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Holiday Inn ALMATY by IHG

4.5 star property
Indulge in international flavors and unwind under city lights. Connect to what matters most – from business meetings to tranquil moments.

Choose dates to view prices

In the heart of Bostandyk District, Holiday Inn ALMATY, an IHG Hotel offers a vibrant atmosphere with a shopping mall on site and international cuisine at Glasshouse restaurant. Unwind on the terrace or work out in the gym while staying connected with free in-room WiFi; previous guests praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, City View

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through large windows.

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a small table with a lamp and fruit basket.

Suite, 1 Bedroom, Smoking

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through large windows.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed, Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Single Beds, Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, two armchairs, a desk, and a small table.

Standard Room, 1 Double Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed (Top Floor)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Smoking

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through large windows.

Suite, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Smoking, City View

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through large windows.

Suite, 1 King Bed, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Mountain View

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Single Beds, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed (Top Floor)

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Almaty, Holiday Inn ALMATY by IHG is in the city centre. Kazakhstan Independence Monument and Presidential Palace are local landmarks, and the area's natural beauty can be seen at Nedelka Park and 28 Panfilov Heroes Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome. Visit our Almaty travel guide
Map
Timiryazev 2 D, Almaty, 050013

What's nearby

  • A city square with a flower garden, two tall buildings with banners, and a monument.
    Republic Square
    10 min walk - 0.9 km
  • Kazakhstan Independence Monument
    10 min walk - 0.9 km
  • National Museum of Kazakhstan
    10 min walk - 0.9 km
  • Dostyk Plaza
    16 min walk - 1.3 km
  • Almaty Central Stadium
    2 min drive - 1.6 km

Getting around

  • Almaly
    8 min drive
  • Almaty Station
    14 min drive
  • Almaty (ALA-Almaty Intl.)
    34 min drive

Restaurants

  • Friends Bar
    6 min walk
  • Lavka by Proshenkkov
    12 min walk
  • Arabica Coffee & Kitchen
    5 min walk
  • Sashimi Club By Kingfisher
    8 min walk
  • Asian Cafe Restaurant
    6 min walk

About this property

Holiday Inn ALMATY by IHG

  • Luxury hotel located in Bostandyk District
  • A terrace, a shopping centre on-site and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn ALMATY by IHG. The on-site international cuisine restaurant, Glasshouse, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), ATM/banking services and free newspapers
    • Multilingual staff, a front desk safe and meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 227 rooms have comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Bathrooms with baths and free toiletries
    • TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and fridges

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; KZT 9,100 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glasshouse

Things to do

  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (7,952 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 20 February 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 9100 for adults and from KZT 5000 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Holiday Inn ALMATY by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn ALMATY by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn ALMATY by IHG?

Check-in start time: 2 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn ALMATY by IHG?

Checkout is at noon.

Where is Holiday Inn ALMATY by IHG located?

Located in Bostandyk District, this luxury hotel is within a 15-minute walk of National Museum of Kazakhstan, Kazakhstan Independence Monument, and Presidential Palace. Respublika Alanghy and Republic Square are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn ALMATY by IHG Reviews

8.2

Very good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 129 out of 299 reviews
Rating 8 - Good. 103 out of 299 reviews
Rating 6 - Okay. 39 out of 299 reviews
Rating 4 - Poor. 15 out of 299 reviews
Rating 2 - Terrible. 13 out of 299 reviews

Reviews

Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the service by the staff is outstanding. Close to a large shopping center.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Kazhun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, decent room, beautiful view. Plenty of dining and shopping within walking distance
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elina

Liked: Cleanliness, property conditions & facilities, room comfort

Great place!

Amazing stay. Great location, great service and one of the best breakfasts I ever had!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. I made an error in my reservation and staff corrected immediately without issue.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Karina

Liked: Cleanliness
Rooms were a bit ‘tired’. Bathroom felt like it was pretty old but restaurant was top notch.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellant and helpfull.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Hedi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was neat and clean, and we appreciated the very nice towels and linens. We also really liked it. There were fresh water stations on every floor. The staff couldn't have been nicer or more helpful. A small café downstairs a very good latte!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Victoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovation really fits the property and made my experience much better. Overall, amazing hotel with an exception of slow service and the hotel needs cleaning more often in the rooms.
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Xuejun

Liked: Staff & service
Disliked: Property conditions & facilities
it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Cynthia

Disliked: Property conditions & facilities

Changes for the worse

I had a great stay in the fall of 2023. The summer of 2024, the hotel is undergoing renovation and a shift towards hosting large groups of tourists (often sleeping in the common areas as they awaited their rooms). Breakfast was of low quality. Some young people working at the front desk were excellent, and others were lackluster and poorly trained. location (near a large shopping center) is excellent, but I won't be back.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Friendly staff. Special thanks to Tamer restaurant head waiter manager Convenient location Clean rooms
Stayed 8 nights in May 2026
Verified

6/10 Okay

Reet

Liked: Staff & service
So so…not so good experience
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , the stuff was helpful. 24/7 Bar and room service .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and attentive staff, great breakfast, clean room and one of the best areas, close to everything.
Stayed 10 nights in Mar 2023
Verified

10/10 Excellent

Yuehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Pavlo

good
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and polite, rooms very clean
Stayed 9 nights in Feb 2023
Verified

6/10 Okay

Alexander

The location was right for the event that we had to attend.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.
Verified

6/10 Okay

Asset

Liked: Cleanliness, staff & service, amenities
Decent room. AC is not working . Drain system is not properly working in bathroom.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities

COULD BE BETTER

HOTEL ROOMS ARE EXTREMELY SMALL AND CRAMPED . CHOICE OF VEG FOOD IN THE MENU IS EXTREMELY LIMITED.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

NOREEN

Liked: Cleanliness, staff & service
Need new carpet
Stayed 2 nights in Apr 2024