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Reviews of Old Village & Prestige

3 out of 5
Old Village & Prestige
12 A Largo da Igreja, Old Village, Loulé

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, room comfort
Nice place with amazing pool and garden
Very nice place, clean, friendly staff. The pool was absolutly amazing. The apartment was well equiped, just missing a grill that I expected it to have it, as for summer Holidays is good to prepare some easy meals. I would recommend this place.
Stayed 4 nights in Jul 2020

10/10 Excellent

Rosalind

Liked: Cleanliness, room comfort
Stayed 14 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to Old Village before and this was a ground floor 2 bedroom apartment. Lovely and cool and generally quiet. The accommodation could have done with another sofa. The pools became very busy at the beginning of the summer holidays.
Stayed 11 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely studio apartment with living area and sliding doors through to twin bedded room - beautiful private roof terrace with two loungers, two parasols and table and chairs - we loved our apartment and will definitely book again
Stayed 6 nights in Jul 2019

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid the descriptions are false
We were told that we would have a Balcony or Patio, we had neither. Cleaners never showed up, other than on the last day to deliver 2 trash bags and a half used toilet roll No clean towels one each for the week As seniors we didn’t expect to be 20 feet away from the pool with blaring music and screaming kids The restaurant pretend to busy moving you to bars to sell drinks The other restaurant has small children causing chaos late at night why did they accept your family bookings All in all a bad experience Even the TV needed constant rebooting perhaps the staff could do with the same
Stayed 4 nights in Jun 2019

10/10 Excellent

susan, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property had everything we needed
This was a late booking for a couple, the studio was very spacious even included a washing machine if needed, 3 seperate pools with small pool bar. Supermarket on site and it only took 10 minutes to wal to the marina at the centre of Vilamoura, I cant recommend this property highly enough and will definately be back next year with the extended family, tourist train stoped just outside the complex and was worth a trip on the 1st day to see exactly were everything is in the resort, i think there was at least 4 seperate places to eat and the food was excellent , “ specials” of a really high quality and portions very good
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Will be back!!
Last min booking and what a treat. The apartment is spacious if a little dated and overlooking the pool. Very clean and lots of choice for a quiet drink and food. Supermarket on site. All staff were friendly and the gardens are kept lovely
Stayed 5 nights in Sep 2018

2/10 Terrible

pat, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor apartment
I booked 2 apartments, one for us and one for my sons family. We were given 2 very different apartments. Ours was below standard expected whereby our sons was lovely. Ours was dirty, old, ill equipped etc.upon checking they only had me as booking one apartment so I feel they just found us an empty one. We couldn’t use kitchen as work surfaces were unhygienic, tiles were cracked and filthy. We were supposed to have garden view but had road view. Apartment was dirty and never cleaned the ten days we were there. Staff in the office refused to listen and then offered to move us after a week but couldn’t guarantee when ? The Old village is beautiful, we had booked to attend a wedding in the village. But the apartments vary greatly. As we booked via Expedia and had been assured we would receive 2 apartments the same, we are not happy that ours was not as we booked or payed for.
Stayed 10 nights in Aug 2018

10/10 Excellent

nicky, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well equipped studio close to pool
Stayed at the old village for 6 nights at the end of August. 2 adults and a 5 year old stayed in studio apartment which was more than adequately sized to act as our base. The studio was nicely decorated and very well equipped. It overlooked the ‘Dolphin Pool’ which was surprisingly quiet and relaxing for the time of year - beautiful! The Old Village was everything you would expect from a village, a choice of restaurants and bars, a supermarket, bakery, play area for children. Wouldn’t hesitate in recommending it to couples and families alike. However, if I was to be really picky, I was disappointed that inflatables weren’t allowed in the pool.
Stayed 6 nights in Aug 2018

8/10 Good

Paul, London

Liked: Cleanliness, staff & service
Beautiful and compact holiday village.
Large well designed apartments surrounded by well kept gardens. Several restaurants/bars and three swimming pools. Our apartment was very spacious but in need of repair in places and badly needed some new furniture. Nevertheless,we had a stunning view from our private sun terrace and felt little need to struggle to the public beaches.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment at Old Village
Roomy studio apartment on second floor with balcony overlooking a pretty pool and fantastic huge roof terrace.
Stayed 7 nights in Jul 2018

10/10 Excellent

Kate, Shropshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic mini break
Wonderful little mini break. Fab location, close enough to walk to the marina. The location itself is very pretty in fact we've just booked to get married here next year. Great service throughout
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location friendly staff cannot fault location or staff. A very relaxing holiday with lots of things to do.
Stayed 7 nights in Jul 2018

10/10 Excellent

Joe, Northwich Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting & very quiet
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Unexpected visitor
This is our third time to the Old Village as we love it, but the first time booking through hotels.com. Everything was great except for one incident. On Wed night at around 8.30pm we were in our studio which was 12A Village Sq. We were getting ready to go out. A young lad of about 15 or so let himself into our house with a key. My husband was startled and asked what he was doing. The lad got a fright and said he didnt realise anyone was in...that he just wanted to get the wifi code.! and that his Dad owns the house. My husband let him take a photo of the code on the back of front door. The boy then said sorry and left. It was only after he had left that I came from the bathroom with a towel on me. I dont need to let you know how wrong this whole thing was.!.. I Went out to see if I could see him or the Dad but could not find them. So had he taken a key without the dad knowing or did the dad think it was ok for him to just let himself in to peoples rental properties. Anything of ours could have gone missing and the cleaners would have been blamed on it. I would like an explanation, and an apology from the owner of the house, as this was not the staff in the Old Village's fault. The lady at reception in Live'n Holidays was highly apologetic and gave us another house to shower in while we had checked out ahead of our flight. I await your response. Yours, Caroline
Stayed 3 nights in May 2018

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Read the reviews before booking ?
The location is not as handy for walkers , fine for people with a car,, Managers are helpful and very informative, grounds are impressive, pools are not heated , a lot of people partying at this location,,,, if you like dining out and drinking by your room this is the spot,,golfing is handy,,, but expensive,,

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Only stayed for 1 night but absolutely loved it and will definitely return
Stayed 1 night in Sep 2017

8/10 Good

Siobhain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jackie, leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely studios with everything you could want
these studios for two at the old village are perfect. everything is provided that you would need and even has a washer. the old village is a lovely place to stay with plenty of places to eat and drink. 3 pools to choose from and if you want to go to vilamoura they have a minibus that will take you and there is also a road train if you dont want to walk. we usually stay in a villa and go to the village on a night , but we thouroughly enjoyed our stay here and we will return.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area was fantastic, hotel was great. Would definitely go back again

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice complex but its pot luck on apartment
The Old Village complex itself is lovely and well kept, but the apartments are all privately owned so it's pot luck if you get a well maintained apartment or not. The first night was spent it an awful freezing cold apartment and the air conditioning unit doubled up as a heater but it wasn't sufficient at this time of year as the temperature is very cold in the evening. It wasn't helped that it was a ground floor one that didn't get any sun through the day and the door and windows were letting any warm air straight out, one blanket each was certainly not enough! The next morning we went to the rental company Live In Holidays, who agreed to move us to a different apartment, this one was on the top floor and got the sun all day plus the heater worked much better. The beds were also more comfortable and we took the extra blankets from the first apartment to make sure we'd be warm enough. The facilities in the apartment were fine and we had sufficient cooking equipment to make breakfast and lunch if you wanted to, but it was no means 5 star luxury but for the £95pp including flights for a weeks holiday we weren't expecting much. All the windows needed replacing though as they all leaked and ruined anything left nearby. There was lots of maintenance going on around the complex and many of the apartments were getting fully renovated both inside and out and I think it should be standard for all of the owners to have to meet minimum standards, a good idea to check before booking.

8/10 Good

Nicoleta

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Amazing location! Very good restaurants and bar in close proximity! The accommodation requires updating :(.

8/10 Good

james, stevenage

great break, but you get what you pay for
we were in apartment 12BC. Was a good location, clean and had all the essentials. Maid service was once a week to change bedding and towel, they do pop in throughout the week but just to top up toilet rolls etc. The thing with these apartments and what a lot of people get wrong is they are cheap but that comes with downsides like maid service that isn't daily. I go every October as the weather is still good, it's quiet and doesn't cost much. The pools are really nice but they are cold, not too cold you can't swim but cold. The staff are friendly but if you have any questions go and talk to them. Again, it's not a hotel you get what you ask for.

8/10 Good

Rui

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Not bad at all
Overall it's OK.but the cleanlines and the bed comfort were not the best..

6/10 Okay

Mike, Sabinillas and Sheffield

Liked: Property conditions & facilities
Relaxing weekend break
Nice place for a short break. A couple of ok places to grab a bite within 5 minutes walk but numerous good places within 15 min walk. Close to port and beach.

10/10 Excellent

Sue, high peak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old Village stay
Lovely place to stay,beautiful surrounding gardens.Accomodation was a pleasant surprise,we booked a studio but were given a two bedroom townhouse. Little tricky on the spiral staircase though. Found a short cut to the marina to experience the vibrant atmosphere.

6/10 Okay

Pierre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Grosse déception
Appartement mal entretenu et sale. La lunette du WC était cassée ainsi qu'une barre porte-linge. Il y avait encore des cheveux des anciens locataires dans la salle de bain. Je ne recommande pas cet établissement.
Stayed 3 nights in Sep 2018

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre agréable, adresse imprécise et incompléte.
Appartement bien conçu et équipé. Parking facile au mois de juin. Cadre très agréable. PROBLEME : manque de professionnalisme de l'agence chargée de la location.Sur la confirmation de la réservation il n'y a ni le nom de la rue, ni le nom de l'agence, ni les coordonnées GPS (latitude, longitude).
Stayed 5 nights in Jun 2018

8/10 Good

Margarida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2017

8/10 Good

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super locatie

4/10 Poor

Joana, Porto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A não repetir
Apartamento exageradamente pequeno. Condomínio com uma densidade de construção muito grande. Nível de conforto do apartamento muito pequeno. Pagamento das espreguiçadeiras na piscina 1.5€ por dia por cada inaceitável.

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort