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"The Junior suite was lovely with wonderful views across the bay, comfy chairs, clean bathroom and sumptuous bed, with good quality linen. The food in the restaurant was outstanding, we sent our thanks to the chef. We enjoyed the Spa on our first afternoon but when I went to organise a massage for the next day I was told by that the area would be closed. This was a shock, it has not been mentioned by any member of staff when I phoned prior to our stay, nor was it stated when we booked the thermal area for our first afternoon. One of the reasons we had booked the Perle was because it had the Spa. The next morning we spoke with reception about the problem and voiced our concern. Once we were back in the room we had a call from reception telling us the area would be available after all. This was excellent service. It altered our view of the hotel as it was dealt with so promptly and made us determined to return. All the staff were helpful, efficient and charming, from housekeeping and reception, to bar and restaurant staff."

"Helpful, lovely staff who offered lots of useful information; lovely mountain view (albeit over the roof) from the window; great shower and the toiletries were a real surprising highlight - shower gel, shampoo, conditioner, hand soap and moisturiser all provided and all fantastic quality, not the usual rubbish you get, and good to see they were locally made."

"The room was the modest hotel room I’ve ever had. The bed was amazing, the bathroom was huge with separate shower and bathtub! The closet at the entrance was HUGE! Big enough for all our luggage and outerwear and then some! "

"Friendly staff and great view of the lake "

"Lovely clean spacious room with good facilities & a comfortable bed. The staff were fantastic & kindly treated us to a bottle of prosecco for my wife's birthday as a surprise treat."

"The room was very clean and comfy and the staff were delightful. We really enjoyed our stay"

"Lovely hotel great stall shall visit again thankyou"

"Th"

"Very comfortable room with a lake view. Quiet hotel (January stay), truly relaxing atmosphere. Katie, the manager, provided first class customer service! Highly recommended and we are hoping to go back in the summer! "