Reception
Check availability

Reviews of AlpenParks Hagan Lodge Altaussee

3 out of 5
AlpenParks Hagan Lodge Altaussee
Lichtersberg 84, Altaussee, Styria

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing fee
It’s a great place to stay however I was very dissatisfied with the cleaning fee of $110 I don’t think it’s appropriate to have that extra charge .
Stayed 2 nights in Sep 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but needs a few creature comforts
We spent a long weekend at Hagan Lodge and had a lovely stay. There is plenty to do in the surrounding area. We based ourselves there for easy access to the many lakes of the Salzkammergut and the location could not have been better. The receptionist was super friendly and efficient which made for a warm welcome. The cabin (we had number 40) was very spacious and generally well equipped. However, there were a few things that could be improved...there is only a bathroom on the groundfloor with the 2 bedrooms upstairs - This was not an issue for us but could be for some families. The bathroom itself is really large but has a tiny shower cabin crammed into the corner where there is so much room to house a bigger unit. The terrace is quite cramped and doesn't really fit the outdoor furniture provided; also it isn't covered, but there is a small umbrella. On the day we arrived we found that the fridge wasn't turned on. As it is self-catering I think it should be turned on from the day you arrive and it would also be good if there were ice trays provided. Regardless of the above, I wouldn't hesitate to stay there again due to the location.
Stayed 3 nights in Jul 2019

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra cost
It was great but you to take in consideration that there is an extra cost of cleaning fee which is about 100 euro
Stayed 2 nights in Apr 2019

8/10 Good

Sharagim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant short weekend stay and wonderful skiing
Stayed 3 nights in Jan 2019

8/10 Good

Tidarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
We’re having a good time
Stayed 3 nights in Jul 2018

10/10 Excellent

Sharagim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are planning for a ski trip this is the place. You just put on your skies and hit the slope. The lodges are also super comfy, spacious and well equipped. We also heard that this area is very beautiful and scenic during the summer but our planned activity was skiing and it really served the purpose.
Response from Andrea-Reception on 30 Apr 2018
Thank you very much for your comment. Maybe we are able to welcome you one day also in summer time :) best regards Andrea- reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice option for families. People working at the lodge very nice. There are some little drawbacks -- no window screens or curtains that can keep out light. Toilet seats weirdly stained though everything looked very clean. There is ongoing construction of more cabins. immediate surroundings are nicer to look at than hike in. Main sights (Hallstatt and lakes with swimming, play areas) are about 30-45min away. (Might not be true for skiers in winter.). BUT if you want kitchen and space this is surely your best local option.
Stayed 6 nights in Jul 2017

4/10 Poor

almukaimi, kuwait

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very hard to reach
stuff are unfriendly, no service, no one answer calls. they charged our credit card 2 times the chalet very hard to reach, 5 families checked out because of the bad service

10/10 Excellent

Balázs B

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Rainer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Alexandra

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Unserer Familie hat die Unterkunft und er Aufenthalt sehr gut gefallen. Wir kommen gerne wieder :-)
Stayed 3 nights in Mar 2023

10/10 Excellent

Gottfried

Stayed 4 nights in Feb 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles Super
Stayed 3 nights in Feb 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020
Response from AlpenParks Hagan Lodge Altaussee Team on 2 Sept 2021
Liebe Alexandra, vielen Dank für Ihre ausgezeichnete Bewertung. Es freut uns sehr, dass Sie uns mit den vollen 10 Punkten Bewerten. Wir hoffen Sie hatten eine entspannte Urlaubszeit und würden uns über ein Wiedersehen herzlichst freuen. Ganz liebe Grüße, das AlpenParks Hagan Lodge Altaussee Team.

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logement très agréable
Logement de qualité Environnement très reposant Accueil très agréable
Stayed 7 nights in Jul 2019

6/10 Okay

Stefani

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Jul 2019

10/10 Excellent

Dongseob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족숙박
정말 좋았음
Stayed 2 nights in Jul 2018

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excele te opção para ficar nos alpes
Os chalés são bem aconchegantes, limpos, organizados e completos para uma estada confortável no meio dos alpes. A equipe da recepção me ofereceu um check in remoto (pois eu iria chegar muito tarde) e foi perfeito e sem nenhuma complicação. O local é fantástico, no meio de muita natureza e de uma estação de esqui. Recomendo com certeza para viagens de família!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

YONGSEUNG, seoul,korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족단위 여행으로 추천
가족여행에 최고. 1,2층 3개의 방에 넉넉한 주방,거실, 2개의 화장실등 여유있는 공간에 깨끗이 정돈됨.주변환경도 자연의 한가운데 있는 듯.할슈타트까지는 차로 20분 정도.차가 있고, 일행이 4명 이상인 가족단위 여행에 적극 추천. 다만 예약 숙박료이외에 청소비로 100유로가 체크아웃시 청구된다는 사실을 꼭 고려할것.

10/10 Excellent

Poul Erik, Ringsted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fremragende!
2 voksne, 2 børn og en lille hund tilbragte en uge i en dejlig hytte med perfekt beliggenhed, Salzburg nås på 1:20 og der var masser af naturoplevelser i nærområdet. Rigtig god service med morgenmad til døren, alternativt kan dejlig bager og godt supermarked i byen 3 km væk bruges. Der var rigelig med håndklæder, men vi savnede alligevel en vaskemaskine til børnenes beskidte tøj. Vi vil gerne give mere end 5 stjerner og det er absolut et sted vi gerne besøger igen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanderurlaub
Saubere Häuser mit allem ausgestattet und in sehr gutem Zustand; ideal zum Wandern

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein rundherum gelungener Familienurlaub, trotz eher durchwachsenem Wetter viele Schlechtwetterausflüge möglich und Entspannung pur. Die einzige Verbesserung wäre wenn die Handtücher in der mitte der Woche automatisch gewechselt werden .

10/10 Excellent

Claus, Volders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Gemütliche Hütten, tolle Aussicht, erholsames, ruhiges Gebiet Restaurants in Umgebung sind empfehlenswert, Frühstücks-Service spitze, Eigene Sauna im Bad ist der Hit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne, geräumige Unterkunft
Wir waren im Sommer in den Hagan Lodges und haben es dort sehr genossen! Die Lage ist Super (Ideal für den Winter) in den Ort muss man doch mit dem Auto 5 min fahren, zur Blaa Alm auch! Es empfiehlt sich ein Rundgang um den See, mit Stopp bei der Jausenstation oder eine Wanderung zur Alm. Die Hütte IST großzügig und gemütlich, Super ist die Sauna. Mehr Möglichkeiten zum Verstauen der Kleidung wäre Super!