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"Room was very nice, clean, warm"

"Service was outstanding and entertainment was an added bonus with dinner!"

"The property is beautiful and the rooms decorated so nicely. Abraham was incredible and so attentive our entire 3 day stay. He was definitely the highlight for us. The rest of the staff was fine, but not overly warm or friendly which was a contrast to what we had experienced at other places in Morocco. "

"Clean room, service was okay not great, the hotel advertises itself as a 5 stars, whereas it is a 4 stars maximum"

"A warm beautiful stay in the mountains. Brahim was very helpful. The food was absolutely delicious. Staff all welcoming and helpful. "

"This place was a dream…. We stayed in the domes and it was so beautiful to see the stars. The staff was so welcoming. The transportation was so quick and accommodating when we got lost. Thank you for such a wonderful stay. "

"Terrible service, a very transactional driven hotel with no sense for client satisfaction. I had booked a balloon service however I got sick the day of, and the hotel management instead of rescheduling my tour, decided to take my money with no option to reschedule. Front desk needs to be trained for better hospitality manners. At the end, I lost almost 300 dollars, and when I asked Mgmt if I could get a credit in the restaurant or spa, they refused. So the hotel, is more important to collect money rather than guests having a memorable experience. "

"Breakfast was more delicious than I expected. The service was excellent, the staff were kind, friendly, responsive, and very helpful. We did experience an issue with the shower in our room, but the team handled it thoughtfully and compensated us in a way that truly made us feel well taken care of. Although some of the facilities may feel a bit unconventional, this is completely understandable given the desert setting. Overall, the food was fresh and the service was consistently very good. Recommended if you want to have a desert experience! "

"Excellent !"