Ambaro Hotels

"Staff go out there way to accomadate Brach view stunnihg "

"Pleasant rooftop restaurant and helpful staff. Room was spacious and clean. Was surprised to learn that A/C was only available at an additional cost of 25000 Ariary (about $5 USD), and there was no fan in the room to make the heat bearable without A/C. The room had two beds in separate sleeping spaces, but the A/C was not powerful enough to cool anything other than the bed next to it. There was an electrical panel just outside the louvered door by the bed, and some circuit on the panel beeped incessantly. It would not have been possible to sleep without earplugs. Shower was spacious and provided multiple showerhead options, but there was nowhere to hang a towel in or near the shower room. Nor was there anywhere to set a bar of soap or bottle of shampoo. The space could be made more functional with the addition of a small shelf, two wall hooks, and an A/C unit in the second sleeping room."

"Beautiful hotel set in nature, lovely and helpful staff, very clean. Really enjoyed the stay and will miss this place. "

"Beautiful sunset’s everyday from the "

"The room is very clean, the staff are attentive, and the 3 pools add to the beautiful experience. We had a pool side room which I recommend highly. "

"Upon arrival we had to wait for the receptionist Racida for 30’minutea to show up. Instead of apologizing she started to raise her volume to explain why she left, despite us specifically mentioning the time of arrival. We called the owner to complain and she didn’t seem to care. We had very low speed internet signal in the studio, with WiFi frequently disconnecting; we got anywhere from 1 to 11 mbps, due to a low power WiFi extender. We experienced nightly power cuts - no automatic power backup. William the gate keeper decided he did not want to turn on the generator because it would disturb the neighbors! We had to make calls at 12 midnight to his supervisor to tell him to turn on the generator! Anothe rnight he again decided not to turn on power. I went out and called out to him repeatedly while he slept in the upstairs apartment and ignored me. Unbelievable behavior. The cleaning lady too wasn’t friendly - she took the pool towels on day 1 and never returned them. This is all reflection of a disconnected owner who clearly doesn’t care not trains low level staff how to behave with customers from other countries. No matter how nice a place looks these "

"The room was clean. The room was spacious. Ther was a swimming pool right outside the room. The location was amazing and the hotel had a magnificent sun bathing deck right on the water line with a fantastic view ang great sunset. No other hotel in the bay had this. The food was somwhat mediocre ."

" I highly recommend the Royal Andilana and the entire staff led by Antonio. The hotel is absolutely stunning and spotless which was something we needed by that point in our trip. We had traveled throughout Madagascar and had to deal with our share of lizards and bugs occupying our room in other hotels however at the Royal Andilana we were able to sleep peacefully without fear of any unwelcomed guests. The food is much higher end than a standard all inclusive and has something for everyone. Our vacation in Madagascar was supposed to be ending in Nosy be with only a two night stay at the Royal Andilana however air Madagascar lost our bags upon arrival to Nosy Be and we didn’t even have a toothbrush. We were so stressed but Antonio and his staff stepped up and anticipated every possible need we had. We felt so taken care of during the four days without luggage and extended our stay because of the baggage issue. When booking our holiday we really wanted to stay at a clean and up to date hotel however we ended up with so much more. It truly felt like home and every employee made us feel welcomed. This is definitely the only place to stay and the most luxurious on the island but the service is more than I could have ever asked for."

"We would definitely recommend the Royal Beach Hotel if you're thinking of staying in Nosy Be. As well as being a lovely, clean and enjoyable place to stay, the staff were what made it for us. Everyone from the team on reception, the dinning staff to the gardeners, everyone was incredibly friendly and welcoming. They all made sure we were well catered for. The staff also really showed up for us when our flights were cancelled. They went above and beyond to help us find alternative routes home and made sure to keep rooms for us in case our flights were cancelled again...which they were. Our only note would be, if you go for the All Inclusive package, confirm with the hotel that it includes everything you are expecting from the package. We decided against the All Inclusive on arrival and the hotel accommodated us and refunded that part of the bill. The hotel was great and there's lots to do around the area. Go for the experience and stay for the staff. Have a great time in Nosy Be. "