Verified review
2/10 Terrible
Penelope
19 Jul 2026
We stayed 3 nights in Annecy. The apartment is in the old town and you have to go up 3 flights of stairs and passed an open restaurant with your luggage. We were told there were fans to use in the apartment as the weather was very warm. This was misleading, the fans were portable air conditioners that were not correctly vented, so if we turned them on they would pump even more hot air into the apartment! We were trying to sleep in an apartment that was 34 degrees! With two young children! We tried to ask the host for any kind of assistance, relocation or refund so we could move to a safer location in the heat but they refused. We ended up having to leave a day early and pay for a night somewhere else because our children were crying in the night they were so hot. So disappointed to pay so much money for an uninhabitable space and zero help from the staff.

Penelope
Stayed 3 nights in Jul 2026




















