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Reviews of Cheerfulway Acqua Maris Balaia

3 out of 5
Cheerfulway Acqua Maris Balaia
Estrada de Santa Eulalia, Apartado 978, Areias de S. Joao, Albufeira, Faro

Reviews

5.4
Rating 10 - Excellent. 2 out of 26 reviews" "
Rating 8 - Good. 3 out of 26 reviews" "
Rating 6 - Okay. 9 out of 26 reviews" "
Rating 4 - Poor. 7 out of 26 reviews" "
Rating 2 - Terrible. 5 out of 26 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is off the beaten path, not close to the beach, restaurants or anything. The property was in poor condition, states toiletries are provided, the only thing provided was soap and toilet paper. No hot water, no notice, and when we came back to the room the second day the door was wide open, "staff was rude, she stated that how would she know that the door was open she doesn't go up to the rooms, when I asked to speak to a manager she said she would send someone up, no one came, I went down the next morning let the front desk know again that no one came and they made arrangements for 9 am, again no one came. Wouldn't recommend and first hotel through expedia that I was extremely disappointed in.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Apartment needs total renovation accommodation staff good at there job friendly.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it self was pretty nice but the staff was shockingly bad. Didnt want to help with anything and extremely rude. The lift was broken the pool wasnt open, there was 1 hair dryer to use between all rooms.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
10 min walk to beach 15 min walk to town ideal situated will go back next year to same hotel
Stayed 10 nights in Sep 2018

6/10 Okay

Craig, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities
Good home base
Large balcony, great kitchen facilities and fantastic shower! Bed very firm. Lack of cleaning utensils in kitchen and dissapointing the pigeon mess wasn’t regularly cleaned on the large balcony.
Stayed 5 nights in Sep 2018

6/10 Okay

Allison, Messines

Disliked: Property conditions & facilities
Overnight stay
Very nice foyer... rooms bit run down. However had everything I needed for a one night stay.
Stayed 1 night in Jun 2018

2/10 Terrible

disapointed, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty broken furniture, no help from staff
Just don't go there its dirty and not friendly Broken tiles bugs pool area not clean towels thin and rough beds hard and uncomfortable
Stayed 6 nights in Sep 2017

4/10 Poor

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what all what was advertised
The service was horrible. The staff didn't care. I made several complaints and was told they were booked solid and they were "behind". I already submitted more in depth comments to hotels.com when I emailed them after checking in. I was told I'd be contacted. I have not to date heard from anyone.
Stayed 3 nights in Aug 2017

8/10 Good

Tracey G. , Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a beautiful beach close by.
The hotel and apartments have just been bought out by new owners and we were among the first guests to arrive. They were all seeing too the restaurant and building work was doubt in around the pool area. We were however upgraded to the hotel which was beautiful. Our apartment says huge and well maintained with good kitchen facilities. It was also cleaned daily with fresh towels. The hotel has a well stocked shop which s reasonably priced. The hotel staff were polite and helpful. Within a week the restaurant and pool areas will be be up and running. Great place to have a holiday.

4/10 Poor

Fred Arvid

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ups...
J'ai réserve. La réservation a été confirmé. Quand je suis arrivé, l'hôtel était fermé.
Stayed 1 night in Oct 2018

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom para férias relaxadas...
Apartamentos a acusar a idade, mas funcionais, limpeza diária e constante dos espaços , empregados simpáticos e disponíveis. Partilha espaços e serviços com o Balaia plaza mesmo ao lado. Piscinas exteriores agradaveis e relaxantes. Acesso à praia de Santa Eulália via falésia da aldeia dos Pingaretes mesmo ao lado. Existencia de alguns mini mercados ao lado, mas a deslocação ao Intermarché ou outro supermercado do género vale a pena. Não é muito longe da zona animada da Oura.
Stayed 9 nights in Sep 2018

6/10 Okay

Maurizio

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Sep 2018

6/10 Okay

Gonçalo

Serviço de quarto com muitas falhas.apartamento necessita de renovação na casa de banho e cozinha.
Stayed 5 nights in Aug 2018

6/10 Okay

José

Boa localização.deixaram nos á vontade,como os preços no Algarve são uma irsorvitancia,foi o que arranjei dentro daquilo que queria gastar.praticam- se preços que para ter serviços de primeira,precisas trabalhar meio ano para desfrutar uma semana.limpeza...muito espaço para pouca mão de obra...
Stayed 5 nights in Aug 2018

2/10 Terrible

sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionante
Decepcionante... mesmo depois de pedir para mudar de hotel, não me responderam ...
Stayed 8 nights in Jul 2018

8/10 Good

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Gostei bastante
Stayed 5 nights in Jul 2018

4/10 Poor

maurice

Disliked: Cleanliness, property conditions & facilities, room comfort
L' emplacement est bon, les chambres sont d'une superficie interressante; mais l' entretien est déplorable, il regne une humidité permanente; et des moisissures sur les murs qui sont dangereuses pour la santé et ont causé une crise de sinusite à mon épouse.
Stayed 5 nights in Jun 2018

8/10 Good

kelly

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Super aardig receptie nooit zoiets meegemaakt en het was een jongeman 22 jaar ongeveer,netjes hoor!!!!!kamer netjes en schoon.zeker kom ik weer teurg
Stayed 1 night in Apr 2018

4/10 Poor

Cevenne, alentejo

Disliked: Cleanliness, property conditions & facilities
Zeer matig achterhaald hotel
Concept achterhaald. Bij vraag voor hoger management; niet beschikbaar - slecht. Receptie deed z'n best.
Stayed 2 nights in Sep 2017

4/10 Poor

João

Disliked: Cleanliness, staff & service, property conditions & facilities
Má
Quartos sujos, faltas de toalhas, cortinados rasgados, sem vigilância na piscina, apresentação do hotel em mau estado, entrega do quarto sem limpeza aparente, zonas comuns sem tratamento, tetos falsos partidos, placas sinalização vandalizadas, valor não compensa estadia, idêntico a uma residencial sem estrelas
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

4/10 Poor

António

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraco :(
Localização boa, mas serviço de limpeza muito fraco. Não repunham toalhões de banho e no tempo que lá estivemos 6 noites não fizeram uma muda de roupa de cama. AC não funcionava como deve ser... :(
Stayed 6 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Oproffsigt bemötande
Inget trevligt hotell eller hotellpersonal!! Inte att rekomendera
Stayed 10 nights in Jun 2017