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Reviews of Texas Inn Alamo

2.5 out of 5
Texas Inn Alamo
714 N. Alamo Rd., Alamo, TX

Reviews

7.2

Good

Rating 10 - Excellent. 86 out of 264 reviews" "
Rating 8 - Good. 70 out of 264 reviews" "
Rating 6 - Okay. 42 out of 264 reviews" "
Rating 4 - Poor. 28 out of 264 reviews" "
Rating 2 - Terrible. 38 out of 264 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay rooms were so cold and comfortable slept like a queen
Stayed 1 night in Apr 2024

10/10 Excellent

Rey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Stayed 2 nights in Mar 2024

4/10 Poor

Joshua

Disliked: Cleanliness, property conditions & facilities
Fridge didn’t work
Stayed 1 night in Mar 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Araceli E

Travelled with family
Liked: Cleanliness, property conditions & facilities
It didnt had a blanket on bed and no pillocasees on pillows
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 5 nights in Feb 2024

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Sandra

Bed hard. Pillows flat Restroom tiles off
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Jan 2024

6/10 Okay

guillermo ramses

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

ruben

Travelled with family
No towels
Stayed 1 night in Nov 2023

8/10 Good

Julio

Stayed 1 night in Nov 2023

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel was good, the room was clean and big, and the beds were comfortable. The only bad thing in the room was the bathtub, it was clogged.
Stayed 1 night in Oct 2023

8/10 Good

Melanie

Liked: Staff & service, property conditions & facilities
Clean
If was alright could be a little better if they had some snacks available
Stayed 2 nights in Oct 2023

4/10 Poor

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a cockroach infestation. I called before booking to be sure their hot tub was working. Finally got the chance to use it, couldn't turn it on. Called the office just for them to tell my husband "we don't have a hot tub" as we were literally sitting by it. So probably won't stay again.

10/10 Excellent

Cristal

Stayed 2 nights in Oct 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable stay
Stayed 1 night in Sep 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely- my place to stay again!!
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It says breakfast and actually was continental breakfast. Coffee ,4 banana, 4 apples, 1 loaf bread, and 3 kinds of cereal. 2 towels for four people, 1 hand towel and no wash cloths. SMH😒
Stayed 2 nights in Aug 2023

4/10 Poor

Maria

Travelled with family
Disliked: Staff & service, amenities
Online it said breakfast provided and there just a breakfast room with table and chair. In the lobby there only coffee. In the room the appliance are not good quality the mimi refrigerator never work. The ceiling fan trun on with a light so it can't use it at night. A/C took forever to start cooling the room. I call the hotel number no answer at all. Kids like the pool. The hotel can do better and provide better quality or lower hotel rates
Stayed 1 night in Jul 2023

10/10 Excellent

Adelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
All was good.
Stayed 1 night in Jul 2023

6/10 Okay

Brenda

It was okay for the area
Stayed 2 nights in Jul 2023

8/10 Good

Michael, San Antono

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and stay was especially nice having a king size bed
Stayed 1 night in Jul 2023
Response from Rus on 16 Jul 2023
Thank you for your feedback, we appreciate your kind words. We look forward to serving you again in the future

8/10 Good

Sonya

Travelled with family and small children
Wires hanging out of the wall, telephone was broken and refrigerator wasn’t working either
Stayed 2 nights in Jun 2023
Response from Rus on 16 Jul 2023
We are sorry about the inconvenience, we have fix this issue, and we hope to serve you again in the future

8/10 Good

Ariadna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 2 nights in Jun 2023
Response from Rus on 16 Jul 2023
Thank you for your feedback.We look forward to serve you in the future

2/10 Terrible

Angel

Stayed 1 night in Jun 2023

10/10 Excellent

Valerie

Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Jun 2023
Response from Rus on 16 Jul 2023
Thank you for your feedback.We look forward to serve you in the future

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt like the fact that the internet didn't work very well.
Stayed 1 night in May 2023
Response from Sam - Manager on 3 Jun 2023
We are glad you enjoyed your stay with us, and we apologize for any inconvenience of the WiFi. We corrected the WiFi coverage the same day to provide our guest a great experience.

6/10 Okay

Lory

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
If you need a place yo stay, this hotel will do just that. The hotel a very outdated, everything looks old. The sheets did not smell clean and the comfortable smelled and looked dirty. They allow pets so that’s a good thing. If you don’t care much about smells or appearance then this hotel will do.
Stayed 2 nights in May 2023
Response from Sam - Manager on 3 Jun 2023
We are glad you enjoyed your stay with us. We will correct the items you pointed out and will do everything we can to ensure our guests have a good experience

6/10 Okay

Luis

Liked: Staff & service
Disliked: Amenities
After I checked in there was a power outage for about 2hours
Stayed 1 night in Apr 2023
Response from Sam - Manager on 3 Jun 2023
We apologize the power outage, this is something which was going on in the area weather related. Apart from that, we hope you had an enjoyable stay.

4/10 Poor

Rosemary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Sam - Manager on 3 Jun 2023
We are glad you enjoyed your stay with us

6/10 Okay

Jode Alberto

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
People next to mi room drink outside due to much noise.
Stayed 4 nights in Mar 2023

8/10 Good

Kassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
Great place for the price. Good experience with check-in and extending our stay. Had a small issue with cleanness of sheets, and needing more towels, but was handled quickly. Would be nice to be able to go into lobby during the day to talk to staff, hated the service window.
Stayed 2 nights in Mar 2023

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
It was an absolute dump. Stains on the furniture, on the sheets, everywhere. We walked right back out of our room and demanded a refund!
Stayed 3 nights in Feb 2023

2/10 Terrible

Emmanuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofa was full of stains and couldnt sit on it...both rollins chairs had stains as well..stayed two nights and didnt get the room clean....front desk staff wasnt friendly at all.looks a place to do the hanky spanky,or make drug deals.traffic was off and on all night long thru the parking lot.....ended up leaving the next evening loosing a one night stay....horrible place
Stayed 2 nights in Feb 2023

4/10 Poor

Alma L

Stayed 1 night in Jan 2023

6/10 Okay

Alma L

Stayed 1 night in Jan 2023

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Decent
The room itself was fine, but I stayed in one with a hot tub and it was dirty. Front desk wasn’t that friendly either. However, it was fine just for one night.
Stayed 1 night in Dec 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Jorge

Stayed 1 night in Dec 2022