Lobby lounge

Reviews of Graduate Ann Arbor

4 out of 5
Graduate Ann Arbor
615 E Huron Street, Ann Arbor, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews" "
Rating 8 - Good. 176 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Cliona, Omaha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent clean comfortable
Stayed 1 night in May 2024

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Morgan, Guest Relations on 14 May 2024
Dear DeAndre, Thank you for taking the time to leave feedback for our team. It makes our day to know you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Morgan, Guest Relations on 13 May 2024
Dear Donald, Thank you for leaving a review of your stay at Graduate Ann Arbor. I am happy to see you enjoyed your visit and hope to welcome you back in the future.

10/10 Excellent

KAMARI, Nutley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our first stay here for commencement week. Helpful staff and memorable property!
Stayed 1 night in May 2024
Response from Morgan, Guest Relations on 13 May 2024
Dear Kamari, Thank you for choosing Graduate Ann Arbor for your downtown hotel accommodations. I am thrilled to see you enjoyed your stay and look forward to your next visit.

10/10 Excellent

RICHARD M, Vestavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room were excellent. Staff was top notch!
Stayed 1 night in May 2024
Response from Morgan, Guest Relations on 13 May 2024
Dear Richard, We aim to provide our guests with an excellent stay in the heart of Ann Arbor and I am thrilled to see we were able to meet your expectations. We appreciate your feedback and look forward to welcoming you back on a return visit.

6/10 Okay

Stephanie

Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 20 May 2024
Dear Stephanie, Thank you for staying with us and sharing your experience with us. I am sorry to see that your stay was only average as our goal is to exceed our guests expectations. We hope to have another chance to provide the stellar experience we strive for on a return visit.

10/10 Excellent

Cary

Travelled with family
It was great
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 30 Apr 2024
Dear Cary, Thank you for taking the time to leave such kind feedback for our team. It makes our day to know you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Ingrid

Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 20 May 2024
Dear Ingrid, We are thrilled to see you enjoyed your visit! We appreciate your feedback and look forward to your next stay.

10/10 Excellent

Heejung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 30 Apr 2024
Dear Heejung, Thank you for staying with us and for taking the time to leave a review. We aim to provide our guests with a clean and comfortable stay, and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on a return visit.

10/10 Excellent

Heather

Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 20 May 2024
Dear Heather, Thank you for choosing Graduate Ann Arbor and for taking the time to leave a review of your stay. We aim to provide a clean and comfortable stay in the heart of downtown Ann Arbor and I am please to see we were able to meet your expectations. We look forward to welcoming you back on a return visit.

10/10 Excellent

Felisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel - convenient
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 30 Apr 2024
Dear Felisa, We aim to provide our guests with a clean and comfortable stay in downtown Ann Arbor and I am happy to see we were able to meet your expectations. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location.
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 30 Apr 2024
Dear Benjamin, Thank you for reviewing your stay at Graduate Ann Arbor. We aim to provide our guests with a clean and comfortable stay in the heart of Ann Arbor and we are pleased to meet your expectations. We look forward to welcoming you back on a return visit.

10/10 Excellent

MariaElena, pembroke pines

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location, amazing staff
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 30 Apr 2024
Dear MariaElena, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our top-notch service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Youning, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for visiting Umichi
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 25 Apr 2024
Dear Youning, Thank you for choosing to stay at Graduate Ann Arbor for your recent campus visit. We are happy to see you enjoyed your visit and look forward to welcoming you back on future visits.

10/10 Excellent

Maria

Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 16 May 2024
Dear Maria, Thank you for staying with us and for taking the time to leave a review. We aim to provide our guests with a clean and comfortable stay, and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Very convenient!!!
Stayed 4 nights in Apr 2024
Response from Morgan, Guest Relations on 24 Apr 2024
Dear Alberto, Thank you for choosing Graduate Ann Arbor for your hotel accommodations. We aim to provide our guest with a pleasant stay and I am pleased to see we were able to meet your expectations. We look forward to your next visit.

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely clean and quirky hotel. very nice lobby and bar area. Room was very clean. location was great for walking around town and visiting university.
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 30 Apr 2024
Dear Stephanie, Thank you for leaving a review of your stay at Graduate Ann Arbor. We are happy to see you enjoyed your accommodations and our proximity to campus. We look forward to welcoming you back on a return visit.

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 23 Apr 2024
Dear Mike, We aim to provide our guests with a clean and comfortable stay, and I am happy to see we were able to meet your expectations. We appreciate your review and look forward to welcoming you back on a return visit.

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice view of U Mich campus from room. Friendly, accommodating staff.
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 23 Apr 2024
Dear Meredith, Thank you for choosing Graduate Ann Arbor for your downtown hotel accommodations. We aim to provide our guests with a clean and comfortable stay in the heart of Ann Arbor and we are thrilled to see we were able to meet your expectations. We look forward to welcoming you back on a return visit.

10/10 Excellent

Georjean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 24 Apr 2024
Dear Georjean, Thank you for leaving a review of your recent stay. We aim to provide our guests with a comfortable stay and a I am thrilled to see we were able to meet your expectations. We look forward to welcoming you back on a return visit.

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 24 Apr 2024
Dear Charles, We aim to provide our guests with a clean and comfortable stay, and I am happy to see we were able to meet your expectations. We appreciate your feedback and look forward to welcoming you back on a return visit.

10/10 Excellent

ikjun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to visit umich
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 17 Apr 2024
Dear Ikjun, Thank you for choosing our hotel and for leaving a review of your recent stay. We am to provide our guests with a clean and comfortable stay and we are thrilled to see you enjoyed your visit. We look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

Kyungoh, Greenwich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for who visits Ann Arbor campus!
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 17 Apr 2024
Dear Kyungoh, Thank you for choosing Graduate Ann Arbor and for taking the time to share your review. We are thrilled to see you enjoyed your stay with us while visiting campus. We look forward to welcoming you back in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the temperature. The hallways were meat-locker cold, and the rooms were also uncomfortably cold. There was a thermostat that would not go above 69, and there is no way that room was 69 degrees.
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 16 Apr 2024
Dear Jennifer, Thank you for staying with us and for taking the time to complete a survey. We aim to provide our guests with a comfortable stay, and I am happy to see we were able to meet your expectations. Your review, which highlights some successes and areas for improvement, is welcomed as it helps us foster change for the better. We look forward to welcoming you back on a return visit.

10/10 Excellent

Young

Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 13 May 2024
Dear Young, Thank you for stay at Graduate Ann Arbor. We are thrilled to see you enjoyed your visit and look forward to welcoming you back in the future.

4/10 Poor

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Morgan, Guest Relations on 16 Apr 2024
Dear Patricia, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit.

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 15 Apr 2024
Dear Karl, Thank you for choosing us and for taking time to leave a review. We are pleased to hear you enjoyed your stay and look forward to welcoming you back on a return visit.

10/10 Excellent

Gregory, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Graduate. Perfectly located, comfortable and fun. I stay here every time I come to town.
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 15 Apr 2024
Dear Gregory, Thank you continuing to choose Graduate Ann Arbor for your downtown hotel accommodations and for leaving a review of your most recent stay. We are thrilled to see you enjoy each visit and look forward to welcoming you back again next time.

10/10 Excellent

Sachin

On campus location. Nice lobby area. Rokms on smaller side but well taken care of
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 15 Apr 2024
Dear Sachin, Thank you for taking the time to share your review of Graduate Ann Arbor. We are pleased to see you enjoyed your visit and look forward to your next stay.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing!!!
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 12 Apr 2024
Dear Catherine, Offering top-notch service to our guests and making their time in Ann Arbor more memorable is extremely rewarding to our team, I will be sure to pass along your kind words to our front desk team. We appreciate your review and look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 13 May 2024
Dear Julie, Thank you for leaving a review of your stay at Graduate Ann Arbor. We appreciate your review and look forward to welcoming you back in the future.

10/10 Excellent

emylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 12 Apr 2024
Dear Emylee, Thank you for reviewing your stay at Graduate Ann Arbor. We are thrilled to see you enjoyed your visit and we look forward to welcoming you back on your next trip to Ann Arbor.

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff.
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 11 Apr 2024
Dear Jeffrey, Thank you for choosing Graduate Ann Arbor and for taking the time to leave a review. We aim to provide our guests with a clean and comfortable stay and I am thrilled to see we were able to meet your expectations. We look forward to welcoming you back in the future.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on 9 Apr 2024
Dear Josephine, Thank you for taking the time to leave feedback from your recent stay. It makes our day to know you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

oliver

Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on 30 Apr 2024
Dear Oliver, Thank you for leaving a review of your stay. We are happy to see you enjoyed your visit and look forward to welcoming you back in the future.

10/10 Excellent

Garin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Outstanding service and atmosphere.
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 8 Apr 2024
Dear Garin, Thank you for leaving a review of your recent stay at Graduate Ann Arbor. We aim to provide our guests with a comfortable stay and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on 24 Apr 2024
Dear Marian, Thank you for leaving a review of your recent stay at Graduate Ann Arbor. We aim to provide our guests with a clean and comfortable stay and are thrilled to see you enjoyed your stay. We look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

ROSANA SANTOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service
Stayed 4 nights in Mar 2024
Response from Morgan, Guest Relations on 1 Apr 2024
Dear Rosana, Thank you for taking the time to leave feedback from your recent stay. It makes our day to know you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Response from Morgan, Guest Relations on 1 Apr 2024
Dear John, Thank you for staying with us and sharing your experience with us. I am sorry to see that your stay was only average as our goal is to exceed our guests expectations. We hope to have another chance to provide the experience we strive for on a return visit.

10/10 Excellent

James R

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well kept hotel. Location to pubs and restaurants made everything walkable.
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on 30 Mar 2024
Dear James, Thank you for staying with us and for taking the time to leave a review. We aim to provide our guests with a clean and comfortable stay, and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on a return visit.

10/10 Excellent

Ken, INDIANAPOLIS

Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on 18 Apr 2024
Dear Ken, Thank you for choosing Graduate Ann Arbor and for leaving a review of your recent stay. We are pleased to see you enjoyed your stay with us and we look forward to welcoming you back in the future.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Morgan, Guest Relations on 30 Mar 2024
Dear Barbara, Thank you for choosing our hotel and for leaving a review of your recent stay. We are pleased to see you enjoyed your stay and hope to welcome you back on your next visit to Ann Arbor.

10/10 Excellent

Belisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
I came with my daughter as a prospective UMich student and we loved staying here: convenient! Lovely atmosphere, safe, walked everywhere and the staff are super nice. Totally recommend!
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on 29 Mar 2024
Dear Belisa, Thank you for choosing Graduate Ann Arbor and for leaving a review of your recent stay. Our hotel aims to provide our guests with a clean and comfortable stay in the heart of Ann Arbor and are pleased to see we were able to meet your expectations. We look forward to hosting your family on a return visit.

4/10 Poor

Tia

Business traveller
Disliked: Cleanliness
Decent location, and nice staff. Remote for the tv and shower flow were not properly cleaned. It’s very dark if you don’t turn on all the lamps. Didn’t like the decor. Felt like I was staying in the old school style Union or league… Michigan theme is cool but I’d prefer a modern touch. Also valet parking was $35… slightly overpriced for what’s offered.
Stayed 3 nights in Mar 2024
Response from Morgan, Guest Relations on 29 Mar 2024
Dear Tia, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us.

10/10 Excellent

Tahra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful first stay at The Graduate! We visited our daughter who is a student at Michigan and lives across the street. The location is top notch and the staff is friendly and welcoming. The rooms were beautifully appointed. We loved coming down to the lobby, hanging out and reading, working on our computers and getting hot tea, coffee and a snack. We can't wait to visit Ann Arbor to stay again!
Stayed 2 nights in Mar 2024
Response from Morgan, Guest Relations on 26 Mar 2024
Dear Tahra, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your beautiful accommodations, as well as our top-notch service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Sam

Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on 15 Apr 2024
Dear Sam, Thank you for taking the time to leave feedback from your recent stay. It makes our day to know you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

CARY L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great views. Walking distance to restaurants, coffee shops, etc etc
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on 25 Mar 2024
Dear Cary, Thank you for staying with us and for leaving a review of your recent stay. We aim to provide our guests a clean and comfortable room in the heart of downtown Ann Arbor and we are happy to see you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Ann Arbor.

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night. The noise from other rooms was the only complaint.
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on 25 Mar 2024
Dear Marcy, Thank you for choosing Graduate Ann Arbor and for taking the time to leave feedback. We aim to provide our guests with a clean and comfortable stay so I am sorry to hear of the noise complaint during your stay. We appreciate your review and look forward to your next visit.

10/10 Excellent

STEPHENIE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel, restaurant was great
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on 1 Apr 2024
Dear Stephenie, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.