In the heart of Medeu District, Iris Hotel offers a convenient retreat with laundry facilities and a restaurant. Stay connected with in-room WiFi, enjoy free newspapers, and take advantage of luggage storage for a seamless stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
Laundry room
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Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately KZT 2000 for adults and from KZT 2000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Frequently asked questions
Is Iris hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iris hotel?
Self-parking and extended parking are free at this property.
What time is check-in at Iris hotel?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Iris hotel?
Checkout is at noon.
Where is Iris hotel located?
Located in Medeu District, this hotel is within a 10-minute walk of Republic Square, Kazakhstan Independence Monument and Respublika Alanghy. National Museum of Kazakhstan and Central State Museum are also within 10 minutes. Almaly is 16 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel itself is nice, but when it isn't tourist season, they seem understaffed. The bed was hard, but that is common for Central Asia. The amenities weren't exceptional but were provided. When we first checked in the room was cold because the heat hadn't been on. We paid for breakfast, but the cook was just not there that morning. When we complained, we were told we would be refunded the extra price of the breakfast to our credit card, but we never were. Honestly disappointed because it seemed like a nice place to stay.
The property is small, clean and very friendly. It has everything what you need for you stay: bath, bed, clean blankets, clean room, teapot... It is close to the Diplomatic center, Dostyk Shopping Plaza, Square street, Ramstor...British school (Ielts)...
Altynay
Stayed 4 nights in Jan 2020
Verified
6/10 Okay
Anton
21 Dec 2019
Liked: Cleanliness
Disliked: Staff & service
Я думал, что это интернациональна я сеть. Так и не понял, она или нет. Я взял номер с 1 кроватью. Номера достаточно мелкие. У меня есть балкон, но видимо дверь забита, так как выйти не получается.
Завтраки одни и те же. А в субботу я пришел за полчаса до закрытия и там уже почти ничего не осталось.
В номере чисто.
Воды в номере нет. Если только платно. Чайного набора не было, пришлось просить.
If you want to stay at cozy hotel you are welcome here!
I liked the hotel. Firstly, it is quite close to beautiful places in Almaty. The Central Square and the park are in very close distance so you can walk there.
Many nice restaurants and shopping malls are also near. I mean that the access to many spots is very convenient.
I must say a job well done to Receptionists Runila and Nura.They are very friendly and very helpful indeed.
The Housekeeper are very efficient and attended my needs very fast.
The Room is clean .The Breakfast is good too.
The Hotel's location is fantastic...very close to most famous attractions. However, they must update a few attractions information under the " Landmarks " column.
Very nice hostel with a great location. Perfect connection with Sheremetyevo airport via Aeroexpress. Hostel is very clean an modern. Reality is better then pics on hotels.com!!! Everything is on the high level.
Great Value accomodation .
Neat and clean , good breakfast , Fantastic staff - especially Dalia who is the most helpful angel in all of Almaty ! :)
Negative - No hot water between midnight and 7 am
My experience in this hotel is mixed, I was quite happy until checking out. They wanted me to pay 10,000 Tenge for early check in when in hotels.com clearly states I got 24 hours check in. I still had to pay but not what they asked. Lack of communication I suppose
Уютный и просторный номер.
Прекрасное месторасположение.
Великолепный и отзывчивый персонал
Чистота в номере.
Но завтраки хотелось бы получше. Подавая их с 7:30, часто к 8:30 еда была уже ледяная и даже не подогревалась. Складывалось ощущение, что яичницу, курицу и картошку жарили с вечера, а утром просто пытались разогревать. И очень однообразно. Когда живешь там пять дней, от такой еды лучше отказаться...
The staff members are very kind and everything looks great except..
1) The bed cover sheet need to be changed or cleaned.. It was dirty.
2) Breakfast section need to be improved. It was just cold..