Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
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Reviews of Isleta Resort and Casino

4 out of 5
Isleta Resort and Casino
11000 Broadway Blvd SE, Albuquerque, NM

Reviews

8.4

Very good

Rating 10 - Excellent. 565 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 74 out of 1002 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was dark and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and have fun
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Sparky at Embers is AMAZING!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ruben

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Adult beverages are not served to room. You can not bring drinks, so more options would be nice.
Stayed 1 night in Apr 2024

10/10 Excellent

nelson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often easy access from Albuquerque
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024

8/10 Good

Olga

Travelled with partner
Nice
Stayed 1 night in Apr 2024

6/10 Okay

Mandi

Travelled with family
Disliked: Property conditions & facilities
This hotels rooms need a face lift. The furniture in the rooms are super old. The room is dingy and dated. There was a pubic hair in the bathtub. However, The pool and facilities were clean and fun.
Stayed 1 night in Apr 2024

8/10 Good

Alejandra

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
It was a good stay overall, the AC could been better. It was hot at times. We did not have a microwave in our room, just a fridge.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jared

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nicer room and reasonable price than the local area nearby
Stayed 1 night in Apr 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help me and my wife
Stayed 1 night in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is close to the Airport! I felt safe staying the night before my flight! The rooms were clean and the staff were very polite.
Stayed 1 night in Apr 2024

8/10 Good

Louis, Zionsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but too much construction going on and no signs to find the hotel entrance.. the other issue was no restaurant available today so we had to go outside the property to eat.. otherwise all good
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had taken my grandson and his 2 friends so they could swim and from the moment we arrived the staff was amazing! Thank you Sergio! They have an awesome food court and we will definitely be going back!
Stayed 1 night in Apr 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. There were many eating options.
Stayed 1 night in Apr 2024

4/10 Poor

Guy

Disliked: Amenities
This is definitely not a 4-star property! It is outdated and the rooms have thin walls so you can hear everything from the next room over. The first morning I was woken up by cleaning staff who were talking in the corridors. The two other nights I was awake until 4am as people next door kept chatting. The rooms are old and need refurbishment if they want to keep charging top dollars. There is only one decent restaurant but bar staff there was unfriendly when we notified himthat he did not attend to us for 15min. Housekeeping is slow and each day my room was only attended to after 4pm even if the housekeeping sign was on since 9am!
Stayed 3 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Isleta Resort is beautiful and staff is very courteous. Had a great stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. The restaurants were very good :)
Stayed 1 night in Apr 2024

10/10 Excellent

Wynonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yillah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gisel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marlowe at the front desk was so nice and kind and upgraded us to a penthouse suite!!! AMAZING!!! He made our night!
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob, Arvada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back again soon.
Stayed 2 nights in Mar 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yuri

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and clean
Stayed 1 night in Apr 2024

2/10 Terrible

Henrietta

Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hasan, La Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Becky

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 night stay. We have family in Albuquerque and our first day there, they came and we hung out together at the casino and ate at Chile Risto in the food court (which was like real home cooked New Mexican cuisine!) It was my husband's 80th birthday, so he enjoyed a little extra gambling money. The 2nd evening we each had a delicious mixed drink at the center circular bar! Such a nice helpful waitress and a fun place to stay! We are planning our next trip...hope we can get as good of deal again!
Stayed 2 nights in Feb 2024

8/10 Good

Atom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security rides around the property
Stayed 1 night in Mar 2024

10/10 Excellent

sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us with great customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very clean.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room with my mom & cousin for the Selena band and we had a blast! So many things to do and room accommodated all three of us very well! Will definitely book again for the next show!
Stayed 1 night in Mar 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and the food court are awesome
Stayed 1 night in Mar 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the hallway is very audible from the room. Noisy people talking loud or slamming doors will wake you up in the middle of the night. I’d stay elsewhere if you are a light sleeper. On a positive note, the inside/outside pool is very nice. It’s heated and spacious.
Stayed 1 night in Mar 2024

8/10 Good

Diana

Travelled with family
Liked: Staff & service, property conditions & facilities
the casino is not that big i really wish it had more night life
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great, everything I need in one place. Will be back in the summer for more fun….
Stayed 1 night in Mar 2024

2/10 Terrible

zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sharon

Travelled with family, Business traveller
Liked: Amenities
Staff nice, good service. Room dark, not enough lighting. Couldn’t read as only light over both beds. No end table. Bathroom was very worn with missing ragged paint on trims. Did have mirror by front door. Overall ok room, not worth cost.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay!
Stayed 1 night in Mar 2024
Response from Tami J. Scott, Resort General Manager on 28 Mar 2024
Jennifer - Thank you so much for the kind review and rating! We are so glad to know that you enjoyed your time with us!! Come back and visit us again soon! Thank you again,

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really nice, the pool was clean and relaxing. Casino was great too.
Stayed 2 nights in Mar 2024
Response from Tami J. Scott, Resort General Manager on 26 Mar 2024
Dennis - Thank you for the kind review and feedback! We are glad that you enjoyed your time with us and we look forward to your next visit! Thank You Again,

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tami J. Scott, Resort General Manager on 26 Mar 2024
Perla - Thank you for providing us valuable feedback regarding your most recent visit here at Isleta Resort and Casino. We appreciate your time and attention and look forward to your next stay! Thank You again,

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great.
Stayed 1 night in Mar 2024
Response from Tami J Scott, Resort General Manager on 20 Mar 2024
Ryan, Thank you so much for the kind review! We are so glad to know that we met your expectations! Looking forward to your next visit, Thank You,

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tami J Scott, Resort General Manager on 20 Mar 2024
Leandro - Thank you so much for your kind review! We appreciate your feedback and look forward to your next visit! Thank You,