Grand Mildom Hotel

3.5 star property
Travelers find blissful relaxation at this urban retreat where fine dining awaits by day and refreshing cocktails create the perfect evening atmosphere

Choose dates to view prices

Located in Medeu District, Grand Mildom Hotel offers relaxation with a sauna, Turkish bath, and body scrubs. Enjoy two restaurants and free in-room WiFi. The indoor pool completes the indulgent experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €98
includes taxes & fees
29 Jul - 30 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Or Twin Room

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Deluxe Double Or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Or Twin Room

A hotel room with a bed, bedside table, lamp, and a mirror.

Superior Double Or Twin Room

  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a lamp, a chair, and a painting on the wall.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, and a large window with sheer curtains.

Deluxe Double or Twin Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with a large bed, a wooden accent wall, a telephone on the nightstand, and a view of the city through sheer curtains.

Superior Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double or Twin Room

A modern hotel room with a large bed, a sofa, and a view of the city through the window.

Luxury Double or Twin Room

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi
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About the area

Medeu District, a neighbourhood in Almaty, is home to Grand Mildom Hotel. National Museum of Kazakhstan and Central State Museum are cultural highlights, and some of the area's activities can be experienced at Shymbulak Ski Resort and Kok Tobe Cable Car. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome. Visit our Almaty travel guide
Map
172 Dostyk Ave, Almaty, 050000

What's nearby

  • A cityscape at dusk with snow-capped mountains in the background and a prominent building with a green roof in the foreground.
    Almaty Opera House
    3 min drive - 2.7 km
  • A mountain with a tower, a cable car, and autumn foliage.
    Almaty Tower
    3 min drive - 1.6 km
  • Dostyk Plaza
    2 min walk - 0.2 km
  • National Museum of Kazakhstan
    12 min walk - 1.1 km
  • Kok Tobe Cable Car
    14 min walk - 1.2 km

Getting around

  • Almaly
    12 min drive
  • Almaty Station
    19 min drive
  • Almaty (ALA-Almaty Intl.)
    28 min drive

Restaurants

  • Starbucks
    5 min walk
  • Syrovarnya
    5 min walk
  • Line Brew Reserve
    5 min walk
  • Del Papa
    7 min walk
  • Cafe Leffe
    2 min walk

About this property

Grand Mildom Hotel

  • Hotel located in Medeu District
  • A coffee shop/cafe, laundry facilities and a bar are just a few of the amenities provided at Grand Mildom Hotel. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body scrub. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a steam room.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Luggage storage, a banquet hall and a porter/bellboy
  • Room features
  • All 112 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and hairdryers
    • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

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Renion Park Hotel
Medeu District
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 10 reviews
The price is €114
includes taxes & fees
2 Aug - 3 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre

Spa

  • Body scrubs
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 13.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 109 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately KZT 5000 for adults and from KZT 5000 for children
  • Airport shuttle fee: KZT 12 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 13.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 90493655
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Does Grand Mildom Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Mildom Hotel?

As of 27 Jul 2026, prices found for a 1-night stay for 2 adults at Grand Mildom Hotel on 29 Jul 2026 start from €98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mildom Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mildom Hotel?

Self-parking is free at this property.

What time is check-in at Grand Mildom Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mildom Hotel?

Checkout is at noon.

Does Grand Mildom Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 12 per vehicle applies.

Where is Grand Mildom Hotel located?

Located in Medeu District, this hotel is within a 15-minute walk of Dostyk Plaza, Colibri and Central State Museum. National Museum of Kazakhstan and Kok Tobe Cable Car are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mildom Hotel Reviews

8.0

Very good

8.8

Cleanliness

8.0

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 45 reviews
Rating 8 - Good. 9 out of 45 reviews
Rating 6 - Okay. 11 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

Reviews

Verified

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Grand Mildom

My parents stayed at Grand Mildom and absolutely loved their experience with the hotel! The hotel staff and service were excellent. They were really impressed with breakfast buffet They loved their room and bed was extremely comfortable. In overall, they will definitely come back again.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

JEONGYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel^^

The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again.
Stayed 1 night in May 2025
Verified

6/10 Okay

H Blair

Liked: Cleanliness
Typical mid-range property in good location. What cost them stars - ineffective A/C combined with extremely thick duvet. The bed was as hard as a rock. Not a lot of sleeping
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Shashi

Liked: Cleanliness, property conditions & facilities, room comfort

Poor communication

Hotel staff are welcoming and friendly. The room was comfortable. The breakfast was good. However, the manager & a Staff member due to their improper communication let me down badly - I was made to believe that I would be arranged with another room after I decided to extend my stay, but on the day, they ended saying the hotel was full & I had no option but to go stay in different hotel for 3 nights/4 days. It was a bad exit
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Markizat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an ideal location for our purposes
Stayed 1 night in Jun 2026
Verified

8/10 Good

roman

Liked: Cleanliness, property conditions & facilities

Pleasant stay in Almaty

The hotel is new and very well located. There is a large mall with restaurants across the street and more restaurants walking diстаnce. The staff is very friendly, although somewhat inexperienced. The lobby area is too small, so is the breakfast area. Breakfast itself is very good though. Bathroom in the room is very modern, but inconvenient Other than that, I was happy with the room. Housecleaning was a challenge. They never cleaned until late in the afternoon or evening. Nevertheless, in my opinion, the positives outweigh the negatives. I would stay here again were I to visit Almaty in the future.
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, amenities
Clean and tidy room, comfortable bed.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Muya

Liked: Cleanliness, staff & service, amenities
Close to Dystyk Plaza and other convenient areas
Stayed 12 nights in Sep 2024
Verified

10/10 Excellent

bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect but the only thing the breakfast area is too small for that many guests and a little bit pricey
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was great!! Big thank to Sabina!!! Very helpful and kind stuff, each person who works here made my parents vacation amazing! Will definitely be back soon ❤️
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Valentina

Liked: Cleanliness, staff & service
The location was exceptional! I needed a hotel near the US consulate and shopping area and the hotel met all my expectations.The staff was responsive and nice. AC did not work enough to cool dawn the room. It was pretty stressful for my elderly mom.The 9th floor was extremely loud because they have a night bar on the same floor. Be aware in case you need a good rest. The restaurant service took forever but their food was excellent.
Stayed 13 nights in Jul 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Worst receptionist ever.

Booked this hotel because my flight was lat night wanted rest for 6 hours. Left a request note that I paid for over night stay but only stay 6 hours early check in if it’s available. When I arrived, it was 1PM a lady at the reception unpleasantly looked at me said check in is 2PM come back in an hour. I explained, if early check in is possible that I am only staying for 6hours. I was asked to wait for 10 mins. I waited in the lobby that I was the only one who was waiting to check in. After waiting over an hour, I saw this most unpleasant receptionist was talking and laughing to her colleague looked did not care how long I was waiting to check in, so I came up to her and asked again if my room was ready, She said “ok passport” She was not going to call me, or help me check in until I asked her again. I was sitting and waiting just 5 meters from her. And I was the only one in the lobby waiting. After 6 hours of staying, I checked out, same receptionist. Whoever comes to the reception desk, she doesn’t look seem to care. I had to ask again wanted to check out. She said “minibar?” I said no. She said “ okay you go bye” I visited over 80 countries and stayed over hundreds of hotels and this was the worst check in and check experience. How she looked at the guest, the way she talked to the guest and how she treated guest was most unpleasant she has no understanding of customer service. This receptionist needs to work somewhere else.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Hongrae

Disliked: Staff & service
위치적인 장점을 제외하고 별로임
Stayed 14 nights in Mar 2026
Verified

6/10 Okay

MASAYUKI

Disliked: Staff & service, amenities, property conditions & facilities
ショッピングモールが近い。スタッフは対応いい。設備は古い。
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

JINHO

출장.

숙소는 전반적으로 나쁘지 않았습니다만 9층으로 배정받았는데 방에서 담배냄새가 너무 심했어요.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Dukhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

쇼핑몰 인근 호탤 추천

깨끗하고 쇼핑몰과 가까워 여행하기 편했습니다
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

HYUN HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도움이 되었습니다. 푹 쉬게 할 수 있는 방 배정을 해주셔서 편하게 업무를 볼 수 있었습니다.
Stayed 10 nights in Jun 2023
Verified

10/10 Excellent

Kwang Yeol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설, 가성비 모두 좋아요
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Personale a tratti molto poco rispettoso.

Non tornero mai piu in questo hotel
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Lu

Stayed 4 nights in Apr 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Charlene

Stayed 1 night in Jul 2025
Verified

8/10 Good

Rashed

Stayed 5 nights in May 2025
Verified

2/10 Terrible

Sergey

Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jakob

Stayed 3 nights in Mar 2025