Studio (Twin) | Private kitchenette
Check availability

Reviews of Appart'City Classic Annemasse Centre-Pays de Genève

Appart'City Classic Annemasse Centre-Pays de Genève
2 allée François Truffaut, (au niveau du 20 rue du Chablais), Annemasse, Haute-Savoie

Reviews

7.6

Good

Rating 10 - Excellent. 115 out of 405 reviews" "
Rating 8 - Good. 160 out of 405 reviews" "
Rating 6 - Okay. 79 out of 405 reviews" "
Rating 4 - Poor. 33 out of 405 reviews" "
Rating 2 - Terrible. 18 out of 405 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very nice and the staff accommodating. We had a loud guest above us on our first night, and the staff immediately gave us a top floor room, no fuss at all. We'd definitely stay there again. Location is excellent. Parking is difficult and expensive, but that's not specific to this property....that's the whole area.
Stayed 4 nights in Jan 2024

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall good. Some issues were: breakfast was identical every day, not great for long stays, nothing warm. The bathroom was large but the shower very tiny. But in the end, it was nice

4/10 Poor

Eshag

Travelled with family
It was not cleaned at all and the staff wasn’t helpful at all.
Stayed 1 night in Jul 2023

6/10 Okay

iraj

Business traveller
Stayed 1 night in May 2023

6/10 Okay

Daniel

Stayed 4 nights in Jul 2022

10/10 Excellent

Rudolf B

Stayed 2 nights in Apr 2022

10/10 Excellent

Franck

Liked: Cleanliness, amenities, property conditions & facilities
I had a great time to stay at Appart’City in Annemasse. I had a single room was perfect to me with a small kitchen . I didn’t spend much, great prices and good location too and very nice workers ( stuffs ) I can’t wait to go back there again in summer .
Stayed 11 nights in Dec 2021
Response from Mélissa on 8 Jan 2022
Hello, We would like to thank you for this comment, which fills us with immense joy and pride! We are at our customers' disposal to ensure that their stay is pleasant and enjoyable. Your positive feedback is a genuine reward for the efforts we make on a daily basis to maintain a quality/price ratio that meets our customers' expectations. Thank you for your visit, do not hesitate to contact us when planning your next stay. Chaleureusement, L'équipe de l'AppartCity Annemasse Centre - Pays de Genève

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Younes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

irena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay to visit Geneva. Just 20minutes by TER train from Gare de Annemasse. Hotel is locate near Gare de Annemasse, just like about 5 minutes walk. We booked family room and equipt with small kitchen with stuffs. Hotel entrance is using small mirror door, and we need to access by lift to reach receptionist. Overall, we love to stay in this hotel. Clean and perfect locations.
Stayed 3 nights in Feb 2020

10/10 Excellent

Estela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

8/10 Good

Maurus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Ioakim

Liked: Cleanliness, staff & service
It's a good option for staying close to Geneva.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Lauren, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property on the outside looks nice. The inside is so unattractive. The carpets are dirty and the rooms have no amenities. There isn’t even a table next to the bed to put a pair of glasses. The hallways look like a jail. It is depressing. No picture on the wall. It is the most basic place. The photos are not representative of the units.
Stayed 2 nights in Aug 2018

4/10 Poor

Per

Disliked: Room comfort
For longer stays yes...
Hot summer day. More then 30 degrees inside, no fan or AC. Bed was bad, seemed time to change to a new. Bed had no resistance, just went down to bottom when lying down. Otherwise for a longer stay probably fine. Cleaning okey, some dust left in corners
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor WiFi and unsecured. Filthy corridor rugs. Insufficient amount of towels. Great pillows.
Stayed 8 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Worse customer service ever.
Worse customer service experience in my life . Not only no one was there to open me the door but they did not find useful to send me the door code and/or to pick up my numerous calls. I eventually followed people who entered the building and found a card in a letter box with my name and a room number. The card did not work and nobody replied to my calls and/or voicemails. I had to book to another hotel at 4 am and they even alleged that I sleep there while I was not there. Thanks God, I booked my hotel room with hotels.com which was able to confirm that I was somewhere else. It was awful from start to end. Hotels.com has not been helpful at all and I had to pay the new room and did not obtain a refund of.the previous one. Hotels.com only gave me a small value voucher which did not cover the cost paid...very bad customer service experience and appart city should be avoided.

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Alternative to pricey Geneva hotels!
The room is comfortable. Wi-Fi never worked in the room so had to come down to the reception area where it was fine. 40 min. bus ride to Geneva with the bus right outside the hotel.

4/10 Poor

Priscila

Disliked: Staff & service, room comfort
Poor experience
The place didn't have anybody at the reception on Saturday night. We had a problem with our keycard and it didn't work to use the elevators nor to get in the room. When we called the client service number, they told us we would have to wait for 45 minutes. 15 minutes later they called again saying that we would have to wait for 45 minutes. We had to wait outside for one hour in front of the room we paid for. The next day, we went to the reception and their reaction surprised us. First, they said they didn't understand why we were complaining because we were able to get in the room after we called the service. They also told us that is not a problem that happens often, so they didn't see why we found that a real problem. It doesn't matter if it happened once or twice, they should have at least one person there to help in case something happens. We asked for a discount but they said that because we had paid on the Internet there was nothing they could do and we would have to talk to hotels.com.
Stayed 3 nights in Mar 2018
Response from L'équipe Appartcity Annemasse on 23 Mar 2018
Dear Priscila, We are sorry to read that we did not give you satisfaction and would like to apologize for the inconvenience. Best regards

6/10 Okay

Verified traveller

Liked: Staff & service
No frills, fuss free mini apartment with superb location opposite Monoprix and a minute from Chablais Parc bus stop. The only problem was the sheets were not very clean. One could see stains and hair!
Stayed 1 night in Mar 2018
Response from L'équipe Appartcity Annemasse on 23 Mar 2018
Dear Guest, Thank you for sharing your feedback following your stay. We take good note of the inconvenience you had in order to fix it immediately with our cleaning team. We hope to see you again soon in appartcity. Best regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Response from L'équipe Appartcity Annemasse on 11 Apr 2018
Bonjour Monsieur, Nous vous remercions pour la bonne note attribuée suite à votre séjour et espérons vous accueillir à nouveau prochainement chez Appartcity. Bien cordialement,

10/10 Excellent

Rick, Sarnia, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ggreat place to stay
I stayed here in Oct/Nov/2017, for two weeks. I was visiting my son and family in Annemasse and the location was perfect, a short walk to visit. It has a Monoprix store, for buying groceries, drinks etc., and most other items you may need, right across the alley and a Panier (chain store) cafe/boulangerie next door, that I frequented daily. There is also a Pub across the alley and a lot of shopping/restaurants in the immediate area. There is a breakfast cafeteria and laundry facilities onsite, but I never used either. Generally, the rooms are sparse; not too fancy, but very clean and entirely adequate for what my needs were. The front desk staff speak English, were very courteous and and looked after my needs. I will certainly stay here on my next visit.
Stayed 14 nights in Oct 2017

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice unit. Overnight stay after long hall flight
Really just landed from long hall flight and getting over jet lag. Well set up and inexpensive unit to base self from. Not sure what to see in area as we left early to Chamonix
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic accommodation in a great location. 25 minute bus proximity to Geneva. Central location in Annemasse. Small shopping and restaurant district. Close to Annemasse transit hub.
Stayed 3 nights in Sep 2017
Response from Appartcity Annemasse Team on 18 Sept 2017
Dear Guest, We would like to thank you for sharing your feedback next to your stay. We are glad to read that you enjoyed the close location of the residence from geneva and hope to see you soon in Appartcity. Best regards

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017

6/10 Okay

Shri, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but its in France, Anamesse. Not Geneva
A good hotel in a city locality with few shops b restaurants around. A good deal if you are looking at serviced apartments. Pros- Neat and clean, good locality Cons- Not in geneva, transport thru bus
Stayed 2 nights in Sep 2017
Response from Appartcity Annemasse Team on 18 Sept 2017
Dear Guest, We are glad to read that you enjoyed your stay in our residence. For your information, there is a tramway in construction in our area that will allow you, once finished, to go straight to geneva center from ou residence. We do hope to see you again in Appartcity and wish you an excellent day. Best regards

6/10 Okay

Nadia

Disliked: Cleanliness, staff & service, room comfort
Perfect location but not a clean apartment!
Location of the apartment is perfect! Less than 4mins walk from Annemass train station and bus stop is just round the corner. There is a supermarket opposite to the apartment and ApprtCity building is located in heart of a street surrounded by coffee shop and restaurants. It is also very close to Geneva and convenient to travel every day. But to get into the apartment you need to solve a puzzle and find out the key when you receive an instruction message In French just a day before your check in. No reception until 9am and just for few hours a day to help with your Inquiries! Not really helpful! We were given a small and stinking room with no air condition and too much noise when we had to leave windows open during night! Our room was changed on my requisition next day. It was big and nice but no internet connection until last night!! There was no kettle in the room to make tea and not that much kitchenware or facility to be used! In total, I was very happy with location.
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the price
Apartments are clean and well located. a monoprix an a boulangerie next door is a plus. wifi is spotty at best and very slow. people are friendly. breakfast is average by french standards. if you can't get to the apartments within the reception published business hours, look for another place to stay. saw a bunch of angry people every night trying to contact the reception to get their key. overall good value for the price. no AC.
Stayed 3 nights in Jul 2017

6/10 Okay

Frequent Travel, Boston

Liked: Cleanliness, staff & service
Economic hotel close to GVA - pleasant town cente
Stayed in this hotel for a week. Commuted the Geneva each day to work at a UN office.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location and nice apartments
It was a good and reasonable priced apartments to stay in. Located in Annemasse,good for traveling to Geneva and Chamonix

6/10 Okay

W, UK

Liked: Cleanliness
There are better places to stay
Staffing is minimal. Nobody is available after 9 in the evening. There's no iron in the room. You can rent one for 1 EUR per day. When I asked for one, none were available. The kitchen was adequate, except there wasn't a knife for preparing food. I had to buy one from the supermarket (there's a good Carrefour 10 minutes away). The room felt very basic but at least it was quiet, most of the time. I'll find somewhere else in future.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness

8/10 Good

lamoment, Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel with good price
Good stayed though it was just a few days but I do enjoy the hotel rooms. It has all things you need and it feels like our home. Clean, modern and spacious. Only problem i had was the location, it was a little far from Geneva town and others popular mountain around the French border. Annemasse was a lovely small town but at night it was very quiet and all the stores are closing early. It was a peaceful town indeed. I would recommend this hotel for those who travels with their own vehicle the best. Strictly not for travellers without transportation, there's a little distances I do believe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice in annemasse
this part of france, and switzerland, is very expensive, but this is a reasonable choice for anyone flying out of geneva airport in the morning. comfortable bed, use of kitchen, good strong shower, and friendly service. one thought: it would be nice if, when asked how to reach the airport, the desk clerk simply said: catch the express 61 by the post office, 2 blocks away, then transfer to the number 5 at the train station, right next to the 61 in the same bus bay, all for one ticket price of 4.60 euros.

6/10 Okay

R K JALAN, bengaluru

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not good
Location is very good. But room are small & ordinary. Reception is on first floor . Internet poor. Overall it's ok ok according to price. Avoid if u can spend more

6/10 Okay

Dorota

Liked: Cleanliness, property conditions & facilities
Would not recommend.
Would not recommend. The only pro of staying there was the proximity to local restaurants and pubs. Difficult to find reasonable priced parking, no spaces on street parking, local self serve parking was 35 euros per day+night. Noisy industrial/shopping neighbourhood and no air con with temperature outside almost 30 degrees. We thought that it will be a good base for a day trip to Geneva but it was too hot for sightseeing and did not want to lose parking space so stayed the day at the room gathered around a fan that we had to pay 2e extra for, same with wifi. I was too scared to leave the hotel by myself after dark, it seemed safe within 15 metre radius from the entrance. Further away some men were targeting bypassers, asking them for cigarettes and hitting on women. The room was ok, so was the service at the reception desk.

10/10 Excellent

Ivy, Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great,I loved the shopping,the restautants,everthing about Annemasse .no irnoning facilities very dissapointing

4/10 Poor

valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was hard to find, no staff when we got there, smelled like smoke we have never experienced before.

4/10 Poor

Ana Leticia, Galway

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Confortable but has rude staff
Good cleaning Staff forgot to give us the modem for the Wi-Fi One of the staff was very rude: told us to open the door one way and when we couldn't get it, did another way which she hadn't show before and looked at us like she didn't want to help us. It is very hard to find, there are no luminous signs or anything like that. It is close to the train station and a very good place to shopping.

8/10 Good

Becky, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is huge, nice staff
We booked 3 x double room, we got 1 bedroom apartment end up, the room is huge, there's 1 x double bed and 1 x double sofa bed, nice staff, but it's quite far from the central of Geneva, took around an hour from the apartment to the central of Geneva. Supermarket is opposite to the apartment so we can buy foods from the supermarket. But the apartment was a bit hard to find at the beginning because the door was so tiny. The price of the apartment is a great bargain though, we could cook in the apartment, air con is good. Wifi is $2 a day, great price.

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was nice hotel apart from we got there at 11 at night no one there had to phone number only spoke French so getting into hotel was very hard lucky we meet French young people who helped us on the phone everything else was good

10/10 Excellent

Davy and Julie, Carlisle Cumbria England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments in a good area
Hi we have just come back from Geneva and stayed in Annandale where these apts are we flew into Geneva got the train into Geneva 3 Euro got the bus outside area 4 bus 61 4 Euro pay the driver get of at chabily parc walk only 50 mtrs into the shopping centre opposite the au bureau pub is the city apts red flag on street great restaurant across the way ,monolithic shop for your shopping food etc have a walk to thew globe pub 10 mins down high street past h&m good food and cheap wine and beer we used the bus to get back into Geneva ,we also got the train from annemasse to chaminx to the ski resort it cost 40 Euro return what a great experience for the day all in all a great stay 10/10 I hope this helps

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was as advertised
the hotel was great, met all expectations. Apart from being greeted by and unfriendly receptionist who was unbelievable rude to me. Other than this the stay was fine!

6/10 Okay

Jim & Al, Cornwall

Liked: Room comfort
Disliked: Staff & service
Far from Geneve
Apartment style is OK if you need to cook a lot. They did not clean the rooms everyday. Coffe machine without filter, we could not make coffe. It is too far from Geneve, 40 minutes ride in the bus is too long.

8/10 Good

Jalal

Liked: Staff & service, property conditions & facilities