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Reviews of Eftalia Ocean Hotel

Eftalia Ocean Hotel
Turkler Mevkii, Alanya, Antalya

Reviews

6.8
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dobromira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super.
Stayed 4 nights in Oct 2021
Response from Guest Relation Eftalia Ocean on 20 Oct 2021
Dear Guest, Thank you so much for your wonderful feedback. We sincerely hope we will be able to welcome you back to our hotel again soon. Kind regards, Guest Relation Eftalia Ocean

4/10 Poor

Verified traveller

Noisy, crowded, busy...
The hotel was incredibly busy, crowded and noisy. The music and noise from people kept me up late and woke me up early in the morning. I left a sweatshirt in my old room, during a room change to quieter place, but they never found or returned it to me. The website said the hotel was "all-inclusive" but only the general meals were included. Many extra things, including ice cream, were chargeable. There were always lines at the meals and it was almost impossible to find a table. All of the pools were crowded and the music was really loud near the pools. It wasn't a place for resting or relaxing. If you want a noisy, but possibly fun for families with little kids, vacation then this may be the place for you. The service was reasonably good, inspite of the other drawbacks.
Stayed 6 nights in Sep 2021
Response from Guest Relation Eftalia Ocean on 20 Oct 2021
Dear Guest, We hereby would like to thank you writing a review about your holiday, we appreciate it a lot that you took the time to share your positive experiences here. We are a family hotel with a large capacity, we are sorry that the hotel was too busy for you . We hope to see you back . Best regards, Guest Relation Eftalia Ocean

10/10 Excellent

N G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020
Response from Guest Relation Eftalia Ocean on 20 Oct 2021
Dear Guest, Thank you so much for your wonderful feedback. We sincerely hope we will be able to welcome you back to our hotel again soon. Kind regards, Guest Relation Eftalia Ocean

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room. Kids like water park. Good service in the restaurant
Stayed 4 nights in Jun 2019

4/10 Poor

Svetlana

Stayed 7 nights in Oct 2021

10/10 Excellent

Irina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021

6/10 Okay

nazir

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Sep 2021

2/10 Terrible

Elly, Alanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vies en smerige staat van het hotel alles plakt er
Dit hotel is pas 7 maanden open maar is zeer vervuid,ik heb 2 x gevraagd of ze de kamer wilde schoonmaken ,dat gebeurde gewoon niet dat is een slechte zaak. Het eten was 10 x niks alles koud en weinig variatie,geen aanrader.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness
Wasserparks top aber ansonsten nicht zu empfehlen
Bei Anreise war das Zimmer noch nicht fertig und später mussten wir feststellen dass weder Handtücher im Zimmer waren noch die Minibar wieder aufgefüllt wurde. Der Boden wurde auch nicht gefegt bzw. gewischt. Gleiches traf uns rund um die Poollandschaft an. Aschenkippen und leere Gläser säumten den Boden obwohl genügend Aschenbecher und Becherstationen vorhanden waren. Das Personal kam mit der Reinigung nicht nach was sicherlich auch am Verhalten der All-inclusive Kunden mit lag. Das Essen war auch nicht der Hit und entsprechend der Größe der Anlage eher eine lieblose Massenabfertigung. Unser Fazit, besser Halbpension und kleinere Hotels in Zukunft buchen. Die Wasserlandschaften waren hingegen super aber auch hier mangelte es an Sauberkeit.
Stayed 1 night in Nov 2017

8/10 Good

OMER

Liked: Cleanliness, property conditions & facilities, room comfort
Alanya türkler bölgesi eftalia ocean
Otel yeni açıldığı için odalar havuzlar vs cok güzeldi.Yemekler için aynı şeyi söyleyemeyeceğim neredeyse hergün aynı şeyler cıkıyor ve et yemeye hasret kalıyorsunuz tabi acık büfe insandan insana değişir bana göre yetersizdi. Havuz olanakları cok güzeldi ve 20 ye yakın kaydırak vs vardı eğlenmek için yeterliydi.Genellikle güzeldi herşey iyi vakit geçirdik he bir de içilebilecek tek içki bira ve cindi gerisi fasa fiso yani açık büfe ve içki olayından çok birşey beklemeyin.
Stayed 7 nights in Sep 2017
Response from Guest Relation Eftalia Ocean on 20 Oct 2021
Sayın Omer Bey; Otelimiz adına değerli vaktinizi ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Konuklarımızın olumlu değerlendirmeleri kadar, yapıcı eleştirileri de bizim için çok değerlidir. Öncelikle, geri bildiriminiz de altını çizdiğiniz hususların takibinin yapılacağının bilgisini vermek isteriz. Bundan sonraki tatillerinizin kusursuz geçmesi için otelimiz adına elimizden geleni yapacağımızdan hiç şüpheniz olmasın. Sizi tekrar ağırlamaktan ve her türlü konuda size yardımcı olmaktan memnuniyet duyarız. Saygılarımızla,