The Dostyk Hotel

Property class: 5 and above

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Almaty Opera House and National Museum of Kazakhstan, The Dostyk Hotel provides an airport shuttle, a poolside bar and a terrace. Treat yourself to a body wrap, a body scrub or a manicure/pedicure at the on-site spa. The on-site local cuisine restaurant, Orange, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
The current price is €259
includes taxes & fees
13 Oct - 14 Oct

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room

A hotel room with a large bed, bedside tables, a nightstand, a wall-mounted artwork, and a door leading to another room.

Standard Single Room

  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a wooden bench, a striped armchair, and a large window with curtains.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

A modern hotel room with a sofa, a small table, a TV, and a window with curtains.

Executive Suite

  • City view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, two armchairs, a small table with a fruit bowl, and a view of the outdoors through large windows.

Presidential Suite

  • City view
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Single Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Room

Room

Superior Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Single Room

A hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Premium Single Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Premium Double Room

A modern hotel room with a large bed, a desk, and a view of the city through sheer curtains.

Premium Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Almaty, The Dostyk Hotel is in the city centre. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, or if an activity is on the agenda, visit Shymbulak Ski Resort. Looking to enjoy an event or a match? See what's going on at Almaty Central Stadium or Medeo. Visit our Almaty travel guide
Map
36 Kurmangazy Street, Almaty, 050021

What's nearby

  • A cityscape at dusk with snow-capped mountains in the background and a prominent building with a green roof in the foreground.
    Almaty Opera House
    9 min walk - 0.8 km
  • Kok Tobe Cable Car
    9 min walk - 0.8 km
  • National Museum of Kazakhstan
    16 min walk - 1.3 km
  • Zenkov Cathedral
    17 min walk - 1.5 km
  • Panfilov Park
    3 min drive - 2.7 km

Getting around

  • Almaty Station
    13 min drive
  • Almaly
    14 min walk
  • Almaty (ALA-Almaty Intl.)
    30 min drive

Restaurants

  • JumpinGoat Coffee
    6 min walk
  • Vanilla
    6 min walk
  • Дареджани
    5 min walk
  • Guinness Pub
    7 min walk
  • Auster Bar
    7 min walk

About this property

The Dostyk Hotel

  • Luxury hotel near Zenkov Cathedral
  • Located close to Almaty Opera House and National Museum of Kazakhstan, The Dostyk Hotel provides an airport shuttle, a poolside bar and a terrace. Indulge in a body wrap, a body scrub and a manicure/pedicure at the on-site spa. The on-site local cuisine restaurant, Orange, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
    • Tour/ticket information, a 24-hour front desk and 1 meeting room
  • Room features
  • All 72 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as heated floors and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Bidets, free toiletries and hairdryers
    • LED TVs with cable channels
    • Wardrobes/cupboards, heated floors and separate sitting areas

Similar properties

A spacious, modern interior with large windows, a central seating area, and a kitchen.
Swissôtel Wellness Resort Alatau Almaty
Nauryzbay District
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
8.8 out of 10, Excellent, 47 reviews
The price is €215
includes taxes & fees
1 Nov - 2 Nov
Swissôtel Wellness Resort Alatau Almaty
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 9,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bastau
  • Orange

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11600.0 per day.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 9500 per person
  • Airport shuttle fee: KZT 9500 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 941140000398
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Dostyk Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Dostyk Hotel?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at The Dostyk Hotel on 13 Oct 2026 start from €259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Dostyk Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Dostyk Hotel?

Self-parking is free at this property.

What time is check-in at The Dostyk Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Dostyk Hotel?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Does The Dostyk Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 9500 per person applies.

Where is The Dostyk Hotel located?

Located in Medeu District, this luxury hotel is within a 15-minute walk of Almaty Opera House and National Museum of Kazakhstan. Zenkov Cathedral and Almaty Central Stadium are also within 2 mi (3 km). Almaly is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Dostyk Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 86 out of 145 reviews
Rating 8 - Good. 49 out of 145 reviews
Rating 6 - Okay. 7 out of 145 reviews
Rating 4 - Poor. 3 out of 145 reviews
Rating 2 - Terrible. 0 out of 145 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
This hotel is okay. Not even close to a 5 stars. Too expensive for what it offers. It is beautiful and has an excellent location, the staff is nice enough but the building has more history than comfort.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice. Central location in Almaty. Hotel was a very dependable and helpful place to stay Note that entrance has some steps.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God beliggenhed
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, clean rooms and good service
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
L’équipe est agréable. La chambre est confortable. Le petit déjeuner est varié.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
hospitality
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was decent with a good variety. Spa was fairly good although pool closed. Was not advised of any VIP benefits which is disappointing. Staff were excellent at reception, friendly and offered early check-in and late check out. Well located near metro, bus stop and wothin walking distance to main sights. Safe area and clean.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is super comfy and the bathroom is quite wide. Excellent service. Though refrigerator and shower head should be cleaned! Overall great hotel worth staying
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay During Almaty Transfer

Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
카자흐스탄 국가 GDP 수준에 비해서는 높은 고가의 호텔이었으나 교통편의성 서비스 등 만족스러웠습닏. 다만 조식이 기대보다는 못한 느낌이었음.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities
This property maintains a lovely lobby area and the hotel room was clean. That's the good. The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel mit europäischem Standard. Zimmer war sauber und ausreichend groß, Klima hat gut gekühlt aber ließ sich nicht komplett ausschalten. Im Flur im 4. Stock leider sehr laute Klima ohne Wirkung und unangenehmer Geruch. Frühstück war ausreichend, Brot und Kaffee leider Nix.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien placé, bien équipé, spa sympa

Bien placé, bien équipé, spa sympa
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guzel Hotel

Guzel ve keyifli
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
호텔은 오래되어 낡았으나 청결하게 관리되어 있음. 하지만 에어컨이 약히고 작동시 소음이 심한 편임. 예민한 사람은 취침에 방해될 정도임. 아침 조식은 좋았지만 매일 똑 같은 메뉴라 오래 머물 경우 문제가 됨.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very special and clean room. I will stay at Dostyk again!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, testy food, Next time travel only Dostyk Hotel !
Stayed 8 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFETTO

ZONA TRANQUILLA - ALBERGO COMODO
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Ok

Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Stayed 4 nights in Nov 2023