Vouvray Hotels

"Beautiful hotel with the best grounds for relaxing, spa is good, can't comment on the food. Service was wonderful from all the staff, convenient location being a short stroll to the nearest tram stop that takes you into town and runs regularly all day, highly recommend to get away from the world! "

"So clean "

"Stunning and luxurious château . The staff were cheerful and welcoming, dignified and professional without being stiff. The food was fabulous but it would have been nice to have a few more options at dinner especially if were staying more than two nights."

"Front desk staff was amazing!!! Each time we asked for assistance, they provided help in perfect English. "

"I liked how close the hotel was to the train station and I liked that they let us use the luggage storage room after we checked out."

"Staff were brilliant and spoke excellent English even though I did try to speak French! Confusing instructions on Hotels.com re. parking which ask you to phone and reserve and when I rang the hotel, they told me we don't have to ring and reserve parking, just turn up. A bit difficult to know here the Ibis car park is and how to get into it, as there is a ground floor open air one and then a basement one which both look a bit narrow to get into. We double-parked and went into ask and I spoke to a really helpful young man on reception who told us what to do to open the barrier and were able to find a space in the open air car park. One member of staff, Fatoumata, deserves special mention. She went above and beyond to help me when I gave a complicated request to try and track down some perfume I wanted to buy for my mother which she had bought on a previous trip at a visitor centre for a chateau. She rang the property and waited patiently for about 20mins for them to answer. She finally spoke to someone in the gift shop for me to enquire about the perfume - as it was complicated I couldn't have managed with my standard of French language! It saved us driving out there 40mins to find out they no longer sold the perfume so I am so grateful she went above and beyond to help with my slightly odd request. Went to the restaurant around the corner Au Coin Gourmand - fantastic and wonderful steak with super wine. We felt the Ibis restaurant a little pricy for the food on offer. "

"Awful. It felt like a homeless person place. No AC, No Hairdryer, Shower head has to be held to be used, Dirty floors with circular burns in carpet, no toiletries or towels, no AC in fitness center, very sketchy area, dirty refrigerator, no coffee, very late checkin and very early checkout. Worst place I have EVER stayed. "