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Hotel Alma

3.5 star property
Travelers find both relaxation and activity options at this Medeu District hotel, where an indoor pool and fitness center complement scenic surroundings.

Choose dates to view prices

Hotel Alma welcomes visitors to the heart of Medeu District with thoughtful amenities for every type of traveler. The steam room offers relaxation after a workout in the 24-hour gym, while families particularly appreciate the indoor pool and garden spaces.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, blackout curtains, soundproofing

Standard Single Room, 1 Bedroom

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Minibar, in-room safe, blackout curtains, soundproofing

Luxury Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room

Bathroom

Economy Single Room

  • Sleeps 1

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Family Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Family Twin Room

  • Sleeps 3

Suite

  • Sleeps 3

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Single Room

  • Sleeps 1

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Apartment

Minibar, in-room safe, blackout curtains, soundproofing

Apartment

  • Sleeps 4

Luxury Room

  • Sleeps 2

View all photos for Superior Economy Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Economy Room

  • Sleeps 1

View all photos for Superior Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Superior Junior Suite

  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Twin Room

  • Sleeps 2

View all photos for Superior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Superior Suite

  • Sleeps 2

View all photos for Standard Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2
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About the area

Located in Almaty, Hotel Alma is in the city centre. Kazakhstan Independence Monument and Presidential Palace are local landmarks, and travellers looking to shop may want to visit Colibri and Dostyk Plaza. Travelling with kids? Consider Museum of Kazakh Musical Instruments, or check out an event or a game at Almaty Central Stadium. Visit our Almaty travel guide
Map
4A Koshkunov St, Almaty, 050010

What's nearby

  • Almaty is a frozen land in the winter. This cathedral is one of the main sites in the center of the city.
    28 Panfilov Heroes Memorial Park
    2 min drive - 2.0 km
  • Kok Tobe Cable Car
    3 min walk - 0.3 km
  • Dostyk Plaza
    16 min walk - 1.3 km
  • Almaty Opera House
    19 min walk - 1.6 km
  • Panfilov Park
    3 min drive - 3.1 km

Getting around

  • Almaly
    9 min drive
  • Almaty Station
    15 min drive
  • Almaty (ALA-Almaty Intl.)
    28 min drive

Restaurants

  • Guinness Pub
    6 min walk
  • Чайxана Navat
    7 min walk
  • Қағанат
    7 min walk
  • The Noodles
    5 min walk
  • Alani
    9 min walk

About this property

Hotel Alma

Family-friendly hotel located in Medeu District
You can look forward to a terrace, a garden and a bar at Hotel Alma. For some rest and relaxation, visit the steam room. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking and extended parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
  • A lift, a front desk safe and luggage storage
Room features
All guest rooms at Hotel Alma have thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Deep-soaking baths, free toiletries and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is €71
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
  • A bar/lounge

Restaurants on site

  • RIBS BAR

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Indoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,948 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately KZT 3500 for adults and from KZT 3500 for children
  • Airport shuttle fee: KZT 7000 per vehicle (one-way)
  • Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Alma Hotel Almaty
Hotel Alma Hotel
Hotel Alma Almaty
Hotel Alma Hotel Almaty
Hotel Alma Almaty
Hotel Alma Hotel

Frequently asked questions

Does Hotel Alma have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Hotel Alma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alma?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Alma?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at Hotel Alma?

Checkout is at noon.

Does Hotel Alma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 7000 per vehicle applies.

Where is Hotel Alma located?

This family-friendly Almaty hotel is located in the historical district, within a 10-minute walk of Kok Tobe Cable Car and Geology Museum. Colibri and Dostyk Plaza are also within 1 mile (2 km). Almaly is 24 minutes by foot.

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Reviews

Hotel Alma Reviews

8.2

Very good

8.8

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 85 reviews
Rating 8 - Good. 24 out of 85 reviews
Rating 6 - Okay. 16 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

Reviews

Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, room comfort
Room spacious and clean. No hot water, breakfast items mediocre. Excellent location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, centrally located.

Great hotel located right behind Hotel Kazakstan. Makes it convenient to find when walking around town. It’s centrally located, close to several bus lines, the metro and the gondola lift that’ll take you up Kok Tobe. There are lots of restaurants and cafes in its proximity.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great personal
Stayed 22 nights in Aug 2023
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and friendly staff
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable! Attentive staff, perfect location.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Almaty

Good check-in and Nice services.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

JONATHAN

Liked: Cleanliness
Disliked: Staff & service

Cash payment rude staff

Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Abdalbari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are immaculate and spotless.the staff friendly, helpful, and welcoming. Breakfast, Very good breakfast offering, with solid variety and quality
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Clean room, good location and 24 hour restaurant and lounge.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and nice breakfast :)
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome place to stay. Very handy to transport..just across the square.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a joy to stay at....great staff
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for the money
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

SVITLANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Béatrice

Liked: Staff & service, property conditions & facilities, room comfort
Its was ok overall
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and food. We've been there twice and would return again.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Stayed 8 nights in Apr 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The hotel charges a tourist tax. Otherwise decent hotel.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Stayed 14 nights in Apr 2023
Verified

6/10 Okay

SACHIN

Liked: Cleanliness
Room was large with view and air-conditioning
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Verified traveller

Very quite area, I didn't spend a lot of time in the hotel but staff could have been more friendly. Breakfast was nothing to get excited about.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to construction, the Resturant was not working. Breakfast was ok.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Syed Haider

Disliked: Staff & service, property conditions & facilities, room comfort

A very bad hotel.

A very bad hotel.
Stayed 1 night in Jul 2023