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Ambassador Hotel Almaty

4.0 star property
Guests begin each day with a refreshing breakfast buffet at this Almaly District hotel, where productivity meets comfort in a stylish setting

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The Ambassador Hotel Almaty creates a luxurious retreat in the heart of Almaly District. Travelers start their mornings with a varied breakfast buffet, stay connected using in-room WiFi, and can unwind at the bar or use the 24-hour business center to plan their next adventures.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 4000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Ambassador Hotel Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Hotel Almaty?

Ambassador Hotel Almaty doesn't offer parking.

What time is check-in at Ambassador Hotel Almaty?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at Ambassador Hotel Almaty?

Checkout is at noon.

Does Ambassador Hotel Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4000.00 per vehicle applies.

Where is Ambassador Hotel Almaty located?

Located in Almaly District, this hotel is within a 10-minute walk of Nedelka Park, Zenkov Cathedral and Almaty Opera House. 28 Panfilov Heroes Memorial Park and Lermontov Russian Drama Theatre are also within 1 mile (2 km). Almaly is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

8.8

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

8/10 Good

Kazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通のホテル 早朝に到着したので荷物を預けて観光した 早めにチェックインさせてくれた。スタッフは親切だった。
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is helpful and cheerful. Number of them can speak simple English and help me a lot.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

オススメ！

ど真ん中！立地最高！まわりにカフェ、レストラン、スーパーマーケット、両替所たくさんあります。Wi-fiもバッチリ。部屋も広い。スタッフにいろいろ尋ねたが、親切に教えてくれた。
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral gelegen. Mit gutem Service .

Service ist sehr aufmerksam.Nah zum Zentrum. Gute Frühstück, nur wenig Abwechslung.Zu wenig Früchte.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

B. Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Самый идеальный отель

Номера ремонтируют. Очень все уютно. Приветливый персонал, особенно хочу специально благодарить фронт офис менеджера Руслан. Во всем помогает и заботится. В отеле самое хорошее что ресторан работает круглосуточно и тем не менее турецкая богатая кухня. Отель расположен в самом центре города. Цена и качество совпадает. Всегда буду в отеле проживать. Спасибо
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

The service was good. People spoke some English. Good breakfast. Bathroom could use some upgrade.
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

TheFunk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, frustrating, uncomfortable stay. Room was stained and beat up. AC was not cold and when I called maintenance they came up and did not fix it. I spent a miserable night on the hard mattress in the hottest room ever and then found the seal had already been broken on the complimentary bottle of water! The next morning, I woke to the sound of a jackhammer outside my door as workmen were remodeling the room across the hall. Then I was treated to a flavorless, cold, nasty breakfast, and had to tell five staff members to call me a taxi before anyone actually did... honestly, the only nice thing about this place was the water pressure, which I must admit was really en pointe.
Stayed 1 night in Jul 2018
Verified

8/10 Good

In heng

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019