Ancient Side Holidays

This is a perfect place for a family vacation. The hotel is very clean and the food is great.

Not enough staff at this hotel. Not enough people for service staff, to provide towels, clean dirty tables at the buffet, serve drinks, answer phones, provide cutlery, etc., etc. All the "a la carte" restaurants they advertised were actually closed. The advertised 20% discount at the spa was not actually being offered. The hotel/airport transfers they offered were 50% more expensive than market price Not a single communications channel worked for us. For example, they were completely unresponsive on their own WhatsApp channel and calling Reception at 5555 (8 times) for a luggage porter led to no response. Our ventilation/HVAC system was not working and we could not get any help to fix it easily, so room on 4th floor would get hot and uncomfortable. Food was good, rooms were clean, pools awere nice.

A great vacation destination for families, lots to do, great meal services and a reasonable price

I was double charged by Expedia - they scam and when double charged take for ever to repay the money. I am waiting now to be refunded for the double charge but have not heard back from them although me email to Expedia was on March 25, 2026.. Dodgy slippery company-

A FAMILY GUIDE: I you have a couple of kids, no other resort is comparable to Concorde de luxe. I want you to know where you are going to. I have seen lots of resorts in Antalya, but concorde is the only real family friendly resort. there lots of real facilities and diversities (v.s. other resorts' fake kids offers) they are truely engage with making what you want. this is a UALL resort that does not hesisate. they provide high quality food, bevrages and even high quality amusement programs for kids in their specialized kids club. The most interesting part of that is the other guests. you dont see a group of drunk man nearby. they are all just families seeking relax, while they are sure the kids are cared by professional nurses at the kids club. I want to send warm thanks specially to the staff of reception (Unur) and the restaurant (Memlik & Mehmet) who were really assisstive and did their best to make my family enjoy every second of it.