Ấp Bình Thương Hotels

"Everything was top class, great customer service especially front of house Phú- he is so friendly and helpful. "

"Good"

"Yes"

"This was our fourth stay at this hotel, which makes this experience particularly disappointing. Upon arrival, we were informed that our reserved room was not available and were assigned a different room instead. The staff mentioned it was a new room and invited us to try it. Although we were initially disappointed, we chose not to raise concerns at that time, as we did not want to disrupt our vacation with complaints. Unfortunately, the room presented several issues. There was no clothing cabinet, and the safety deposit box was not properly secured. The bathroom was equipped only with a bathtub and handheld shower, which did not function correctly. Water leaked onto the bathroom floor during use, requiring us to use towels to prevent further flooding. In addition, there was no hot water, and the water pressure was extremely low. The room also had a connecting door to an adjacent room. On multiple occasions, the guests next door repeatedly attempted to open the connecting door, which was both disruptive and uncomfortable."

"Good service staff very helpful and friendly "

"Clean, friendly staffs, great and convenient location."

"Great place to stay and central in Sa Dec. Very clean rooms and AC was a godsend in the humidity. Be aware there are two trays of drinks/snacks, one is paid and the other is free, only the free items have a sign. The paid items are inexpensive. Laundry services was great, and paid by the item. Overall a great place to stay "

"We didn't really take to this place. The room was an odd design with an enormous window. There was no storage space, just a few hangers on the wall (like an Easyhotel). There was a safe built into the only drawer, but it didn't work. The TV remote had buttons for NETFLIX and Prime Video, but they didn't work. There was no tea and coffee in the room. There was no useful information in Reception such as local maps or excursions. We had been a bit spoilt in that we had just stayed in two lovely hotels in Hanoi and Hoi An which had lots of staff all falling over themselves to be helpful. This hotel would suit a business traveller more than a holiday couple. It was a bit outside the town, 35 minutes walk from the market. On the plus side it was clean, the bed was very comfy, the shower worked well and the bar prices were reasonable. Breakfast was fine. It was quite cheap but I think there are probably much more interesting options for the same price. "

"The room is old, floor is dirty. The worst hotel I've ever been."