Hotel & Spa Hacienda Panoaya

Property class: 3.5

Choose dates to view prices

Free continental breakfast, a free daily manager's reception and a garden are just a few of the amenities provided at Hotel & Spa Hacienda Panoaya. Active travellers can enjoy ziplining, ecotours and archery at this hotel. Treat yourself to a hot stone massage at the on-site spa. The on-site restaurant, Castillo de los Venados, offers breakfast and brunch. Enjoy on-site activities, such as horse riding and hiking/biking. In addition to a playground and a sauna, guests can connect to free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

A hotel room with a bed, a table with chairs, a view of a garden, and a window with curtains.

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

A hotel room with two beds, a small table with a vase of flowers, and a view of a garden through a sliding glass door.

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

A modern hotel room with a flat-screen TV, a white shelving unit, a dining table with a vase of flowers, and a large window with a view of the outdoors.

Superior Suite

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Amecameca is home to Hotel & Spa Hacienda Panoaya. Looking to enjoy an event or a match while in town? See what's going on at Estadio Azteca. Visit our Amecameca travel guide
Map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900

What's nearby

  • A snow-capped mountain with a plume of smoke rising from its peak.
    Iztaccíhuatl-Popocatépetl National Park
    52 min drive - 36.3 km
  • Hacienda Panoaya
    2 min walk - 0.2 km
  • Sacromonte National Park
    17 min walk - 1.5 km
  • Paso de Cortes
    54 min drive - 37.8 km
  • Paso de Cortes Trailhead
    54 min drive - 37.8 km

Getting around

  • Benito Juarez International Airport (MEX)
    66 min drive

Restaurants

  • El Castillo De Los Venados
    1 min walk
  • Oscar López Taller Gastronoco
    2 min drive
  • Sabor a miel
    2 min drive
  • La Cabañita
    2 min drive
  • Tacos "El Cuñado
    2 min drive

About this property

Hotel & Spa Hacienda Panoaya

  • Family-friendly hotel
  • Take advantage of free continental breakfast, a free daily manager's reception and a garden at Hotel & Spa Hacienda Panoaya. Adventurous travellers may like the ziplining, ecotours and archery at this hotel. Treat yourself to a hot stone massage at the on-site spa. The on-site restaurant, Castillo de los Venados, offers breakfast and brunch. Enjoy on-site activities, such as horse riding and hiking/biking. Free WiFi in public areas is available to all guests, along with a playground and a sauna.
  • Other perks at this hotel include:
    • An indoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Smoke-free property, a banquet hall and coffee/tea in reception
    • A 24-hour front desk, tour/ticket information and luggage storage
  • Room features
  • All guest rooms at Hotel & Spa Hacienda Panoaya include thoughtful touches, such as fireplaces, as well as amenities, such as safes and free bottled water.
  • Extra amenities include:
    • Designer toiletries and showers
    • Daily housekeeping and phones

Similar properties

A hot spring area with a waterfall, stone walls, and a stone staircase.
Hotel Misión Grand Valle De Bravo
Valle de Bravo
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 1,003 reviews
The price is €127
includes taxes & fees
26 Oct - 27 Oct
Hotel Misión Grand Valle De Bravo
Compare similar properties

Frequently asked questions

Does Hotel & Spa Hacienda Panoaya have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is Hotel & Spa Hacienda Panoaya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel & Spa Hacienda Panoaya?

Self-parking is free at this property.

What time is check-in at Hotel & Spa Hacienda Panoaya?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Hotel & Spa Hacienda Panoaya?

Checkout is at noon.

Where is Hotel & Spa Hacienda Panoaya located?

Situated in Amecameca, this spa hotel is in the same region as Estadio Azteca and Zócalo.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel & Spa Hacienda Panoaya Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 111 out of 175 reviews
Rating 8 - Good. 40 out of 175 reviews
Rating 6 - Okay. 16 out of 175 reviews
Rating 4 - Poor. 5 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a gorgeous view of the estate, the buffet was absolutely delicious, the Sor Juana museum and tour guide were so informative and friendly, and the price is so so so reasonable for everything the Hacienda offers
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was place was such a gem.super comfortable and my young kids had so much fun. The restaurant attached has really good food and im not ge really a fan of buffets or Mexican food but wow.hobestly, really good. Only thing very important to know is the rooms do not have any A/C or fans. The weather was very cool in the evenings so eventually we were confortable enough to sleep but with the small window that opened and no fan to at least help circulate thats was tough for a fmaily that tends to run hot and kids that tend to overheat. Again, with our timing, it was all ok. But it would have been good to lnow and if it was during a hotter time we may not have fared so well. All in all though totally worth it and will definitely be back.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room! Great views! Lovely historic hacienda!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring kids!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
From an American…,if you don’t speak Spanish this is not for you. Staff laughed at my son who wanted to do the zipline because he couldn’t understand them and for adults to make fun of a child is the reason they got a low rating. Property is huge and great for kids. Lemurs, tiger, petting zoo, ziplining, bike riding, archery, etc it will keep you busy! Lastly, if you’re a person of color you’ll experience some racism from locals and staff in Amecameca. Stay in tourists areas if you don’t want to see how locals live. It’s about an hour away from major airport anyway and the driving in Mexico is lawless.the women at front desk were helpful and spoke English and overall a good stay for the kids and they do keep the property and pools clean!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
I really enjoyed my stay a wonderful place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. We always stay here when we are in the area. And now they have Capybaras!!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, each room has a view of the volcano. However, this means the one window receives direct sunlight most of the day, and with just one small part of the window actually able to be opened, it gets very hot in the room. We also could not leave this window open at night due to the bonfire lit right outside. And there is no fan. So we had a miserable night’s sleep. Again, the location made it worth it, but I’m glad we only stayed one night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

👍
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Stayed 1 night in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Teníamos una filtración de agua en la chimenea, por lo que había un charcote fuimos a pedir que nos cambiarán la habitación y el hotel estaba lleno, la solución de ellos fue poner una jerga y estarla exprimiendo. Es la segunda ves que nos hospedamos ahí, y la verdad pésima habitación 44 nos tocó, no había donde conectar nada, la tele super chiquita, y no llegaba el internet. Yo ya no me volvería a quedar en el hotel, el parque cierra a las 5 y luego no hay nada que hacer, es bastante aburrido, no vale la pena pagar. Mejor de ida y vuelta. Deberían darles unos cursos de atención al cliente a todo su personal de recepción, les hace muchísima falta.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue muy buena y el personal muy atento
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy tranquilo y muy familiar.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

El acceso al museo excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está excelente! Nos encantó la experiencia y la vamos a repetir.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, cozy rooms and preferred entrance to the park.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, curiosamente mi unico comentario es para la recepción las chicas que me recibieron antes de hacer el check in les pedi de de davor me permitieran entrar antes a la habitacion para asearnos pues teniamos cita en el SPA, fueron poco empaticas y cortantes, al fianal otro staff nos dio el acceso (early check in) unos minutos antes lo cual agradezco. De ahi en fuera todo excelente. Por cierto he llamado para comunicarme con Estefania y Abgelica del SPA, sin poder conseguirlo, para hacerles llegar una propina. Supongo que tendre que regresar para darselas personalmente.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes citas hacia los Volcanes. Lleven su traje de baño, la alberca es templada y techada. Aprovechen un día para las actividades de la Hacienda: museos, visitas a animales, dar de comer a ellos.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comoda estancia, agradable.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó y disfrutmos mucho el lugar, la atención inmejorable Felicidades! Volvemos pronto
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
La razón del viaje fue conocer al tigre, llegamos desde un dia antes, lo expresamos desde nuestra llegada y nadie nos dijo que ya no está hasta que llegamos a su área, fue realmente decepcionante. El baño de la habitación no tiene ventilación al exterior, es imposible usarlo sin afectar a toda la familia
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, lo malo que no hay restaurante para cenar, pero me dieron el contacto de una cafetería que está masomenos. De todo lo demás muy bien, limpio, la alberca agradable, sin quejas.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar en familia, la única observación como punto de mejora, el restaurante, entre semana no hay cenas y el menú forzoso es buffet. Pero en general hermoso lugar
Stayed 2 nights in Jun 2026