Appennino Tosco-Emiliano National Park

The only downside of our stay was the room temperature. The room was quite warm, especially at night, which made it uncomfortable to sleep. Other than that, we had a very pleasant stay, and this was our only complaint.

The room was very clean and the staff was friendly and very helpful. I had very low expectations for the included breakfast but it was fantastic. Homemade baked goods every morning, breakfast sandwiches, scrambled eggs, bacon, fruit, different types of breads, cereal. We were always offered a cappuccino. It was great. It's a bit of a walk from the city center but it's very doable and the public transit system is great. I will stay here again the next time I'm in Rome.

Our room was amazing, but the entire breakfast staff were all very rude. The chef was the only competent person on the crew. Though the architecture of this hotel is very beautiful, and well maintained, we would never stay at this Hotel again. Christopher, at the front desk, was the only competent and knowledgeable employee on the property, other than the chef. The rest of the staff were beyond rude. None of them belong in the service business.