Swissôtel Wellness Resort Alatau Almaty

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Luxury
4.5 star property
8.8

Excellent

Luxury hotel located in Nauryzbay District

Take advantage of an adjacent golf course, a poolside bar and designer shops on-site at Swissôtel Wellness Resort Alatau Almaty. Get out on the links at this hotel and enjoy amenities such as golf caddies. Treat yourself to a sports massage, a body treatment or a manicure/pedicure at Purovel Spa & Sport, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €216
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Room, 1 Double Bed, Mountain View

A hotel room with a large bed, a desk, a chair, a window with a view, and a painting on the wall.

Classic Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Twin Room, 2 Single Beds, Mountain View

A hotel room with two beds, a desk with a TV, and a balcony with a mountain view.

Classic Twin Room, 2 Single Beds, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Mountain View (Panoramic)

A hotel room with a large bed, a chair, a table, a view of mountains, and a painting on the wall.

Classic Room, 1 King Bed, Mountain View (Panoramic)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Twin Room, 2 Single Beds, Mountain View (Panoramic)

A hotel room with two beds, a desk with a TV, and a balcony with a mountain view.

Classic Twin Room, 2 Single Beds, Mountain View (Panoramic)

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a large bed, a sofa, a small round table, and a balcony with outdoor seating.

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Single Beds, Mountain View

A hotel room with a balcony, two beds, a desk, a chair, and a large abstract painting.

Deluxe Twin Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Mountain View (Panoramic)

A hotel room with a bed, a sofa, a table, a lamp, and a view of the outdoors.

Deluxe Room, 1 King Bed, Mountain View (Panoramic)

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Single Beds, Mountain View (Panoramic)

A hotel room with a balcony, two beds, a desk, a chair, and a large abstract painting.

Deluxe Twin Room, 2 Single Beds, Mountain View (Panoramic)

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

Room

Deluxe Suite, 1 King Bed

  • 62 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 King Bed, Mountain View (Panoramic)

A hotel room with a bed, a green sofa, a small round table, a chair, and a large window with a mountain view.

Grand Suite, 1 King Bed, Mountain View (Panoramic)

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Mountain View (Panoramic)

A hotel room with a bed, a green sofa, a small table, a large window with a view, and a painting on the wall.

Junior Suite, 1 King Bed, Mountain View (Panoramic)

  • Mountain view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Mountain View (Panoramic)

A hotel room with a large bed, a green armchair, a small table, and a view of mountains through floor-to-ceiling windows.

Executive Suite, 1 King Bed, Mountain View (Panoramic)

  • Mountain view
  • 123 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a bedside table, a TV, a bathroom with a bathtub, and a large abstract painting on the wall.

Deluxe Suite, 1 King Bed with Sofa bed

  • 138 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a desk with a telephone, a chair, a lamp, and a view of trees and mountains through the window.

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet
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About the area

Located in Nauryzbay District, a neighbourhood in Almaty, Swissôtel Wellness Resort Alatau Almaty is in the suburbs and on a lake. Kazakhstan Independence Monument and Almaty Opera House are local landmarks, and travellers looking to shop may want to visit MEGA Alma-Ata and Colibri. Looking to enjoy an event or a game while in town? See what's happening at Almaty Arena or Medeu Skating Rink. Visit our Almaty travel guide
Map
Tausamaly 50A, Almaty, A32BOF2

What's nearby

  • A grand neoclassical building with a central dome, flanked by symmetrical columns, and surrounded by well-manicured gardens.
    First President of Kazakhstan Park
    10 min drive - 8.8 km
  • Medeu Skating Rink
    10 min drive - 8.8 km
  • Almaty Arena
    10 min drive - 8.1 km
  • Casino Zodiak
    12 min drive - 9.2 km
  • MEGA Alma-Ata
    12 min drive - 9.2 km

Getting around

  • Almaty Station
    42 min drive
  • Almaty (ALA-Almaty Intl.)
    59 min drive

Restaurants

  • Bonjuk
    4 min drive
  • Al Sultan
    4 min drive
  • Moxie Bar
    1 min walk
  • Керемет
    5 min drive
  • Луна
    4 min drive

About this property

Swissôtel Wellness Resort Alatau Almaty

  • Luxury hotel located in Nauryzbay District
  • Take advantage of an adjacent golf course, a poolside bar and designer shops on-site at Swissôtel Wellness Resort Alatau Almaty. Get out on the links at this hotel and enjoy amenities such as golf caddies. Treat yourself to a sports massage, a body treatment or a manicure/pedicure at Purovel Spa & Sport, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • Additional perks include:
    • 4 outdoor pools and an indoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and coffee/tea in reception
    • A front desk safe, concierge services and a water dispenser
  • Room features
  • All 222 rooms boast comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, free cots/infant beds and day beds
    • Bathrooms with heated floors and designer toiletries
    • 49-inch Smart TVs with digital channels
    • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

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The price is €187
includes taxes & fees
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Frequently asked questions

Does Swissôtel Wellness Resort Alatau Almaty have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. One of the swimming pools is closed seasonally each year from October 3 until March 31.

How much does it cost to stay at Swissôtel Wellness Resort Alatau Almaty?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Swissôtel Wellness Resort Alatau Almaty on 1 Nov 2026 start from €216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissôtel Wellness Resort Alatau Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swissôtel Wellness Resort Alatau Almaty?

Self-parking is free at this property.

What time is check-in at Swissôtel Wellness Resort Alatau Almaty?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Swissôtel Wellness Resort Alatau Almaty?

Checkout is at noon.

Does Swissôtel Wellness Resort Alatau Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 15000 per vehicle applies.

Where is Swissôtel Wellness Resort Alatau Almaty located?

Located in Nauryzbay District, this luxury hotel is within 6 miles (10 km) of Ile-Alatau State National Nature Park, First President of Kazakhstan Park and Almaty Arena. Casino Zodiak and Medeu Skating Rink are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swissôtel Wellness Resort Alatau Almaty Reviews

8.8

Excellent

9.4

Cleanliness

9.4

Amenities

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 33 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 3 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Spa is amazing!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff , quite area
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Suck an amazing place. Enjoyed food and spa
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Almaty, family friendly, excellent spa facilities, and staff that gives you personalized attention, despite the huge size of the hotel. Excellent food, amenities and astounding park surrounding the hotel. A true jewel.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swede in KZ

Great service. Perfect place. Nice spa.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEautiful surroundings -- a great facility -- a modern Soviet-style "sanitorium"
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check-in was 4 hours late and no apologize

Check-in was 4 hours late and no additional services were provided. Facilities are good but the worst check-in service was provided which ruined my mood from the start.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a beautiful setting with some very attentive members of staff who try their best to provide a great experience for their guests. The massage and spa facilities are excellent. The inclusive breakfast is excellent in both quality and the range of food offered Unfortunately I got a feeling of what the Americans call being 'Nickel and Dimed' For instance, after travelling for 24 hours to reach this hotel and arriving at midday the reception staff informed me that I would have to pay an early check in charge if I wanted to go to a room as I had arrived before the 15.00 hrs check in time! I would also not be allowed to use the swimming pool/spa facilities before the appointed 15.00 hrs check in time. On check out day a special tag is now given to those leaving the hotel as you will be asked to leave the swimming pool/spa facilities after midday! Come on Swissotel are you a five star luxury hotel or are you a spa resort? Your customers need to know!
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
I recently stayed at Swissotel Almaty , traveling from California, I was planning to enjoy my trip relaxing and stress relief - getting away from city life . But once I arrived to Swissotel I was so shocked from amount of people there, while staying in line to check in I heard people complaining about their rooms. Then it was my turn - the room I booked was with Mountain View, they told me that the room actually doesn’t have a view, so they gave me standard room without refunding the difference on price . When I checked in , it was very tiny room I couldn’t cancel or get refund again , I thought at least I want to use the pool , but there was bunch of kids running so many people that they didn’t even had a space to sit or lay down so I came back to the room then they called me (receptionist) saying they will do compensation but I didn’t heard anything from them . Very disappointing experience
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel!
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Very good especially the pool food very poor
Stayed 11 nights in May 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
IT IS NOT A 5 STAR . AFWFUL STAF.. I DO NOT RECOMMEND..
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall, probably the best hotel in Almaty. I’ve been staying there for three years now, the condition of the hotel has deteriorated. The things they do for certain guests is bothered to others. They have a beautiful fountain in front, it’s grand only when certain guests are present. Every year the quality is going down. But would still return. The swimming pool staff try to rush you out by the end of the day, Take away your robe, slippers etc while you are still there during working hours, very rude and unprofessional
this is how holes are repaired, not presentable
this is only on when vip guests are present, inconsiderate
Stayed 6 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Although new hotel it's not conveniently located. The spa is not really relaxing as water in pool and jacuzzi is warm close to cold in winter. But what was worse is the terrible customer service and attitude most of the personal has. They dont smile, everything you ask for is a problem and they cant even try to solve. Few people were helpful like the bell boys. Also they speak poor english but hardly understand it, other hotels in the city even speak in spanish to me... not here. Also i was wearing a speedo to swim and they said it was offensive while there were more people wearing similar speedos. Food wasnt great euther and theres nowhere else close to eat. Not a very fulfilling experience overall.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr zu empfehlen, die gastfreundlicher ist grenzenlos Hohes Niveau
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Der Service ist erstklassig und das Essen von der Höchster Qualität
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Empfang war spitze, sofort war jemand für uns da. Alles lief Reibungslos. Im Restaurant möchten wir besonders das Engagement von Zhanna hervorheben, sie versteht es Menschen schon am morgen zu begeistern, außerdem spricht sie sehr gut Englisch und Tschechisch, was vor allem meine Frau verblüffte. Auch der Conciergeservice war sehr gut und Sabina eine sehr gute Hilfe.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다. 시내랑은 좀 멀지만 환경이 좋습니다.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avis Marc CASAGRANDE

Un séjour d'une semaine très agréable Une très jolie chambre avec vue sur la montagne Une piscine de rêve Un personnel à votre service Un lieu isolé de la ville ou il fait bon se reposer dans un joli parc boisé.
Stayed 5 nights in Nov 2022
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
For 340€ a night for a deluxe room, i expected a lot more. Most of the employees don't speak english. The minibar in our room was even locked.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
很好的酒店，下次还会住
Stayed 9 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful garden
Stayed 9 nights in May 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
All staff are polite and friendly.
Stayed 3 nights in Apr 2022