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Oryx Grand Jebel Hafeet

Property class: 4

Choose dates to view prices

The Mercure Grand Jebel Hafeet Al Ain Hotel is near Wadi Adventure and Al Ain Zoo. Guests can shop on-site, enjoy poolside cocktails, or dine at two international restaurants. The spa offers aromatherapy, and there's a mini golf course for outdoor fun.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €46
includes taxes & fees
3 May - 4 May

Room options

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Mountain view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Al Ain, Oryx Grand Jebel Hafeet is in the city centre and near the airport. Bawadi Mall and Al Ain Camel Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Al Ain Zoo and Wadi Adventure. Looking to enjoy an event or a match while in town? See what's going on at Sheikh Khalifa International Stadium. Spend some time exploring the area's activities, including golfing. Visit our Al Ain travel guide
Map
Jebel Hafeet, P.O. Box 24476, Al Ain

What's nearby

  • Al Ain Park
    Al Ain Park
    1 min walk - 0.0 km
  • Wadi Adventure
    Wadi Adventure
    19 min drive - 12.9 km
  • Jebel Hafeet Mountain
    7 min drive - 4.7 km
  • Al Ain Zoo
    23 min drive - 19.6 km
  • Al Ain Mall
    33 min drive - 30.3 km

Getting around

  • Al Ain (AAN)
    49 min drive

Restaurants

  • Saddle
    30 min drive
  • Telegraph Café - تليغراف كافيه
    32 min drive
  • Habib Beirut
    32 min drive
  • Gorat Gahwa
    34 min drive
  • بستاشو
    34 min drive

About this property

Oryx Grand Jebel Hafeet

Upscale family-friendly hotel near Jebel Hafeet Mountain
Located close to Wadi Adventure, Oryx Grand Jebel Hafeet provides a terrace, shopping on-site and mini golf. Indulge in a facial, a Swedish massage and reflexology at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Enjoy the health club, as well as activities, such as hiking/biking and racquetball/squash. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 coffee shops/cafes and a garden.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An electric car charging station, express check-out and babysitting (surcharge)
Room features
All 124 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • LCD TVs with satellite channels
  • Childcare services, electric kettles and daily housekeeping

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  • Parking included
  • Free Wi-Fi
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The price is €79
includes taxes & fees
3 May - 4 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 50 for adults and AED 25 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Al Khyama
  • EDEN ROCK
  • Lawrence Bar
  • LE BELVEDERE
  • Orient Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for AED 150.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AED 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 50 for adults and from AED 25 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number CN-2239332
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Frequently asked questions

Does Oryx Grand Jebel Hafeet have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Oryx Grand Jebel Hafeet?

As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at Oryx Grand Jebel Hafeet on 3 May 2026 start from €46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oryx Grand Jebel Hafeet pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oryx Grand Jebel Hafeet?

Self-parking and valet parking are free at this property.

What time is check-in at Oryx Grand Jebel Hafeet?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oryx Grand Jebel Hafeet?

Checkout is at noon. Late checkout is available for a fee.

Where is Oryx Grand Jebel Hafeet located?

This family-friendly Al Ain hotel is located near the airport, 1.7 mi (2.8 km) from Jebel Hafeet Mountain, and within 20 mi (32 km) of Al Ain Zoo and Sheikh Khalifa International Stadium. Wadi Adventure and Bawadi Mall are also within 20 mi (32 km).

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Reviews

Oryx Grand Jebel Hafeet Reviews

8.0

Very good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 152 out of 448 reviews
Rating 8 - Good. 177 out of 448 reviews
Rating 6 - Okay. 73 out of 448 reviews
Rating 4 - Poor. 26 out of 448 reviews
Rating 2 - Terrible. 20 out of 448 reviews

Reviews

Verified

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
hotel is wonderful. Great setting. Lovely room. Super amenities.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Juned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms beautiful views peaceful only downside is quite far from city center
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to staycation staff are very nice
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Raihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt familiar; people were very friendly and courteous. Food was very delicious.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a location

We had a very nice and pleasant stay. Nice hotel and the most beautiful view....absolutely recommendable. Good restaurant and nice staff...
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Surinder

Liked: Amenities
Good service
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect night away highly recommend

The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊‍♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Magnus

Unique location on top of the mountain but it’s time for a “face lift” as it is starting to show signs of age.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Philip

Liked: Cleanliness, room comfort

Exceptional value for money, lots to do

What a fantastic hotel with great facilities throughout. There is no doubt that this is an older hotel, but it’s clean and safe. The food was excellent, portion sizes were large and always enough to share. The pool, slides, splash pad, cars, trampoline, chess and board games meant there were always lots to do. Plenty of sun beds and shade and family pool with jacuzzi. The views from the hotel are exceptional and make the trip fully worth while. Only thing to be improved would be the service, often slow getting served at the bar and restaurants, but not a huge inconvenience. Overall exceptional value for money in the UAE.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Rashid

Disliked: Property conditions & facilities
Too old place , not well maintained, parking available area nice,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shamma

Liked: Cleanliness, property conditions & facilities
not my last time coming for sure!!❤️
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

khaula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Jomana

Disliked: Cleanliness, property conditions & facilities
I booked a breakfast as a gift for my brother and his wife, but they did not have breakfast. Please refund the breakfast charges immediately.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Saifullah and

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had great locations but the maintenance and staff has a lot of room for improvement, rooms are outdated with the furniture and bathroom fixtures, carpet already old and dirty, bathroom have mold and and toilets are super slow when flashing the out side it’s okay mantened Staff are not helpful or nice to guests. Place has a great potential but needs work 😔
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very nice
Verified

10/10 Excellent

Azadkhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel with a nice vieuw
Stayed 4 nights in May 2024
Verified

8/10 Good

Larno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay on the mountain with friends
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Humam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather is much better over there, especially in the summer
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in very bad condition and needs a total renovation
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Ahmed

Disliked: Cleanliness, property conditions & facilities
The property is dirty and needs refurbished fully
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Good for families but showing its age

My kids love staying here because of the many activities available and the cool weather. The staff are also always helpful and pleasant. However, hotel facilities are beginning to show its age. And they have started to charge on using some of the activities. The front desk also seemed understaffed during our visit.
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Lukasz

Disliked: Staff & service, amenities, property conditions & facilities
Very dated
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok, the expence of the Buffett and having to pay 37 AED for tiny cups of ice cream that was clearly next to the deserts in the Buffett line was a turn off. The place is noisy very noisy and late at night I could not find a quiet place to hold a conference call. The bed hard as a board very uncomfortable. The shower bathtub was so curved no flat bottom you had to stand in it like you are on a skateboard. Checked out 6 am from no sleep.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should add robes, and hand towels in the room without making a request.
Stayed 1 night in Oct 2023