Alta Sierra Hotel Guide - Pet Friendly Hotels in Alta Sierra, Grass Valley

"I will definitely go back!"

"Location is great , a beautiful surroundings but Property condition is deteriorating, road are in poor condition rooms are average property offers breakfast but it’s just coffee yogurt and muffins etc "

"Our room looked nothing like the one in the picture. It looked much older. It was clean, but definitely dated, not like the much newer, fresher looking room in the pictures. They are clearly trying to save money by only including certain in-room amenities when requested. Our room did not have a plastic bag for our dirty clothes, and it didn't even have a "do not disturb" sign. We had to go back up to the front to request these things. On the second day of our stay, we requested clean towels and were told they were out. To their credit, they did bring clean towels to our room later in the day, but how does a hotel run out of towels in the first place? Also they seemed to be extremely short staffed, as on a couple of occasions I had to wait quite a while at the front desk to be served. And the person manning the front desk was the same person servicing the breakfast room, so at one point they had run out of sausage and it took a really long time to find the front desk person to let them know, and then an even longer time for them to finally have the opportunity to come refill the sausage. I don't blame the employee for this, they were doing what they could. The hotel needs to have more people on staff. All in all, it wasn't terrible, but we were definitely expecting a lot more based on the reviews. It was your basic, run-of-the-mill discount motel."

"I wish I could show a video of how bad it was"

"Yes"

"The facilities were well maintained. The staff was always available and responsive to all of our needs."

"Parking areas not well Maintained "

"Friendly staff, easy check in and out . Clean rooms , great convenience for continental breakfast is provided. Great location right off the freeway.. Had a wonderful stay. Thank you"

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