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Reviews of Nomads Hotel - Hostel

2 out of 5
Nomads Hotel - Hostel
Shukri Sha'asha'a Street Building 27, Amman

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacalyn

Stayed 1 night in Jun 2023

10/10 Excellent

Lola

Stayed 7 nights in Apr 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Petra and it was clean. I did not try the breakfast but it did look amazing
Stayed 1 night in Apr 2023

8/10 Good

Michelle

Stayed 1 night in Mar 2023

10/10 Excellent

Danish

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for backpackers solor or group.
It was a wonderful stay overall. My friends are I backpacking across Jordan and West Bank. We started our journey with landing in Amman. The staff at Nomad were helpful with giving us directions and tips to make our travel plans easier. They arranged rental cars for us at reasonable price and gave us free maps to help us explore thr city and the country. We also made pleasant acquaintances during our stay.
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The hotel's location is fantastic. The reception crew have been very helpful during our stay, we would totally go back again.
Stayed 1 night in Oct 2022

2/10 Terrible

Henoc

Disliked: Staff & service
Overbooked and were told at 3am
We made a booking for two nights months prior to visiting. We then messaged the hotel to explain we were arriving at 3am due to our flight and we’re told everything was ok. Then when we arrived they said they had overbooked. This happened at 3.30 am, we had no cell phone coverage. We ended up finding a hotel until 5am. They mentioned it was a mistake and that they tried to inform me. They tried to contact at 11pm at night while we were already flying. Naturally we were not aware by the time we arrived to the hotel. While I understand mistakes, I did message the property beforehand and received answers so there was no room to mistake our reservation. Horrible experience to find a hotel in an unknown country at that time with no cellphone.
Stayed 2 nights in Sep 2021
Response from Fadi on 11 Oct 2021
Dear Sir/Madam, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. You are right that there was no problem with your reservation when you messaged us, yet, the mistake happened around 11 pm at night as we contacted you and we tried all the possible ways to contact you and nothing worked; as we have offered you through Expedia to give you another accommodation and we tried to do that upon your arrival. Hopefully, in the future, this won't happen again yet it is a system and these things have a slight chance to happen. We apologies dearly.

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019
Response from Nomads Hotel Team on 8 Dec 2019
Thank you very much for reviewing us we will keep on improving! :) if you have any tips we would like to hear from you

8/10 Good

PhilN, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, walking distance to most places. Very friendly staff. Nice breakfast on the rooftop terrace. We stayed 3 nights. Our room #303 was spacious and clean. Good linens. There is a mosque in the area, if you are a light sleeper you could hear the starting of morning prayers through the mosque speakers at 4:30 am but it's last only a few minutes. Overall it's very good budget hotel, good value for the money.
Stayed 3 nights in Nov 2019
Response from Nomads Hotel Team on 8 Dec 2019
Thank you for reviewing us we will keep improving and your review matters to us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Nomads Hotel Team Staff on 22 Sept 2019
To you who left us a 5 out of 5 star review rate :) thank you for doing so and we are happy to know that our hotel/staff and services were up to your satisfaction and we'd hope to host you again during your next visit to Jordan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street was a bit hard to find / access by taxi without going all around as it’s a one way street
Stayed 2 nights in Jul 2019
Response from Nomads Hotel Team on 4 Aug 2019
Thank you for your review and support. We are looking forward to hosting you again at our hostel during you next visit. In regards to the location, we will look into it more on our social media platforms so that our guests would find it easier. Thank you once again :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!
We opted for a private room at the Nomad. It was basic, but very clean and comfortable. The staff are super friendly and helpful. Breakfast is basic (choice of yogurt, omelette, or pancake) but it does the trick. The best thing about the Nomad is the location, just down the hill from Rainbow Street. There is also a washing machine and dryer on the rooftop level that you can use for 4JD. Nice touch if you've been travelling for a while. Also, if you have a car, there is free street parking in front of the hostel. Sometimes the street fills up, but we were able to find a place to park all three days we stayed.
Stayed 2 nights in May 2019
Response from Nomads Hotel Team on 2 Jun 2019
Thank you for your nice words and review. We appreciate it and look forward to hosting you again. P.S: It is Zaatar (Manaqeesh) and not Pancake :) Have a great journey ahead. Regards, Nomads Hotel Team

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most wonderful, welcoming staff work at Nonads. Thank you for everything.
Stayed 4 nights in May 2019
Response from Mustafa Najia on 20 May 2019
That’s because you are amazing. Thank you for staying with us and looking forward to hosting you again very soon ;)

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel - very clean and comfortable
Stayed 1 night in Apr 2019
Response from Nomads Hotel Team on 22 Apr 2019
Thank you Marc for your review :) we hope to host you again at our hostel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Nomads Hotel Team on 7 Mar 2019
We thank you for your kind review and hope to host you again whomever you are :)

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Was over-booked even though I had made a reservation on Expedia
Stayed 1 night in Feb 2019
Response from Nomads Hotel Team on 15 Feb 2019
It is a great thing for us to read reviews and develop/learn from. Such incident happened for an unknown internal reason that we’ll be looking into to avoide it from happening again. We hope you have enjoyed your stay with us, if our young cool team was able to solve the issue. Best regards Nomads Hotel Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheap and the first day in Jordan. The service & politeness is fantastic. They help u and give us valuable advice. It is also in a good location of Amman.
Stayed 1 night in Feb 2019
Response from Nomads Hotel Team on 9 Feb 2019
We are happy to know that our team was up to standard and that you have enjoyed your stay with us ;) Make sure to stay with us again if you ever visit Jordan. Nomads Hotel Team

10/10 Excellent

Jiakai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities with very friendly staff!
Room’s very clean and facilities very new. Staff members are very friendly and funny and I really enjoy talking to them. Also laundry is very convenient and Wifi speed is very high. Overall very positive experience and definitely worth the value!
Stayed 1 night in Dec 2018
Response from Nomads Hotel Team on 3 Jan 2019
Thank you Jiakai for your kind review. It was a pleasure for us to host you at our hostel and hope to host you again in the near future. Best regards for the Nomads Team.

10/10 Excellent

Jiakai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here! Amazing everything!
Very clean room and high speed Wifi. Staff very friendly and helpful and great location. Washing and laundry is very convenient and all the lounge facilities available. Highly recommend this!
Stayed 1 night in Dec 2018
Response from Nomads Hotel Team on 3 Jan 2019
Thank you Jiakai for your kind review. It is a good thing to know that our services are meeting such positive impact on our guests. We will keep improving to satisfy our guests. Best regards from the Nomads Team.

10/10 Excellent

Mike, Paradise CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Staff at the front desk went out of their way to be helpful. Room was basic but clean and spacious. Bathroom shower was great and lots of hot water. Don’t miss the fabulous view of Amman from the roof top. Woman cleaning rooms was so kind to us, made us tea and gave us bread to snack on. Everyone here friendly and the place was one of the best we stayed at in Amman.
Stayed 3 nights in Nov 2018
Response from Nomads Hotel Team on 3 Jan 2019
Hello Mike, Thank you for your positive review about our hostel. It was a pleasure hosting you at our hostel and we look forward to hosting you again and again in the near future. The "Cleaning Lady - Rasha" sends her regards to you and thanks you for mentioning her in your review. Our staff is always happy to assist our guests to the fullest and will develop it even better from the guest's recommendations. From all of us at Nomads Hotel, we wish you a happy new year.

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a Gem!
It was the best place to stay during our trip. In Amman. And the staffs were very helpful and friendly especially Jasmine.
Stayed 2 nights in Oct 2018
Response from jasmine on 25 Oct 2018
than you <3

8/10 Good

Thea M G P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利で心地良いホステル
2階がフロント＆ロビー。クッションが多く心地よい。 エレベータ有り。 ダウンタウン近くのショッピング、観光に便利な場所。 ルーフトップテラスからの眺望が良い。 男女別のドミトリー。部屋に鍵付き荷物入れ有り。 清潔で掃除が行き届いている。設備も新しい。トイレ＆シャワー室もきれい。 24時間フロント対応有り。 長期滞在者やリピーターも多い。
Stayed 2 nights in Dec 2019
Response from Nomads Hotel on 20 Dec 2019
Thank you for reviewing us :)

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
auberge un peu cher selon le site de réservation
Le prix de la nuit varie en fonctions des prestataires, grosse difference, regarder avant de booker. A l hôtel vous n aurez pas un meilleur prix. Voir aussi rbnb.
Stayed 2 nights in Nov 2019
Response from Nomads Hotel Team on 8 Dec 2019
Thank you for reviewing us we will always try to improve and we will look into your review for sure :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Nomads Hotel Team on 6 Jun 2019
Thank you for your review. We hope to improve even better to have a ten out of ten review next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ Good location, nice staff, breakfast is worth its money - Bathroom can be cleaner
Stayed 1 night in Mar 2019
Response from Nomads Hotel Team on 1 Apr 2019
Thank you for your good review and for letting us know about the bathroom... We will look into that more and give a better outcome when you stay with us in the near future.

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Nomads Hotel Team on 24 Mar 2019
Thank you for your review. We appreciate it and will work better for getting a 10 next time :)

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hostel incontournable à Amman
Un hostel parfait en tout point de vue : l'ambiance est chaleureuse, amicale. Le grand espace commun permet aux gens de se rencontrer, de manger ensemble et d'échanger des expériences. Le staff est très sympathique et aidant, toujours souriant. Les dortoirs sont justes exceptionnels : des matelas moelleux, des couettes chaudes et bien propres, une salle de bains à l'intérieur super moderne et nettoyée tous les jours, de l'eau chaude, des casiers à code pour y laisser des affaires... L'hotel est bien situé car un peu en retrait du centre ville (mais y a t'il vraiment un centre-ville à Amman ?) donc loin de l'agitation. Juste en face de l'hostel, un bon restaurant turc avec un joli bar à shisha et juste en bas un très bon vendeur de pizza (8balls). Un établissement à recommander à tous les voyageurs, jeunes et moins jeunes, backpackers, famille, couple, solo, avec ou sans sac-à-dos !
Stayed 3 nights in Jan 2019
Response from Mustafa Najia on 17 Mar 2019
Thank you so much for your amazing review. Your words and experience with us at the hostel encourages us to exceed in our work and aim to give more to our guests. We hope everyone would experience what you did ;) Looking forward to hosting you again at our hostel. Much love from the Nomads Hotel Amman Team

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Nomads Hotel Team - Front Desk on 17 Jan 2019
Hello Pedro, Thank you for positive review and we look forward to hosting you again at our humble hostel in the near future. Let us know if you want anything else from our side. Regards, Nomads Hotel Team

10/10 Excellent

corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Nomads Hotel - Front Desk on 15 Jan 2019
Hello Corinna, We thank you for your support by giving us a 10 out of 10 rate :) Hope to see you soon and to have the chance to host you again.

8/10 Good

José Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hostal!!!
Es un muy buen hostal en Ammán, súper céntrico, nuevo y en muy buenas condiciones. El personal es súper amable y te ayudan en todo. Lo único es que el internet no es muy rápido y no llega a todas las habitaciones
Stayed 2 nights in Nov 2018
Response from Nomads Hotel Team on 5 Jan 2019
Hola José, Gracias por dejar este mensaje, y feliz año nuevo a toda su familia. Hemos enmendado el problema de wifi y ahora es super rápido :) Con nuestros más cálidos deseos, Equipo de Nomads Hotel