Al Gissemari Holidays

Outstanding Staff Made Our Stay Exceptional This wasn’t my first stay at Lapita Hotel Dubai, and it definitely won’t be my last. What truly stood out this time was the incredible staff, especially Marry at the reception. Despite the room issue being entirely my mistake—and even more complicated because the booking was through a third party—she went above and beyond to accommodate our request. She literally jumped through hoops to make things right, and did so with grace and patience. Everyone we encountered at the hotel was warm, welcoming, and genuinely cheerful. Some staff even had a great sense of humor, making the whole experience feel more personal and relatable. The positive energy and spirit of the team made our stay feel special. Loved the stay. Loved the team. Can’t wait to come back again.

Staff were very helpful & accomodating. Access to 2 beaches was helpful. Location was stunning.

I stayed at this hotel for several days and had a mixed experience. During the first three days, water kept leaking from the bathroom glass panel door, making the floor slippery. On the fourth night, water started dripping from the upper wall, so we were moved to another room. Unfortunately, the new room had similar bathroom leakage issues, the pantry light was not working, and the air-conditioning was weak, causing a very uncomfortable and stuffy night. Despite these problems, the staff were extremely friendly, polite, and helpful throughout our stay. They responded quickly to our concerns and tried their best to assist us. With improvements to room maintenance, this hotel could offer a much better guest experience.

Nice location, nice room, nice venues

Hotel, Room and staff were excellent. Will stay again.