Alum Creek Hotels

"Yes everything was perfect "

"We walked into the A/C that was only working at 50% in the whole building. The clerk at the desk was not rude but was not pleasant either. Asked immediately if we wanted to be refunded due to the a/c issue. We had no choice but to stay since it was late and we are a young family of 5. We were then sent to a room that had not even been cleaned. Beds unmade, trash in trash cans. Same clerk barely apologized and gave us another room. Rooms were okay.. beds seemed cleaned but the bathroom could have been much better. They seem outdated and a bit shabby. The breakfast was very nice and the look of the hotels main area was appealing and updated. "

"Breakfast was not that great and there were no eggs or yogurt. Everything else was good. "

"Eh. It’s a place to sleep. Breakfast was ok. "

"The room was excellent! Very clean as was the property. When I checked out the following morning, I went to get my license out of my wallet to show the front desk clerk so that I could get my deposit back but I couldn't find my license anywhere. Severe panic attack! It's so difficult to get a copy of your driver's license these days. I went back up to the room and looked everywhere for it, tore apart my car looking for it and after about an hour of searching everywhere, I just finally resigned to having to get another copy and went to the front desk to see if there was some way that I can get to deposit back without showing my license and as I was explaining the situation, the lady looked at me and said "oh yeah we have your license. I guess the young lady that checked you in forgot to give it back to you after she copied it." She gave a little giggle. I was NOT amused. I asked why didn't she return it to me when she realized her mistake? I mean it's not like she didn't know what room I was in, she just checked me in! The only excuse I could come up with is that she just didn't want to go to the trouble of giving me a quick call. "

"The room was great, staff was great, parking was tight because they had a full house. My only issue this trip was every time I went into or came out of the main front door, there was a super strong smell of marijuana like someone within 10 feet was smoking it. I wish the lot was more lit up than it is as well. "

"Very comfortable room, loved the bed & pillows. A glass of champagne upon checking in was a nice surprise. "

"Breakfast was one of the best in a hotel setting.Very friendly staff!"

"I had a very nice stay here. Would definitely recommend it to others!"