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Reviews of HAMILTON Agadir

3 out of 5
HAMILTON Agadir
Boulevard Mohammed V, Agadir

Reviews

6.2
Rating 10 - Excellent. 50 out of 271 reviews" "
Rating 8 - Good. 70 out of 271 reviews" "
Rating 6 - Okay. 54 out of 271 reviews" "
Rating 4 - Poor. 32 out of 271 reviews" "
Rating 2 - Terrible. 65 out of 271 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Noorhasan

Disliked: Staff & service, property conditions & facilities
Hotel is not clean
Stayed 5 nights in Apr 2024

6/10 Okay

ALBERT L

Liked: Staff & service
Disliked: Amenities
The noise is a definitive minus for the property, I had only 1 towel, the balcony door didnt close, bathroom light over sink was out, actually had huge spider in webs on ceiling next to the balcony door, roach in bathroom. Some staffers gave friend greeting and others said nothing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hamilton for 5 nights in February for my solo trip . I found the room to be comfortable,beds comfortable, nice size balcony terrace and clean. Only downside as no kettle or anything in the room to make a cup of tea. Saying that there was a lovely bar in the lobby which serves anything you may require. Downstairs pool area nice and relaxing, outside bar serves food which was lovely also… all Staff were friendly and helpful :) Close to beach, marina all walkable distance. Over all positive stay at the Hamilton hotel thank-you for a nice stay.
Stayed 5 nights in Feb 2024

8/10 Good

Sherkhan

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price. The staff is friendly. Good location
Stayed 1 night in Feb 2024

4/10 Poor

Lucica

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The noise from the surrounding nightclubs was terrible and when the music ended around 3 to 4 in the morning, the cars started honking like crazy because the road was congested because of the taxis coming after those from the club. Those people don't have a little patience, they honk in herd, and we woke up and actually couldn't fall asleep until they calmed down after almost an hour. And when they calmed down and I fell asleep, the noise from the hotel started. They were renovating the corridor, painting, cutting with the flex and so on. Also, the room door creaked terribly, both from my room and from my mother's room. Being with a 7-month-old child, I was afraid to open the door so as not to wake him up. I asked at the reception how long the renovations would take because my child was sleeping 2 times during the day, I was told one more day. I had patience, but after 4 sleepless nights, I asked for another room and they gave me another room where it was better. They should have closed the hotel, renovated it and then open it again. Another thing that bothered me is that I arrived at the hotel in the evening, and the guy at the reception didn't know how to calculate well, on the invoice it was clearly written that we had to pay a tax of £13.50 and in his calculations he made us pay £25. But I didn't do circus for a few coins because we were tired and had a 7-month-old baby in my arms. Cleanliness is at a low level.
Stayed 7 nights in Feb 2024

2/10 Terrible

Idnan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay I loved it
Stayed 2 nights in Jan 2024

6/10 Okay

Robert, Henderson

Liked: Staff & service
The room was cheap. The lobby was fine but the room was a bit of a mess. Some of the staff were very nice, but some bit rude. Good value overall
Stayed 3 nights in Jan 2024

4/10 Poor

Mrs H

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Salwa

Travelled with family
Liked: Staff & service, room comfort
Amazing 😍
Was a good hotel, my family were happy weather with staff and food
Stayed 4 nights in Jan 2024

2/10 Terrible

Md Jamal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dirty, along with the beds. There were literal spiders on the walls. The walls are so weak, can hear screaming around the corridor in the middle of the night
Stayed 3 nights in Dec 2023

10/10 Excellent

Edyta

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything. Good service. Amazing food. Breakfast same every days but testing. Very quiet place for people who like quiet times.
Stayed 3 nights in Dec 2023

2/10 Terrible

S

Disliked: Staff & service, amenities, property conditions & facilities
When I checked in I did not like the room assigned to me it was facing an ugly wall., the stuff was rood specially one guy his name was Heshem he gave me a room at the 5th floor facing an outdoor nightclub the music was so load until 4Am then everybody went out and cars and drunk people notices again was unbearable until 5Am the i was so tired and slept until 10 am then woke up again by the Noice of the swimming pool music it was the worst night ever for me . I spoke to the manager his name was Mahdy then he moved to another room was better but last night i saw a big cockroach run from the bathroom and hide behind the bed i then decided to check out and whet to another hotel, it was waste of my money, health and time, my trip was really ruined , i do not recommand it at all.
Stayed 2 nights in Nov 2023

6/10 Okay

Sandra

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The decoration of the property. The hotel needs to be renovated. The bedroom and bathroom are the worst part, they need to buy a new sink, tap, toilet, etc. To complete it, there were many dead flies on the balcony and there were cockroaches in my room.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
Stayed 7 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good kocation
Stayed 7 nights in Sep 2023

6/10 Okay

Felix

Travelled with partner
Disliked: Staff & service
My overall experience was mixed, property looks good outside, Reception area too looks great however the rooms are quite outdated and definitely does need a refresh - for instance the toilets in Room 410 has lots of stains from wear and tear and there’s no smoke detector in the room for safety purposes. Most of the staff I encountered were really nice and friendly however I was singled out by a rude concierge (an elderly man) one afternoon on my way back to the hotel who shouted ‘hey hey, are you staying here… I responded yes I am and he proceeded to ask me to tell him my room number until one of the Receptionists saw who checked my in saw me and then told him to cool it off’. Bear in mind that several others (white folks) were walking right in front of me but were never asked if they stayed there or not. I was definitely targeted because I’m black and that is downright disgusting. The security guards and the Reception staff were always very polite but the concierge guy who did that shouldn’t be in a front facing hospitality role or any other hospitality role for that matter.
Stayed 3 nights in Aug 2023

10/10 Excellent

Felix

Stayed 3 nights in Aug 2023

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 3 nights ,it was such a lovely stay.i would like to mention Omar the hotel swcurity for his kindesss
Stayed 4 nights in Jun 2023
Response from Hamilton on 16 Jul 2023
Dear Mustapha, we are happy to read that you enjoyed your stay. We are looking forward having you next time.

10/10 Excellent

Tajuddin

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay with reasonable price.
Stayed 7 nights in May 2023
Response from Hamilton on 16 Jul 2023
Hello dear, thank you for your comment. We are pleased to read that you had an amazing stay with us. We hope to see you next time.

8/10 Good

Rayhan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice cheap decent hotels for between friends or couple prefect location
Stayed 4 nights in Mar 2023

2/10 Terrible

EIHAB

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
No good at all we explained that before we waiting for refund
Stayed 5 nights in Feb 2023

8/10 Good

Amana

Travelled with group
Liked: Staff & service, property conditions & facilities
For the price paid, Hamilton is worth booking if you’re looking to stay somewhere on the cheaper side. Location is great, the beds were really comfortable but the bathroom needs some updating.
Stayed 3 nights in Mar 2023

8/10 Good

Sherkhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 10 minute walk from the beach. Centrally located. Only issue is there is a lot of noise in the hallways at night. Mostly related to the design of the hotel.

8/10 Good

SBDUL-SALAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
Overall experience was good.location is also good. Staff was friendly. Breakfast was good.
Stayed 5 nights in Feb 2023

10/10 Excellent

Dilwar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception lady named Sukeena
Stayed 1 night in Feb 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Feb 2023

10/10 Excellent

Shahbaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good hotel safe and secure staff was very very friendly
Stayed 4 nights in Feb 2023

8/10 Good

Najib

Stayed 1 night in Feb 2023

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The team at Hamilton were lovely and helpful. The hotel was clean but is a little rough around the edges and needs a little refurb to repair some of the wear and tear. Very good value for money. The location and breakfast were great. The pool is very cold in December. Our room was facing a very loud hotel complex so may not be a good option for people who find it difficult to get to sleep. The bathroom was lovely and the bed was huge. The safe didn’t work. Would stay again but that’s mainly due to affordability.

4/10 Poor

Patricia

Disliked: Staff & service
Rude staff terrible breakfast
Reception staff were nice and the chamber maid but bar staff and restaurant staff rude and unfriendly. Breakfast was awful. A security man standing watching people eat. Felt like a prison canteen!
Stayed 1 night in Dec 2022

10/10 Excellent

Matin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, bit noisy due to loud music played nearby clubs Slightly interrupted with my sleep !!!
Stayed 1 night in Dec 2022

4/10 Poor

iqbal Ahmed

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was not good with stale croissants n cakes, terrible coffee, except the pan cakes and eggs were made fresh. When we had paid for all day’s breakfast and did not use the breakfast few days we were refused refund. The water in the showers was very low pressure and stopped few times The internet is pathetic and awful nothing in the room we had to come to reception always which was a flaky connection

2/10 Terrible

Abdul

Travelled with family
Disliked: Staff & service
Painfull experience
Please careful for your money with this hotel because staff is inexperienced and can charge you double money. I had to pay twice because if staff and then every day I had to be present to get my money back. Around the room it was very noisy environments. Despite complains no one listened. Change room request rejected as there wasn't any. I wrote to them about my late checkout and it's still in their system but they asked more money. We whole family have to stay in McDonald's nearby to pass of restof the time.
Stayed 5 nights in Dec 2022

2/10 Terrible

Abdallah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything was so old in this hotel,nasty towels in the shower,cigarette smell is horrible This place is not worth the rate I paid What a waste of my money

8/10 Good

HANAE

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Kornelia Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good location. Very good value for money.
Stayed 1 night in Dec 2022

10/10 Excellent

Nozmul

Stayed 1 night in Nov 2022
Response from Hamilton on 5 Dec 2022
Cher Nozmul, Nous tenons à vous exprimer notre gratitude pour votre commentaire sur votre récent séjour, ceux-ci nous permettent de comprendre le ressenti de nos clients par rapport à nos services. Notre but principal est de garantir la totale satisfaction de notre clientèle et nous sommes ravis de lire que vos vacances au sein de notre Hamilton Agadir ont été si agréables. Nous nous efforçons d'assurer de très hauts standards de service afin de garantir que nos clients repartent avec de merveilleux souvenirs de leur séjour parmi nous. Encore merci pour avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d'excéder vos attentes lors d'une prochaine occasion. Votre recevoir est notre devoir, vous satisfaire est notre plaisir.L’équipe de direction de Hamilton hôtels

4/10 Poor

William

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don't bother
If this is a 4* hotel, I am an alien. The hotel is dated beyond belief and not in good condition. Furthermore, it's one of the worst nights sleep I can ever remember having in a hotel on this basis that it's surrounded by outdoor clubs. Highly recommend exploring the plethora of other options in Agadir.
Stayed 1 night in Nov 2022
Response from Hamilton on 5 Dec 2022
Dear William,Thank you for taking the time to write a review of your stay at the Hamilton Agadir Hotel. We are sorry that the service and the performance were not up to your expectations, and we ask you to accept our most sincere apologies. Please be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. Your reception is our duty, your satisfaction is our pleasure.The management team of Hamilton Hotels

8/10 Good

ABU

Liked: Staff & service, amenities, property conditions & facilities
For the price it was it was very good value for money. The bathroom was not clean so i told the cleaners and they cleaned it for me. Apart from that its good value for money.
Response from Hamilton on 5 Dec 2022
Dear Abu,Thank you for taking the time to share your experience.We are thrilled to receive such positive feedback.We have also shared your experience with our team and we are sorry that the service and delivery did not live up to your expectations, and please accept our deepest apologies. We consider your comments as our greatest reward.Your welcome is our duty, your satisfaction is our pleasure.The Hamilton Hotels Management Team

10/10 Excellent

Idris

Stayed 2 nights in Oct 2022
Response from Hamilton on 5 Dec 2022
Cher Idris, Nous tenons à vous exprimer notre gratitude pour votre commentaire sur votre récent séjour, ceux-ci nous permettent de comprendre le ressenti de nos clients par rapport à nos services. Notre but principal est de garantir la totale satisfaction de notre clientèle et nous sommes ravis de lire que vos vacances au sein de notre Hamilton Agadir ont été si agréables. Nous nous efforçons d'assurer de très hauts standards de service afin de garantir que nos clients repartent avec de merveilleux souvenirs de leur séjour parmi nous. Encore merci pour avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d'excéder vos attentes lors d'une prochaine occasion. Votre recevoir est notre devoir, vous satisfaire est notre plaisir.L’équipe de direction de Hamilton hôtels

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good 3star rating
Clean comfortable large rooms please thank helpult staff I would recommend the supply of electric kettle in the rooms
Stayed 7 nights in Oct 2022
Response from Hamilton on 5 Dec 2022
Dear Adel, We would like to express our gratitude for your comments on your recent stay, which allow us to understand how our customers feel about our services. Our main goal is to ensure total customer satisfaction and we are delighted to read that your vacation at our Hamilton Agadir was so enjoyable. We strive to provide the highest standards of service to ensure that our guests leave with wonderful memories of their stay with us. Thank you again for choosing our hotel for your vacation and we hope to welcome you again and have the opportunity to exceed your expectations on a future occasion. Your reception is our duty, your satisfaction is our pleasure.The management team of Hamilton Hotels

2/10 Terrible

Goran jazag

Disliked: Staff & service
Stayed 3 nights in Oct 2022
Response from Hamilton on 5 Dec 2022
Dear Goran,Thank you for taking the time to write a review of your stay at the Hamilton Agadir Hotel. We are sorry that the service and the performance were not up to your expectations, and we ask you to accept our most sincere apologies. We thank you for your comments and hope to regain your trust during your next stay. Your reception is our duty, your satisfaction is our pleasure.The management team of Hamilton Hotels

10/10 Excellent

Idris

Stayed 1 night in Oct 2022

2/10 Terrible

Suffwan

Stayed 3 nights in Sep 2022

10/10 Excellent

Shaza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing good price
Stayed 4 nights in Sep 2022

2/10 Terrible

Vijay kumar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

SANJIV

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service by the check in counter and very rude.
Stayed 7 nights in Sep 2022

6/10 Okay

Fatiha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and fair but the pool is not safe for kids and adults who don't swim in deep water as there is no sign of how deep it is .
Stayed 3 nights in Aug 2022