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Ak zhol

3.5 star property

Choose dates to view prices

Located close to MEGA Park and Zenkov Cathedral, Ak zhol provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a restaurant.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €56
includes taxes & fees
21 May - 22 May
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About this property

Ak zhol

  • Hotel near MEGA Park
  • Located close to Zenkov Cathedral and Almaty Central Stadium, Ak zhol provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a restaurant.
  • Other perks at this hotel include:
    • Free self-parking
    • Express check-in, local meal delivery service and concierge services
    • A 24-hour front desk, coffee/tea in reception and luggage storage
  • Room features
  • All guest rooms at Ak zhol boast perks, such as separate sitting areas and separate dining areas, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • Separate sitting areas, separate dining areas and a personal chef

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Hotel Kazakhstan
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 337 reviews
The price is €116
includes taxes & fees
30 May - 31 May
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Policies

Check-in

Express check-in available

Minimum check-in age - 15

Check-out

Check-out before 9:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed with a deposit of USD 100 per stay

Welcoming dogs and cats only

Smoking rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Ak zhol pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 100 per stay. A cleaning fee of USD 100 also applies.

How much does it cost to stay at Ak zhol?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Ak zhol on 21 May 2026 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ak zhol?

Self-parking is free at this property.

What time is check-in at Ak zhol?

Check-in end time: anytime.

What time is check-out at Ak zhol?

Checkout is at 9:00 AM.

Where is Ak zhol located?

Located in Jetysu District, this hotel is within 3 mi (5 km) of MEGA Park, Almaty Central Stadium and Zenkov Cathedral. Almaty Opera House and Republic Square are also within 6 mi (10 km).

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Reviews

Reviews

6.0

8.0

Cleanliness

2.0

Amenities

6.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

10/10 Excellent

safa

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 10 nights in Oct 2025
Verified

2/10 Terrible

Terry

Disliked: Staff & service, amenities, property conditions & facilities
When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor quality. They didn't clean our room during the 3 nights or even give us clean towels or a new roll of toilet paper. Getting anything resolved was difficult due to language.
Stayed 3 nights in May 2026