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Four Points by Sheraton Al Ain

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Luxury
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel connected to a shopping centre

You can look forward to a terrace, a shopping centre on-site and a coffee shop/cafe at Four Points by Sheraton Al Ain. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes are offered at the health club; the property also has a garden, a playground and a hair salon. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is €65
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Each guest per room must register and provide a national ID or passport at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 150 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately AED 89 to 100 for adults and AED 35 to 45 for children
  • Airport shuttle fee: AED 640 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Heating is not provided
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is recommended for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Does Four Points by Sheraton Al Ain have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Four Points by Sheraton Al Ain?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Al Ain on 21 May 2026 start from €65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Al Ain pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Al Ain?

Self-parking and valet parking are free at this property.

What time is check-in at Four Points by Sheraton Al Ain?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Four Points by Sheraton Al Ain?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Four Points by Sheraton Al Ain provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 640 per vehicle applies.

Where is Four Points by Sheraton Al Ain located?

This family-friendly Al Ain hotel is located in the historical district, within 2 mi (3 km) of Wahat Hili Mall and Hili Border Post. Hili Fun City and Hili Archaeological Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 200 reviews
Rating 8 - Good. 71 out of 200 reviews
Rating 6 - Okay. 11 out of 200 reviews
Rating 4 - Poor. 1 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

Reviews

Verified

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with beautiful pool and big gym, the biggest breakfast buffet I’ve seen in years and everything fresh! Staff is very friendly and in January it is very quiet and relaxing.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Everything was wonderful except for the room that they gave balcony facing the wall of the mall next to the hitel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. The Welcome Fruit a very nice touch!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice room, a bit warm

Overall a nice stay this weekend. Clean and convenient location by mall/Lulu. The AC in our room was not very strong, so it was warm at night despite trying to turn down the temperature and turn up the fan, but other than that, it was a nice stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Anifowose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its top notch very good place I will like to visit again
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sohail

It’s good place to stay
Stayed 13 nights in May 2024
Verified

10/10 Excellent

sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it, best stay ever
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
I had a wonderful stay in early January, and I was delighted to see that the Christmas tree was still up, it added a nice festive touch. The room was spacious, with a large bathroom and an incredibly comfy bed that made it easy to relax after a long day. The staff were very friendly and welcoming, which made the stay even more enjoyable. The hotel’s location is very convenient, with a mall right next door, and parking was easy in the basement of the building. I would definitely stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, loved our stay here! 5* service from receptionist!! Can’t wait to be back again!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in Al Ain
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and comfortable

Amazing stay at the Four Points brand as usual
Stayed 1 night in May 2024
Verified

8/10 Good

ALMAHANAD

Liked: Staff & service, amenities, property conditions & facilities
My favourite place to stay while visiting Alain. Located in A nice and quiet part of the city
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location friendly environment underground self parking
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stafe
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2025
Verified

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect, as gold member , I would like to get an upgrade for room which I never did and late check out please
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the food was really bad and no taste,
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
my guest room windows were leaking during the rain
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, avoid, avoid

Awful hotel. Hotels.com got hacked. I didn't make this reservation and according to Hotels.com the hotel wouldn't refund the fraudulent charges. Avoid this awful hotel and Hotels.com, two terrible companies to do business with.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dit is echt een heel mooi hotel voor een goede prijs. Mooi zwembad, fitness en grote wellness. Alles was perfect!
Stayed 2 nights in Nov 2025