Puerto Plata Hotel Guide - Amber Museum hotels in Puerto Plata, Dominican Republic.

"The lounging bed cabanas on the sand with views of the ocean were comfortable and beautiful. The food was delicious. Angelica, the concierge, was professional and very attentive in addressing questions that I had. I would return to this resort. "

"Wha a wonderful experience at Iberostar Waves Costa Dorada; EXCELLENT SERVICE! The food was amazing, the amenities were perfect for the occasion (my 40th birthday), & beautiful beaches. Our personal concierge STAR was just that & beyond- a STAR. He made our stay a phenomenal one!! We will definitely be returning!"

"The house has potential but it needs overall cleaning and maintenance. The house was dirty, the countertop looked like they had been wiped but not cleaned due to having oil and old food stuck. The cutting board was not even washed, it had dry onion pieces. The showers had a lot of calcium buildup and 2 out of 3 shower had very poor water pressure. There is no hot water (which i dont really mind but was expecting) at least one of the bedroom doors upstairs was permanently locked and since we were unaware we closed the door. Good thing we had left one of the windows open and we were able to enter to open the door from the inside. The house caretaker lives at the house/pool house permanently. We were thankful of him since he brought us food, beer, lent us a speaker and showed us were the store was. The refrigerator leaked and barely got cold, we complained on day 2/3 and the caretaker changed it that same day. He was apologetic for the state of the house but we assumed that it was his job to clean and care for the house? The pool was very green with algae which we didn't notice until we came out and saw that we had removed the algae from the places we were sitting. We were only able to stay on the pool steps because the pool is very deep and it was also overfilled. The property is in a gated community with bars, restaurants, stores etc. with a beautiful view. "