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Reviews of Go Hotel City

2 out of 5
Go Hotel City
53 Lergravsvej, Copenhagen

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 608 reviews" "
Rating 8 - Good. 251 out of 608 reviews" "
Rating 6 - Okay. 48 out of 608 reviews" "
Rating 4 - Poor. 19 out of 608 reviews" "
Rating 2 - Terrible. 8 out of 608 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay. Clean enough. It was Much further from attractions than we had thought.
Stayed 3 nights in Apr 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel by the beach and the metro line. In my opinion this is one of the best areas to stay in Copenhagen offering easy access to both the city and the airport. It a mostly residential area but many amenities including restaurants and bars within walking distance I would definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Kayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for short stay on a budget
One of the cheapest hotels in Copenhagen that isn’t a hostel. It’s hard to find anything nice for the prices I’m used to paying. I was pleasantly surprised, the room was a good size, very clean and in good condition. I booked a room with small kitchenette but didn’t end up needing it. Very close to the airport, a little further out from city centre but I’d imagine it’s easy enough to get there using public transport ( I had access to a car). Staff were very friendly and the bar area looked really nice!
Stayed 2 nights in Jan 2024

6/10 Okay

Ian

Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Stayed 4 nights in Dec 2023

4/10 Poor

Kaspars

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Clean and basic hotel 7 minutes walking from metro. But here the good things end. The hotel staff lacks training and management is not enforcing SOPs what would be basic in any hotel. -Staff enters room without knocking. -The soap dispenser above sink was not refilled for 5 days (and no, this is not just a human error. It was 5 days without checking!). -In room 335 the heating was not working, so instead of moving me to another room I got industrial air heater delivered … seriously?…. BTW: Only 1 English news channel and 1 German TV channel besides few danish and Swedish. So much about entertainment :)
Stayed 5 nights in Nov 2023

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023

10/10 Excellent

Javier

Stayed 4 nights in Oct 2023

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very safe and very close to the Metro
Stayed 3 nights in Oct 2023

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Room is small
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Griffin

Stayed 3 nights in Oct 2023

8/10 Good

Wai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t just layover - spend a couple nights
Great little hotel close to the train - utilized your washer room - a big thank you to Louisa & team who helped us soo much! Enjoyed the 1604 Pilsner pour in the lounge as well. Great two days in Copenhagen
Stayed 2 nights in Oct 2023

8/10 Good

Donald

Liked: Cleanliness
Convenient location close to airport, Metro, supermarkets. Room a reasonable size and bed comfortable. Worst feature is the bathroom, with no shower screen, so spray is extensive. Also, the mirror is placed at least 2 metrrs away from handbasin, so either blow drying your hair eg for a woman, or shaving eg a man, is very awkward. Why designs such an impractical layout??
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very efficient, great location, close to the airport and subway and city center. Room was on a smaller side, but just enough, no complains, did not feel cramped or anything like that. Great service, very friendly and helpful staff, check in/check out was a very pleasant. They have lockers where you can keep your luggage, which was also a plus. Will gladly stay there again when in the town next time.
Stayed 1 night in Sep 2023

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Budget Hotel
Go City was really easy to get to from the airport (4 stops and short walk) and a further 4 stops into the city. Also half a mile from the sea and lagoon. Modern hotel with great rooftop area to sit and chill with a beer. Rooms were basic, with limited space if you have a lot of luggage, but ideal for a long weekend. Decent breakfast for £13 although I would recommend breakfast at Wulff og Konstali cafe (couple of buildings over - next to Pure Gym). Amazing pastries and sandwiches and a brunch platter. I would highly recommend this hotel and will definitely return.
Stayed 3 nights in Sep 2023

8/10 Good

Martha L

Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Hotel is in a nice neighborhood a short walk from the metro. The room was small but well laid out. The bathoom was clean. The small desk fan in the room was full of dust and was broken. Our family's biggest concern was Hotels.com states in their write up that pets are not allowed, when in fact the front desk staff stated the hotel is pet friendly. Had we known pets could stay at the hotel, we would have booked elsewhere.
Stayed 3 nights in Aug 2023

8/10 Good

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the room was super small. Like smaller than a cruise ship inside room. Otherwise it would be fine. The area has a limited number of restaurants but there is a small grocery store.
Stayed 1 night in Aug 2023

4/10 Poor

Jane

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean hotel
We stayed for 3 night's, just outside city centre with 5min walk down the street to the metro, made it a great location. It's a no frills hotel but staff where very friendly and hotel rooms very clean. Would definitely recommend and use again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Aileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for exploring Copenhagen
We stayed here for two nights with dozens of other parkrunners, all in Copenhagen for the Denmark Special Day on Monday 5th June. The staff coped admirably with the invasion of runners. They were friendly and helpful at all times. There were good restaurants around and we were able to walk into the city to get our canal tour etc. The only thing I would say is a negative is the major building/roadworks going on in the area which made it a bit harder to navigate in our hire car. But all in all a good experience and I would stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and good price
Ideally Situated hotel at the right price for what we needed
Stayed 2 nights in Jun 2023

10/10 Excellent

Lorraine

Stayed 1 night in Jun 2023

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach and the city - all in one.
Excellent location to both the beach, the city and the airport with the Metro close by. All though we found the room small and lacking storage facilities for long term travellers it was clean and somewhat comfortable - the bed was a bit too soft for our liking. The Breakfast and bar area were a real treat overlooking the rooftops and breakfast was diverse and plentiful. The staff were friendly and very helpful.
Stayed 3 nights in May 2023

6/10 Okay

HANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like breakfast food and dinning area . I can walk to metro! The room was too small For 2 people and it was hard to move in it! The Windows were just over the front door to the hotel so it was noisy at night!
Stayed 7 nights in Apr 2023
Response from Front Office Manager on 25 May 2023
Hi, thank you for your feedback. We are sorry to hear that the room did not live up to your expectations. We do our very best to describe the room with pictures that are not wide/zoomed and with square meters. There will always be a little noise when staying in a capitol city - but if you contact the reception, we will always do our best to help in any way we can and resolve things right away. We wish you a good day. Best regards Go Hotel City

10/10 Excellent

Katarina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay, walk distance almost everywhere, next to the beach and metro station as well. Room was very nice.
Stayed 3 nights in May 2023

8/10 Good

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason this property did not get the highest rating is because one day the cleaning staff cleaned my room and did not close the door completely so I came back and my door to my room was open.
Stayed 8 nights in Apr 2023

10/10 Excellent

Carly

Liked: Cleanliness
Disliked: Amenities
Great stay! Nice sized rooms. Excellent friendly helpful staff. Only downside was the shower doors don’t close so made a big puddle
Stayed 1 night in Apr 2023

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a nice area
A great little hotel in a convenient location, the rooms are a bit small but cozy. The staff there was amazing! Shout out to Nadia who helped me sort out the luggage storing issues and saved us a lot of time! One suggestion to management is please fix your laundry room service, add more washers and dryers to the room (you have space there) or get a better unit. I spent 12 hours trying to wash and dry one load of laundry and for people who are traveling, it’s ridiculous! I would pay more to have a better unit to save time than waking up at 3 AM to check if the clothes are dry. The demand is there, therefore, the ROI is there as well.
Stayed 1 night in Apr 2023

10/10 Excellent

Jerry

Stayed 3 nights in Apr 2023

10/10 Excellent

Haz

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with helpful front desk staff. Walking distance from a couple of metro stations that help you get to city center within 20mins and to the airport within 10mins. Hotel is close to a couple of supermarkets, which was super helpful. There's a cafe downstairs and the hotel also has a cafe/restaurant. Safe location and there are a few dining options too. I wish they had vacuumed the floor every few days, and the laundry is just too slow and takes a few hours.
Stayed 9 nights in Mar 2023

8/10 Good

Victoria

Stayed 1 night in Mar 2023
Response from Front Office Manager on 5 Apr 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

10/10 Excellent

Thomas

Stayed 1 night in Mar 2023
Response from Front Office Manager on 30 Mar 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Front Office Manager on 28 Mar 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Front Office Manager on 28 Mar 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

10/10 Excellent

Kirk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff , location short walk to metro some great local coffee shops nearby
Stayed 3 nights in Mar 2023
Response from Front Office Manager on 21 Mar 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

8/10 Good

Kris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Extremely clean and well maintained. Rooms and reception areas are tiny. Neighborhood is not pleasant for walks. Works for a stop on the way to the airport. Only a short walk to Metro.
Stayed 1 night in Jan 2023
Response from Front Office Manager on 6 Feb 2023
Hi, thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. We wish you a good day. Best regards Go Hotel City

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern, staff were friendly. 5 minute walk to the metro (Oresund station) and a Lidl next to the station
Response from Front Office Manager on 18 Jan 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

10/10 Excellent

Veronica

Stayed 3 nights in Jan 2023

8/10 Good

Pitchapa

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and they helped me get adjusted to the facility. The location of the hotel is very convenient and there are 2 train stations nearby. Easy access to Nyhavn and the airport.
Response from Front Office Manager on 18 Jan 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

10/10 Excellent

Silke

Stayed 4 nights in Dec 2022
Response from Front Office Manager on 18 Jan 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

10/10 Excellent

Sergio

Stayed 2 nights in Nov 2022
Response from Front Office Manager on 18 Jan 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022
Response from Front Office Manager on 18 Jan 2023
Hi, thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. Have a wonderful day. Best regards Go Hotel City

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 4 nights in Oct 2022
Response from Front Office Manager on 18 Jan 2023
Hi, thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. We wish you a good day. Best regards Go Hotel City

10/10 Excellent

werner

Stayed 1 night in Sep 2022
Response from Front Office Manager on 18 Jan 2023
Hi, thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. We wish you a good day. Best regards Go Hotel City

8/10 Good

Deniss

Travelled with partner
Liked: Property conditions & facilities
Very nice cafe/restaurant in adjacent building
Stayed 3 nights in Sep 2022
Response from Front Office Manager on 18 Jan 2023
Hi, thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back again next time. We wish you a good day. Best regards Go Hotel City