Albena Hotel Guide - Family Friendly Hotels in Albena, Balchik

"Convenient location, friendly staff, plenty amenities - indoor/outdoor pool, restaurants,shopping near by "

"The room was much bigger than expected"

"Nice rooms but pools were missing tiles. I had higher expectations of the restaurant for a five star hotel. Some of the local staff members were rude - especially this middle aged male server who almost yelled at me for wanting a drink. He messed up the drink anyway - ordered a Cabernet and he brought me white wine. The bellboy was very kind and helpful but the lady at the reception who checked us in was merely mean. Long wait times for everything. Tiny indoor pool."

"I’ve been staying at the hotel few times already. Last year I noticed the hotel grounds were not very well maintained but this year the hotel was visibly getting old, poorly kept and outdated. The grounds were dirty, the swimming pools were not clean, the gym is unsafe for children and people just let them play inside unsupervised. The hotel hallways were dirty and smell bad and you could smell cigarettes everywhere. The staff is not helpful and try to do very little of their job, at the business check in time they had one staff member and the counter and long waiting line. The 2 elevators were rarely working and so small to fit more than 4 people. Huge disappointment overall "