Albany Hotel Guide - Albany Crossroads hotels in Albany, United States of America.

"Clean, staff doesn’t communicate much with residents "

"Terrible on staff Manager. No professionalism or tack. "

"This place sucks. Poor condition, needs updated badly. Had to ask to move rooms as the door didn't fit the frame. We moved to Second room and it was sad condition. Had to reboot the tv to get it working. Bed made a clinking and thumping noise when I got in or out. Could hear the guy in the next room coughing all night. Think he was doing drugs. The breakfast was a joke and tables were dirty. I cannot believe Baymont would put thier name on this place. We will stay away from thier hotels for sure now. Just not a good place to stay."

"Breakfast menu was fresh, pillows needed to be replaced, bed wasnt too comfortable after a couple of days, a few uncleaned spots, air was immaculate, pool was closed for pool maintenence looked like it needed to be clean and noone was out there cleaning it, probably wont stay there again"

"We noticed that some of the staff, (had attitude problems, were not co-operative, while others were very nice and helpful, one in particular, when asked about where the ice machine was located, said, the ice machine is broke down, (clerk behind counter) another staff member, said wait, then filled the room ice container, (odd behavior by one and helpful friendly behavior by another) One man was very friendly cleaning up the property, (it seemed like the clerk behind the counter was very Unfriendly) while other employees were very friendly and nice. Odd, situation, but one that management or owners should be able to address and fix. "

"Parking was easy and safe especially for a lone traveler! The staff were extremely helpful and efficient. "

"Not very clean. If you have the ability to pay a little extra, you will get what you pay for. I had an allergy attack all night. Never sneezed so much in my life. "

"Airport shuttle wasn’t available for me at night or in the morning. Call ahead to make sure they have someone available to drive it"

"Very friendly staff, above average. Hot water in shower was adequate for me but would not get hot enough for wife. Room was very nice, did have a stool not flushing correctly which was corrected."