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Mercure Andorra

4.0 star property
Families find comfort at this upscale hotel near Pyrenees Andorra Shopping Centre with three restaurants serving local flavors and a relaxing indoor pool

Choose dates to view prices

Mercure Andorra, in the heart of Andorra, balances amenities for all. Kids love the playground; adults relax at the Spa. Unwind on the sun terrace and savor Spanish cuisine at three on-site restaurants. Practical touches: high-speed WiFi, laundry facilities, and luggage storage.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
The current price is €92
includes taxes & fees
14 Apr - 15 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

7.8 out of 10
Good
(21 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Superior Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Andorra la Vella is home to Mercure Andorra. Placa del Poble and Pyrenees Andorra Shopping Centre are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling. Visit our Andorra la Vella travel guide
Map
Carrer de La Roda, 2, Andorra la Vella, AD500

What's nearby

  • Mountain View from the roof in Andorra la Vella
    Pyrenees Andorra Shopping Centre
    3 min walk - 0.3 km
  • Andorra la Vella - Casa de la Vall
    Casa de la Vall
    9 min walk - 0.8 km
  • Andorra Massage
    3 min walk - 0.3 km
  • Placa del Poble
    8 min walk - 0.7 km
  • Caldea Spa
    11 min walk - 1.0 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    43 min drive
  • Barcelona El Prat Airport (BCN)
    180 min drive

Restaurants

  • Kram
    5 min walk
  • Cafeteria La Terrassa Pyrenees
    4 min walk
  • McDonald's
    4 min walk
  • Plat'In
    5 min walk
  • El Refugi Alpí
    3 min walk

About this property

Mercure Andorra

Upscale hotel near Pyrenees Andorra Shopping Centre
Located close to Placa del Poble and Casa de la Vall, Mercure Andorra provides a terrace, a coffee shop/cafe and a playground. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Spanish cuisine. In-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also find perks such as:
  • An indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Tour/ticket information, a computer station and multilingual staff
  • A banquet hall, concierge services and a vending machine
Room features
All 172 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as safes and sound-insulated walls.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (EUR 26 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 10 to 12 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • El Grill
  • El Jardi
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 13 2026 to April 17 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults and EUR 10 to 12 for children
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10:00 AM to 1:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure 4 Hotel Andorra
Mercure Andorra 4
Mercure Andorra Hotel Andorra La Vella
Mercure Andorra Hotel
Mercure Andorra Andorra La Vella
Mercure Andorra
Mercure Andorra Hotel
Mercure Andorra Andorra la Vella
Mercure Andorra Hotel Andorra la Vella

Frequently asked questions

Does Mercure Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 1:30 PM. The swimming pool will be unavailable from April 13 2026 until April 17 2026 (dates subject to change).

How much does it cost to stay at Mercure Andorra?

As of 7 Apr 2026, prices found for a 1-night stay for 2 adults at Mercure Andorra on 14 Apr 2026 start from €92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Andorra pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Andorra?

Self-parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Mercure Andorra?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Andorra?

Checkout is at noon.

Where is Mercure Andorra located?

Situated in Andorra la Vella, this spa hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble and Casa de la Vall. Vallnord Ski Area is 10.3 mi (16.6 km) away.

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Reviews

Mercure Andorra Reviews

8.2

Very good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 127 out of 333 reviews
Rating 8 - Good. 145 out of 333 reviews
Rating 6 - Okay. 35 out of 333 reviews
Rating 4 - Poor. 19 out of 333 reviews
Rating 2 - Terrible. 7 out of 333 reviews

Reviews

Verified

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Excellent hotel Breakfast Location Room Everything was good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, in a central location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my stay here! The Hotel was immaculate, the room was perfect, the dinner (buffet) was over the top, and the location (central La Vella) was extremely convenient. Highly recommended!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Andorra

The hotel is close to the historic centre and the staff are very friendly. There is also a lovely rooftop bar with beautiful views.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
The hotel is good, but a little bit our of date - the chair is a bit old and not comfortable, the lack of sockets where you need it, the hair dryer cannot be used near the glass, etc. The location is perfect and the stuff friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pet friendly hotel
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

Lovely hotel, slightly old fashioned , helpfull staff, linked to Novatel next door, nice swimming pool and fitness centre,
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an exceptional, well cared for clean hotel. It is close to downtown for bars , restaurants , and shopping.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

A comfortable hotel in the middle of Andorra la Vella, right by the Paris Bridge. There's not much to do or see in Andorra unless you like shopping or skiing.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ricardo

Liked: Staff & service, amenities
Nice property…. Old fashioned but nice and clean
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for Andorra. In house dining is next door at the Novotel, and funnily enough the bar there will only serve Beer and Wine before 8pm, which is a bit strange. The buffet style dinner was ok.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Gerard

Liked: Cleanliness, staff & service
The location was very good. Staff were pleasant. Unfortunately the air-conditioning in the room was poor. It was noisey and didn't cool the room sufficiently. I requested assistance from the staff at the reception, but to no avail. The bathroom was clean, but very small. My wife and I, were looking forward to our stay in the Mecure Andora. But our hotel experience spoiled our two day trip.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

LUIZ HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old style hotel, with a pool at roof top.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hoi Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax holiday

Nice services
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, great value, luxury hotel

This was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again! the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Julian Andres

Liked: Room comfort
Disliked: Cleanliness

Very well located, misse an upgrade is necessary

A bit run-down with carpets that had not been vacuumed properly and we all ended up with allergies
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Martyn J

Liked: Cleanliness, room comfort
Disliked: Staff & service

Rude staff, ok hotel

I found the staff really rude. When I arrived I desperately needed to use the restroom but the guy at the counter wouldn’t tell me where it was until i snapped and said I would find it myself. The gentleman at the restaurant looked miserable and the cleaner knocked on around 09:30am knowing I was leaving that day to ask me when I would leave so she could clean the room! The room was dated but fine. The shower had one of those horrible curtains that sticks to you when it’s wet. I went up stairs to the wellbeing area and that looked lovely
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tomohiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for hikers.

I was very satisfied with this hotel except for the old equipment. I was delighted that the reception staff told me "Thank you" in Japanese. Regarding the room, fridge, hair dryer and bath tub are inside the room. This hotel provides bottled water. I think it's a good service for hiking vistors. I hope the visitors enjoy the spa after the hiking. The pool itself is small, but there are dry sauna and mist sauna. When you use the pool, you ask the staff at the entrance of the spa room. They give you a towel and guide to the dressing room. If you want to use a coin locker, you have to bring a 2euro coin. Don't forget.
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Francy Lorena

Muy variado el bufete del desayuno
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado ! Era para 3 adultos , era uma sala com 2 quartos , extremamente amplos ! Voltaria a me hospedar nesse hotel com certeza ! Funcionária do check-in ( Desirré super atenciosa e ainda falava português fluentemente !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha variedad en restaurante. Déspota el host del lugar, un par de veces demostró su educación. Pero todos el resto del personal excelente servicio. Bebidas incluidas en la habitación. Amplia. Excelente ubicación
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jose Maria

Liked: Cleanliness, amenities, property conditions & facilities
Atencion al cliente, spa…
Stayed 1 night in Dec 2025
Verified

8/10 Good

Haugar

Liked: Cleanliness, staff & service, room comfort
Sentral beliggenhet. Grei parkering.
Stayed 2 nights in Nov 2025