Santo Domingo Hotel Guide - Alcazar de Colon hotels in Santo Domingo, Dominican Republic.

"Amazing customer, loved the breakfast options "

"Good value for its location. The staff (although slightly rough in the cafeteria:)) is very nice. I would definitely go back."

"So grateful to the concierge team for arranging a welcome amenity of Chocolate Strawberries and champagne for our arrival. However, we arrived at 5:00am, which the hotel knew about so the amenity was warm and melted."

"For the price I paid. The customer service was great. The area was safe. I did like the park outside of the front door. It was clean. And safe. I would stay again and recommend "

"During my recent stay at the hotel, I found the rooms clean and well-maintained. However, I encountered some issues: - Pillows: Extremely flat and lacking support, making for an uncomfortable sleep. - Breakfast: Although I paid extra, the pancakes were hard and cold, and the oatmeal was watery. The restaurant staff, however, was efficient and pleasant. - Forgotten Items: I left my black hoody with white "Calvin Klein" lettering on the left-side arm in the closet but did not receive a call from the hotel. I believe hotels should make an effort to contact guests about forgotten valuables, especially if they make an effort to reach out for payments or promotions. How wonderful if someone would’ve reached out to me. This review would’ve been more favorable. Overall, I wouldn't mind returning due to cleanliness and staff. I hope they improve their breakfast and pillow quality and enhance communication regarding forgotten items. Thank you."

"The hotel was clean, great breakfast, didn't try the hot tub, in general was a good stay, but the night on april 11th, 2026 the young guy from the front desk was very rude, I didn't know he worked there and the moment he saw me coming out of my room started asking if we paid and to show him proof that we paid...I told him if you work here you can check that.. and he continued being rude saying "no you has to show that you paid' it was a very uncomfortable exchange. "

"yes very good and safe"

"Nice place clean And neat "

"La ubicación es excelente todo estaba limpio y bien cuidado. Además, los empleados siempre fueron muy amables y atentos. Sin duda lo recomendaría."