Al Shamal Holidays

I love old school, intimate vibe of the Strato. Also, the staff treat you like family.

For sure the staff, clean room. One night we had a problem with the lights, not shutting off and they fixed it in the next day, also apologizing for what happened giving an afternoon tea as a courtesy. I recommend, great location and awesome amenities.

The property is not bad, but some people in the reception is not good is not friendly. Even the other thing is good. I had some problem. I told him I’m gonna extend it. They say no we can’t extend it and anyway I told them I’m gonna leave at 2 o’clock. Can you give me permission for that? Just one hour after 1 o’clock? That’s the night I was talking to the person he was so bad he was so rude he make me like so mad so in the morning I column early I told him I have family. I’m gonna leave at 2 o’clock if you can please we have to take my stuff something like that she said no it’s not legal so I told him I was in Azdan Hotel I spoke with them like what I spoke with you guys they said okay there’s no problem. Take one hour more after 1 o’clock so that make me so mad. Make me. I don’t know what should I say

you will enjoy this place. the food, staff amenities are 10/10

Everything good everything fine good service