Queenstown Hotel Guide - Alpine Aqualand hotels in Queenstown, New Zealand.

"Absolutely horrible experience — I would not recommend this place at all. First of all, there is no proper parking provided. You’re forced to pay an extra, which wasn’t clearly stated upfront. On top of that, the price didn’t match what was shown on the app — I was charged more upon arrival, which felt very misleading. Check-in was another nightmare. There was a group ahead of us, and we had to wait around 20 minutes just to get checked in. Not acceptable after a long day of travel. No customer service or whatsoever The room itself was poorly located right next to the car park, making it extremely noisy early in the morning and night time. I think it’s from the cleaners. Don’t expect a restful stay. Overall, the whole setup is very inconvenient — you have to share parking and common spaces with people living in the apartment, which makes it feel crowded and uncomfortable. Honestly, it’s completely not worth the money. A very disappointing stay from start to finish."

"Amazing view of the lake. It’s a bit of a commute to get to the town from here. The water taxi was good."

"We really appreciate all the staff who made our stay so easy and comfortable. Their kindness and support helped us properly rest and enjoy our trip much more. Thank you for creating such a welcoming and relaxing experience for our family."

"Such a great spot, so peaceful. Very friendly helpful staff and a world class hotel "

"Check in was bad"

"Fairly large room, no balcony for us, very clean and had the essentials. Had room for a bit more furniture in ours, e.g. could have had a desk or sofa. Parking is fine, just outside the property if there is space. Staff were all very friendly and helpful. "

"Had a great stay! Staff was friendly, very accommodating-we were able to check in early. Room was very clean. Had a great dinner at the restaurant and a great nights sleep! "

"Excellent"

"perfect"