Ratings based on 309 verified reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 27 Oct 2019
Comment from Hotel Management
11 Nov 2019 by Eva, Hotel Management
Gracias por su puntuación.
by a verified traveller
Posted 25 Oct 2019
I stay here every year for several weeks. I booked the room for one day so I could get here. I have been here since the 13th of October, and will probably stay here until November.
I am not sure if I should have booked through Expedia again, or directly through the hotel. I do this every time I travel. I never get a return flight. I also never make reservations for a hotel for more than several days. I travel alone and decide daily where I will go next.
What suggestions do you have for someone that travels such as I do?
Comment from Hotel Management
11 Nov 2019 by e, Hotel Management
Thank you for trusting our establishment.
You can compare prices through different platforms, but you must always have the hotel's custom rates, since being long-term stays, you can adjust the price and make a good discount.
The cancellation policy is also different, if for any reason you could not travel, the fact of having a direct reservation with the hotel makes them more flexible, since any agency or platform will impose a minimum of 2 days to modify or cancel without expenses or penalty.
We remain at your entire availability for any additional questions or concerns.
Receive my most sincere regards; Sincerely,
Eva Dubos
by a verified traveller
Posted 19 Sep 2019 on Ebookers
I just love this hotel. The staff are friendly and helpful especially on reception. Rooms large with balcony. Central position with secure parking. Amazing breakfast.
Comment from Hotel Management
11 Nov 2019 by Eva., Hotel Management
Thanks for your appreciation.
by a verified traveller
Séjour moyen
Posted 6 Sep 2019 on HotelsL'emplacement de l'hôtel très central est idéal, le petit-déjeuner est bien et l'accueil sympathique.
Par contre, la chambre était vieillotte, aucune, absolument aucune clarté (la fenêtre donnait sur 3 autres murs) ce qui mériterait d'être précisé lors de la réservation et le parking est hors de prix 37 euros (arrivée à 21h00 pour 2 nuits et départ à 10h00).
by a verified traveller
Great hotel, unhelpful reception staff
Posted 13 Aug 2019 on HotelsGreat location. Excellent breakfast. Nice size rooms, quite rooms. Unfortunately the reception staff were miserable and unhelpful. We were informed there was no parking spaces in the hotel and should park across the road at a 20 euro per night car park. Well it turns out that car park was 30 euro per night and just 2 minutes away we could have parked at a 14.9euro per night.
by a verified traveller
Highly recommend Hotel Magic
Posted 4 Aug 2019 on HotelsWell located hotel for shopping. Own car park with easy access to hotel. Very helpful friendly checkin and check out staff with good English. Extensive breakfast buffet.,even had lactose free milk. Rooms were a good size. Big beds very comfortable and good showers.
by a verified traveller
Posted 8 Jul 2019
No air conditioning. No parking. No WiFi.
Hotel knowingly employs sexual predators on their cleaning staff.
by a verified traveller
Posted 13 Apr 2019
Hotel is tired. Keys constantly need updating. Seems to be no manager or any one in charge.
by a verified traveller from Houston, TX
Posted 30 Nov 2018
The Front desk ladies were very helpful giving us directions and tips.
by a verified traveller
Solid Place to Stay in Andorra
Posted 6 Sep 2018 on HotelsFantastic Ammenities and Location. Decent, but spacious rooms.
