This is probably one of the best hotels in Alanya, the facility is modern, rooms look great and the foods are very delicious (many varieties of meat, fish, salats, drinks). Staff is ok and mostly friendly (would be helpful if they talk more english). There is also client relations staff that always walk around to get your feedback.
Hotel has also a good spa with sauna, steam sauna, hamam etc (but the hamam with massage was way too short than it usually is, so I do not recommend their hamam massage as it lasted only 5-10 min)
What got me dissapointed was the fact that me and my partner booked a double bed room as we wished to sleep together obviously, but instead we got a room with 3 separate beds and they did not change our room. After many requests they only put our beds together but it did not help as there was a space between the madras and it made me and my partner bit uncomrfotable.. (but the hotel was full for many days and I guess it was just our bad luck, I just wish they would have considered the fact that I came with my partner and booked a double bed...)
The outside pool was also freezing cold and many people rather went to sea. Very nice seaside :)
The entertainment shows were ok, except the night host who wasn't that pleasant.
I would defenately recommend this hotel