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Reviews of Omega Hotel Agadir

3 out of 5
Omega Hotel Agadir
G11 Lot Founty, Agadir

Reviews

6.4
Rating 10 - Excellent. 29 out of 111 reviews" "
Rating 8 - Good. 29 out of 111 reviews" "
Rating 6 - Okay. 12 out of 111 reviews" "
Rating 4 - Poor. 16 out of 111 reviews" "
Rating 2 - Terrible. 25 out of 111 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness, amenities
For a 4☆ hotel i expect good wifi signal. This is my 3rd visit this year and on each occasion the wifi has been problematic. I had to sit in the bathroom to get a decent signal. Also,there was an alnight party at weekend with a lot of music.This is not acceptable.
Stayed 6 nights in Apr 2024

2/10 Terrible

med

Travelled with family
Disliked: Amenities
so bad property no hot water in shower
Stayed 2 nights in Jan 2024

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is great clean and very good and quiet location. Their breakfast service was very poor, you’ve to ask for tissues and water otherwise the breakfast was good too. 5 start but for breakfast service 2 Star. I wish I can give 5 starts for everything.
Stayed 5 nights in Jan 2024

8/10 Good

Krzysztof

Stayed 4 nights in Nov 2023

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

2/10 Terrible

Fouad

Stayed 3 nights in Sep 2023

2/10 Terrible

med

Disliked: Cleanliness, staff & service, property conditions & facilities
it’s so bad
Stayed 1 night in Jun 2023

8/10 Good

Teresita Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ok, what i didnt like more on cleanliness in the room, lots of hair in the floor.
Stayed 1 night in Jul 2023

8/10 Good

Teresita Vilma

Surrounding is ok, overall ok....
Stayed 1 night in Jul 2023

2/10 Terrible

med

Stayed 1 night in Jun 2023

2/10 Terrible

Joanne

Stayed 3 nights in Apr 2023

2/10 Terrible

Avneet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

6/10 Okay

ABDENASSER

Stayed 1 night in Sep 2022

2/10 Terrible

elmahjoub, abington

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel room was nice and they had a pool that was so deep that my 10 year old son Who's 5 feet could barley stand up in the water and the scam you because they said the laundry is included but it really isn't they charge you over 100 dollars which is a scam in my opinion
Stayed 2 nights in Aug 2022

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities
This hotel is perfectly located Walking distance to restaurants or to the beach! It is great for one night or two , Stuff is super friendly and helpful. However, if you have light sleep this hotel is not for you : rooms are no sound proof, you can hear the doors slamming all the time. Plus shouting inside the hotel and on the street late at night , There is night club down the road and there is always something going on , guys fighting on the street and when i was there some woman was driving on the half of the sidewalk ,etc Also On one Sunday morning , some guy was yelling in the middle of the lobby, yes the whole hotel could hear it :((( Other than that , it is an ok stay!
Stayed 4 nights in May 2022

2/10 Terrible

Abdalla

The worst Hotel I ever seen there service lintel and white bean for breakfast I never seen this in my live times
Stayed 4 nights in Mar 2022

2/10 Terrible

Anonymous, UK to Agadir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff are very rude & unhelpful. No consistency with day staff. When issues raised with management, management are very defensive and don't want to listen to your concerns. Would not recommend at all. Bangin building noise coming from top floors at 9am till late. This was the worst hotel I have ever stayed in. Ridiculous!
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Soumia on 11 Mar 2020
Thanks for staying with us. We appreciate your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Soumia on 9 Dec 2019
Thanks for staying with us. We appreciate your review!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, Clean property and very secure.
Stayed 7 nights in Aug 2019
Response from Soumia on 12 Sept 2019
Thanks for staying with us. We appreciate your review!

2/10 Terrible

Mohcine

Disliked: Cleanliness, property conditions & facilities, room comfort
Baaaad and nasty.everything is old and not working
The hotel is horrible.carpet was nastyyyyy.i had to pay 10% which I was not noted at the website.and there is no free wifi because I wasn’t working at all.air condition was old and not working and thank have video of it .too much noise from the club .shower was nasty .i wouldn’t recomand this hotel to anybody for the price.i had to check out and go to an other hotel .the hotel had is nothing like it looked on the website.the lobby looks nice but once you walk in to the room it s a disaster and there is no free parking because everytime you leave the hotel you have to pay .it s not a 3 star hotel it s a 1 star hotel.this is the worst experience everrrr.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it. Nice rooms, clean. Not far from the beach. My friends and i had a good time.
Stayed 1 night in Aug 2019
Response from Soumia on 9 Aug 2019
Thanks for staying with us. We appreciate your review

2/10 Terrible

Verified traveller

Stayed 5 nights in Jul 2019
Response from Soumia on 15 Jul 2019
Thanks for staying with us. We appreciate your review!

4/10 Poor

Rosey, Canada

Travelled with family
Property look nice, clean. Next morning was no water. The pool side, has too much vulgar guest. Was not appropriate for children and married couples to be around. Top less pool should be out from those area.
Stayed 1 night in Jul 2019
Response from Soumia on 15 Jul 2019
Thanks for staying with us. We appreciate your review!

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Soumia on 15 Jul 2019
Thanks for staying with us. We appreciate your review!

8/10 Good

Witold

Liked: Cleanliness, property conditions & facilities, room comfort
Great potential, good location
Standard rooms with spacious bathrooms. Location of the hotel is ok for anyone wishing to walk to the beach. A few shops and a big supermarket nearby. Majority of staff are helpful and pleasant. Food is good but should be labelled. Buffet lights often switched off while customers around. Restaurant needs more customer service orientation. Lack of water for half board customers at dinner seems desperate, yet no orders for drinks are taken. The place has potential but it’s run a bit as it was 1979...nicely decorated reception area is mostly left dark, most public areas seem soulless and abandoned. A 3-star claim (4 on the roof of the property) deserves it 2 until further (and much needed) service-provision improvement. Lastly, beware of the red taxi driver Abdoullah, registration 86583 33, taxi 469 who often parks outside the hotel. Highly unreliable and can’t be trusted.
Stayed 5 nights in Apr 2019
Response from Soumia on 19 Jun 2019
Thanks for staying with us. We appreciate your review!

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2018

6/10 Okay

Fahad, Saudi Arabia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Staff are very good Staffs and very friendly
I'm working in Saudi Tourism and Antiquities Authority my experience in this hotel : It has been booked for five times the longest 29 days Hotel Staff are very good Staffs and very friendly with out Manager of hotel behind the reception, his very tuff with staff and Castamere also, I think the rooms need more cleaning, especially the use of famous cleaning materials for Bactera or other diseases. Hotel Staff : Mohammad in reception (The young man) Fuaad in bar Aisha & Sadia clean clean Mohammed & Mahdi Room & Luggage Services
Stayed 1 night in Jun 2018

8/10 Good

Driss, Dallas,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place at good price
Great customer service 👍I booked shortly after I arrived, the booking wasn't not received by front desk yet. The night manager did a great job calling the country agent to double check and helped us check in early with an upgrade. Thank you, thank you.
Stayed 1 night in May 2018

2/10 Terrible

redouane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well for sure i ll NEVER go back to that place. bad service . the room smells like ashtray. and dirty noisey at night

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff
Stayed 3 nights in Feb 2018

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unless you are looking for a room for one hour
Unless you are looking for a room for one hour do not stay long term
Stayed 11 nights in Jan 2018

10/10 Excellent

Akhi Mohammed, London

Liked: Cleanliness, staff & service, room comfort
Super customer service
We arrived late in the evening and was welcomed by the most brilliant front of desk customer service assistant (Mohammed). He was vary nice and well spoken, he quickly got our bags and room ready. The room we stayed at didn't have a balcony however the view from our window was exquisite. The one thing that I didn't really like was the blue bulbs in the lift which made it look like a night club every time we used it, and was vary dark. All the staff at Omega Hotel are super nice and I actually felt bad leaving them all behind after our one week stay. The hotel wifi also doesn't work properly in the room we stayed in but to be honest we didn't really need it, it does however works everywhere else inside and just outside the hotel. The hotel has a night club just next to it and it is vary loud until about 1am- 1.30am. The area doesn't have may shops near it so if you need to pop out to get something in the night or day it can become a problem. There are cabs always waiting outside to rip you off, so if you do need a ride somewhere then use one of the many frequent cabs which drive past the hotel every 5/10 minutes. The hotel does have room service and it is available all night. The hotel is vary clean and was actually recommended to us by my wife's friend who stayed there before. The area is becoming more developed and their are lots of nice apartments being built so hopefully should lead to more shops around the area.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel stole my phone!
Hotel taken my phone, and after contacting the hotel they are like we do not have ur phone, as i forgot it in my room, and realised after i checked out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Not good

2/10 Terrible

raz, london, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't make the same mistake I did
Stay away from this hotel staff is rude sheets and towels are dirty and sink and shower has mould and rust

6/10 Okay

Tord, Munich

Liked: Staff & service
Omega Hotel Agadir
Unfortunately the music from the disco stopped in the early hours making it difficult to sleep.

2/10 Terrible

yusuf, leicester , england

Disliked: Staff & service, property conditions & facilities, room comfort
Warning - : do not book this hotel
To begin with the check in took absolutely ages as aparantly they had never had our reservation on the system, and thereafter they demanded us to pay room taxes at check which was bizzare, the manager was extremely rude and needs some training in customer service The main reason for such negative feedback is the room smelt like damp, the water for the shower never got hot and remained just warm, and the worst part of it was the banging music till late night... And the buffet breakfast Was not even worth waking up for, i am extremely dissapointed with my stay at omega, The location of the hotel was also really bad with a long walk to the beach and a walk to find taxis, i do not recommend this hotel, and regret ever booking it.. Please dont make the same mistake as me....

4/10 Poor

Alae, Sweden

Disliked: Cleanliness, staff & service, room comfort
They did not clean the rooms the first Day and we did not get babybed.Our 8 month baby had to sleep on the floor.

4/10 Poor

J, UK

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Do not believe the photos or the description
The hotel itself was very clean and most of the staff very friendly. Wifi was not available in all the rooms as advertised it only worked in the lobby area. Breakfast was terrible, the variety and quality very poor, I am not sure why they would call it a buffet. The beach is not close to the hotel, its about a 15 minute walk and there is no private beach, just a small area with free sun loungers to use. The description of the hotel is deceiving and for this reason I would not advise people to book it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Azad

Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Egon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

MYRLANDE

Business traveller
Liked: Cleanliness, staff & service, amenities
Le Personnel est d'une gentillesse extraordinaire, un grand merci au jeune qui s'occupe du ménage au tour de la piscine et la salle de restaurant. Ce garçon n'est jamais au repos, les clients abusent. Actuellement, il y a des travaux à côté de l'hôtel, mais, se sera agréable en été pour profiter de la piscine. Allez y, mais ne vous faites pas avoir avec les taxis, le prix maximum pour bouger le soir c'est 20 dirhams soit 2 euros, en journée, demandez qu'ils mettent le compteur.. 13 a 15 dirhams. Le premier jour un taxi m'a prit 100 dirhams. Merci à toute l'équipe de cet hôtel, ils sont extraordinaire avec les clients et j'espère qu'ils sont payé et apprécié, on aimerait les mêmes en France.
Stayed 7 nights in Nov 2023

10/10 Excellent

Argjent

Stayed 5 nights in Nov 2023