Front of property

Reviews of Best Western Plus Khan Hotel

4 out of 5
Best Western Plus Khan Hotel
Elmali Mah. Kazim Özalp Cad. No: 10, Antalya

Reviews

8.2

Very good

Rating 10 - Excellent. 76 out of 213 reviews" "
Rating 8 - Good. 94 out of 213 reviews" "
Rating 6 - Okay. 28 out of 213 reviews" "
Rating 4 - Poor. 7 out of 213 reviews" "
Rating 2 - Terrible. 8 out of 213 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast in this hotel i like the most was location in center of everything best location walk to restaurants ,shopping everything you name it . really me and my husband enjoyed
Stayed 8 nights in Aug 2021
Response from KHAN HOTEL on 21 Sept 2021
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Abdulnaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
it was clean and nice, staff are cooperative and their breakfast menu was excellent. I like their care about precautions to prevent spreading COvid -19
Stayed 2 nights in Sep 2021
Response from KHAN HOTEL on 21 Sept 2021
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a balcony and the breakfast was very good
Stayed 1 night in Aug 2021
Response from KHAN HOTEL on 16 Aug 2021
Dear Guest, Thank you very much for this wonderful feedback! It's great to know that you thoroughly enjoyed your holiday with us. Special thanks for highlighting the service and food in our collegues. Your valuable comment will certainly be taken into consideration. We can't wait to welcome you back for another memorable holiday!

8/10 Good

Roila

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2021

6/10 Okay

Arifke

I would give 3 stars
The location is great and the breakfast was nice, bit the toilet is a bit old, the tus was broken and the bathub was old old. I would give 3 stars for conditions and service of the hotel.
Stayed 2 nights in Jul 2021
Response from khan hotel on 11 Aug 2021
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Anuar

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2021
Response from khan hotel on 27 Jul 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I want to refund my money I tried to contact you but no possible way to get in touch with you I didn’t stay in the room more than 2 hrs and checked out Air conditioning is very hot Electricity cut off two times in two hour Bad smell in the room Room is not clean Bedding is very old
Stayed 1 night in Jun 2021
Response from khan hotel on 4 Jul 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location
Hotel situated in a great location to visit the Old Town. Breakfast was nice. Booked a suite, which states Queen bed and single bed. Room looks tired, bathrooms look like they had been refurbished . It was a put you up bed, no top sheet, only a think heavy blanket. No complimentary tea or coffee. That said I went to reception and both the above was remedy straight away. Normally I don't have a problem with sleeping but the bed, was soft, had no support, so not the best night. But like I said overall the hotel was OK, friendly welcome on arrival
Stayed 1 night in Oct 2020
Response from KHAN HOTEL on 29 Oct 2020
Bizimle konakladığınız için teşekkür ederiz. görüşleriniz bizim için önemlidir. Tekrar görüşmek dileğiyle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.Much better than Ramada which had v poor rooms n the service.
Stayed 2 nights in Oct 2020
Response from KHAN HOTEL on 24 Oct 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

4/10 Poor

Mourade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One night, not one more...
Compared to advertised pictures, the reality is different. Rooms look old and are small. The hotel is old, sorry but I couldn't feel the comfort of a 4 stars hotel at all. The breakfast is so limited and not tasty. I only spent one night there, that was enough. The only positive thing: the staff is nice. But that's not enough for a good stay.
Stayed 1 night in Oct 2020
Response from KHAN HOTEL on 11 Oct 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

6/10 Okay

salem

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from KHAN HOTEL on 15 Oct 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Verified traveller

Stayed 13 nights in Sep 2020
Response from KHAN HOTEL on 9 Oct 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Ho Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was satisfactory except that the WiFi doesn't work at all.
Stayed 2 nights in Sep 2020
Response from KHAN HOTEL on 9 Oct 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Batkhuu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from KHAN HOTEL on 9 Oct 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Ruks, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel, great location, friendly staff. Pool was good, spa was excellent and breakfasf was decent.
Stayed 7 nights in Sep 2020
Response from KHAN HOTEL on 1 Oct 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Safe and central for shopping, hamams, restaurants and close to the old town.
View from the restaurant
City view from the room
Stayed 2 nights in Sep 2020
Response from KHAN HOTEL on 18 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from KHAN HOTEL on 18 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Tarek, Manchester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff ,location is perfect ,clean and good breakfast ,following safety precaution ,short walk to beach area ,nice swimming pool ,outstanding staff .
Stayed 3 nights in Sep 2020
Response from KHAN HOTEL on 11 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked hotel great location good view from the pool
Stayed 2 nights in Sep 2020
Response from KHAN HOTEL on 9 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

2/10 Terrible

Verified traveller

Stayed 9 nights in Aug 2020
Response from KHAN HOTEL on 4 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020
Response from KHAN HOTEL on 4 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Faraz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2020
Response from KHAN HOTEL on 4 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Anees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for location.
Room: specious, clean, nice view over the swimming pool, hair dryer and comfy bed. breakfast: eggs, fresh and dried fruits and continental good choices. Restaurant: Well presented menu. Location: Walking distance to the old city with all attractions and a walking distance to quite few take away restaurants. Positives: laundry and taxi services.
Stayed 1 night in Aug 2020
Response from KHAN HOTEL on 4 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

6/10 Okay

Faridaben, London

Liked: Staff & service, amenities, property conditions & facilities
I liked that the hotel is in the centre, WiFi very bad in the room.My children got very sick due to the air conditioner not clean. The breakfast was very nice no stress at all. It’s a really nice place to relax and have a good vacation. The swimming pool was really nice and the start it is not deep then it gets deeper as you go.
Stayed 7 nights in Aug 2020
Response from KHAN HOTEL on 4 Sept 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020
Response from KHAN HOTEL on 19 Aug 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

JOHN RODGER

Liked: Cleanliness, staff & service, room comfort
Another comfortable stay in the well positioned accomodation in Antlaya. Nesr to shoo and restaurants.
Stayed 12 nights in Jul 2020
Response from KHAN HOTEL on 13 Aug 2020
Dear Guest; Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

10/10 Excellent

Ahsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is very good, walking distance to the Kaleci oldtown. Staff are very friendly and helpful.
Stayed 1 night in Mar 2020

8/10 Good

Carl-Henrik

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the personal very friendly. but tje way that expedia arrange my booking is not good, I mention that I will pay by the hotel, but expedia take the money from my credit card and expedia didn't pay the hotel. Now im stressing here because the hotel asks me to pay again, that is not confortable, and very stressful
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Sufficient
A bit run down but the nonsmoking floor thankfully was as advertised. Was there in mid-October and had the AC on high all night but was still too warm. Location and restaurant excellent, staff very helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a central area close to, the food is not high level, mainly there are two problems with no water drainage in the bath and also there is a bad smell of toaster in the dining room, other things good
Stayed 3 nights in Oct 2019

6/10 Okay

Jaime

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is fine and the pool is good but the WiFi is really poor and the hotel staff seemed indifferent about this. As we had a late flight we called on the day of departure to see if there were any rooms available, agreeing to pay one more night even though we were leaving at 9pm. As this was agreed over the phone now payment was made and the hotel staff were very
Stayed 3 nights in Oct 2019

4/10 Poor

EL, Qatar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Location was good. Ac is barely working through out the entire hotel. Poor water pressure in the bathroom with constantly changing temperature from cold to hot without u touching it.
Stayed 1 night in Sep 2019

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Khalid

Stayed 2 nights in Sep 2019

8/10 Good

HAIEL

Travelled with family
Fair Stay
the location of the hotel in the midtown in very crowed place , i couldn't found the hotel many times while i was passing it. The Breakfast Was Good
Stayed 1 night in Aug 2019

6/10 Okay

dragon, NY

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location only in the city centre near the mark of Antalya mall
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD. BAD. BAD.
Very very bad services. A/C not working. Wi Fi NOT working. Smell all over the hall. DIRTY CARPETS They just play game with guests.
Stayed 3 nights in Jul 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 17 Jul 2019
Dear our valuable guest, We would like to thank you for spending your time and sharing your experiences with us. All the comments are very important for us and taken into consideration. It is always a great pleasure to welcome you here at KHAN HOTEL.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location was great! Very close to everything I wanted to see. Good breakfast.
Stayed 2 nights in Jul 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 17 Jul 2019
Dear guest, We appreciate you time and all your kind words regarding KHAN HOTEL. Thank you for choosing KHAN HOTEL and sharing your amazing feedback and highest rating. We hope to welcome you back at KHAN HOTEL!

8/10 Good

Bahram

Liked: Cleanliness, room comfort
Good experience
Stayed 3 nights in Jul 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 19 Jul 2019
Dear our valuable guest, We would like to thank you for spending your time and sharing your experiences with us. Our main goal is to provide our guests with the best possible service. All the comments are very important for us and taken into consideration. Be sure we will be working to offer you the best possible service at your next visits. It is always a great pleasure to welcome you here at KHAN HOTEL. Best regards,

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 19 Jul 2019
Dear our valuable guest, We would like to thank you for spending your time and sharing your experiences with us. Our main goal is to provide our guests with the best possible service. All the comments are very important for us and taken into consideration. Be sure we will be working to offer you the best possible service at your next visits. It is always a great pleasure to welcome you here at KHAN HOTEL. Best regards,

8/10 Good

mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 19 Jul 2019
Dear our valuable guest, We would like to thank you for spending your time and sharing your experiences with us. Our main goal is to provide our guests with the best possible service. All the comments are very important for us and taken into consideration. Be sure we will be working to offer you the best possible service at your next visits. It is always a great pleasure to welcome you here at KHAN HOTEL. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The breakfast is rich. The room is simple and beautyful.
Stayed 7 nights in Jun 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 13 Jul 2019
Dear our valuable guest, We would like to thank you for spending your time and sharing your experiences with us. Our main goal is to provide our guests with the best possible service. All the comments are very important for us and taken into consideration.Be sure we will be working to offer you the best possible service at your next visits. It is always a great pleasure to welcome you here at KHAN HOTEL. Best regards,

10/10 Excellent

Timurhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of days in Antalya
The hotel is very good. Located right in the center, within walking distance from most of Antalya's historical sights. The rooms are clean and spacious, breakfast is fantastic and the staff is very nice. The restaurant serves good food for a reasonable price. I would highly recommend the hotel.
Stayed 2 nights in Jun 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 13 Jul 2019
Dear our valuable guest, We would like to thank you for spending your time and sharing your experiences with us. Our main goal is to provide our guests with the best possible service. All the comments are very important for us and taken into consideration.Be sure we will be working to offer you the best possible service at your next visits. It is always a great pleasure to welcome you here at KHAN HOTEL. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 19 Jul 2019
Dear our valuable guest, We would like to thank you for spending your time and sharing your experiences with us. Our main goal is to provide our guests with the best possible service. All the comments are very important for us and taken into consideration. Be sure we will be working to offer you the best possible service at your next visits. It is always a great pleasure to welcome you here at KHAN HOTEL. Best regards,

10/10 Excellent

hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from BEST WESTERN PLUS KHAN HOTEL on 19 Jul 2019
Dear our valuable guest, We would like to thank you for spending your time and sharing your experiences with us. Our main goal is to provide our guests with the best possible service. All the comments are very important for us and taken into consideration. Be sure we will be working to offer you the best possible service at your next visits. It is always a great pleasure to welcome you here at KHAN HOTEL. Best regards,

6/10 Okay

Mohammad

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Great Location
I enjoyed my stay here at the Best Western. Our suite was a good size. Breakfast was pretty good but a lot of the same thing after a week. The hotel is in the perfect location to shops, restaurants and sites. Would stay again
Stayed 9 nights in Mar 2019

8/10 Good

Zehra

Liked: Property conditions & facilities, room comfort
Good location, nearby shops. Hotel staff kept asking us for payment of the room, which we had already paid for via expedia, i had to show them the receipt on at least 2 occasions. There was cockroach in each of our rooms and some weird insect repellent smell all over the hotel, rooms were spacious. Buffet breakfast was ok.
Stayed 5 nights in Dec 2018
Response from Şefika KITIR on 20 Feb 2019
Değerli Misafirimiz; Best Western Plus Khan Hotel’e göstermiş olduğunuz nazik ilginiz için çok teşekkür ederiz. Yorumlarınızı otel yönetimimizle paylaştığımızı belirtir, sizleri en kısa zamanda tekrar ağırlamayı dileriz. Saygılarımızla. General Manager BEST WESTERN PLUS Khan Hotel

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Dec 2018
Response from SEFİKA KITIR on 17 Feb 2019
Şefika KITIR