Alanya Hotel Guide - Alara Han Castle hotels in Alanya, Türkiye.

"Swimming pool, dining"

"I enjoyed the resort. Wish to cone back some day later again."

"Just returned from a 4 night stay . It’s really far from airport 2.5 hours it took by taxi ! we booked last minute and had little choice . Our room was noisy , corridor noise as we were near a lift . You can hear the room next doors tv . Never sat in the balcony as we were over the car park ! Partial sea view was a glimpse to the side . Very dissapointing . We could only change on the 3rd night as hotel full and we didn’t bother by that point . Room fairly basic , good shower and all clean and working , thin towels .The food was plentiful , most things tasted good and were quickly restocked but there was a lot of repitition . The good things about this hotel are its staff work hard to keep everything spotlessly clean . Staff are nice and try to be helpful . It never takes long to get a drink at the bar . The Starbucks open in the afternoon is a nice touch and the lobby coffee shop is nice . "

"Excellent service, very clean and well maintained. No complaints. Plenty of food and drinks all day/night. Good kids club with daily activities. Brilliant aqua parks (1 for kids and and 1 for big kids)"

"Hotel was good, but staff training and coordination lacked big time. Front office team was really bad, knowledge and communication did not appear, they could not even answer simple questions, can’t fix their own mistakes. They were not trained at all. Restaurant team looked tired of certain demographic of quests, who are demanding and rude to the staff, but once they get to know you staff was really nice. Burak from the main dinner restaurant stood up, he was very welcoming and helpful. Please check spelling and grammars in all your, menus, signs and lists. Need attention by someone who knows English well. I would like come back and see it again. "