Ajax Hotel Guide - Family Friendly Hotels in Ajax, Ontario

"The gentleman that served us at he front desk was fantastic! Our waitress was lovely. The bistro could use an update. "

"This hotel only accepts credit cards to check in and for incidentals. What a big inconvenience especially if you’ve never had this issue in the 14 years using Expedia. The front desk staff was so dismissive and pretty much was like next! "

"Really friendly staff! We loved the pool, it was super warm which made for a great swim! Room was clean. Breakfast was what to be expected for a free breakfast - Nothing to write home about, but a decent variety. "

"At Super 8, yes its cheap, but be prepared for a toilet flushing non-stop the entire stay, freezing cold showers, and then when confronting the issues with the desk, they said we should've let them know so they could change our room, followed by when walking out: a conversation started to a coworker saying they were completely booked, so they couldn't help, even if they wanted to, and tried placing the blame on us. Maybe after we get out room keys, we should be told, "If there's anything we can do to help, please feel free to call the front desk" or something."

"Everything was great beautiful stay "

"Was hair on the bed and in the tub. Dirt on carpets. Hotel elevators really dirty. Pillow case had a stain on it. You get what you pay for I guess. I enjoyed the jacuzzi tub. Staff was friendly. If place was cleaned properly, it would be a terrific value place. "

"Our room was excellent. Very clean and spacious, room for all 6 of us. "

"The room was clean, staff was quick to tend to needs, and parking "

"Front desk staff totally incompetent. I booked and paid full amount through expedia in Nov. 2025 for end of March 2026 wedding. But the hotel staff first could not find my booking. Then just gave us 1 room. Then charged me for almost $700 as deposit and told me it would not really charge me just hold it. And today I found it was posted on my credit card statement. The hotel was very unorganized with hocky kids running around wild and play floor hockey along the hallway at 2am. The kids banged our door twice past midnight. Could not sleep at all. Definitely not going back. Really disappointed for the poor service."