings and brilliant for a 10 minute drive to the ferry at Ouistreham in the morning. But please get some staff! The service in the restaurant wasn’t brilliant and a few orders were forgotten, my main meal was ok, but arrived lukewarm warm, as if it had been prepared a while before it was delivered. Having just one member of staff, or might have been the owner, I don’t know, booking people in, sorting out payment, showing them to their rooms, serving coffee clearing glasses from the bar and garden, taking food orders, serving drinks and food all at the same time, on their own is the problem I think. Not the staff member. You know how many people will be staying with you, and when they are coming and who they are, so please invest in appropriate amount of staff to aid your customers experience. I would happily stay there again. Please take this review as constructive and not destructive, as it is a lovely hotel, and I did overal enjoy my visit their."

"Great location, friendly staff, and comfy room"

"Good reception staff"

"À part la chambre pas beaucoup est offert. Il faut apporter son cadenas et sa serviette. Pas de salle commune puisqu'elle est réservée pour des groupes scolaires même lorsqu'il n'y a plus de groupe scolaire. Il y a une cuisine où il faut s'organiser avec les moyens du bord, pas beaucoup d'assiettes pour un repas il n'y en avait pas. À part le micro-ondes il faut pouvoir s'organiser. "

"Close to downtown, easy bus transportation to city centre, safe and secure parking. There was a moldy smell in the building, rooms very small. They claim it is 5 stars, it is not!"

"Budget friendly and very clean. Helpful staff."

"One word: Perfect! Congrats to all the team members!"

"Good proposition for the price. Staff was particularly welcoming and helpful."